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DoubleTree by Hilton Hotel Jakarta - Diponegoro {IDN}

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DoubleTree by Hilton Hotel Jakarta - Diponegoro {IDN}

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Old Nov 9, 2016, 9:48 pm
  #31  
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Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,537
Originally Posted by sandyph
was booking this hotel for next week, got informed that the 2 free continental breakfast for Gold member was discontinued. Is this correct? Anybody else have the same experiences ?
I always got a full breakfast in the restaurant when gold. I've been a diamond for a year or so, and get upgrades and full breakfasts.

This property has always treated us pretty nicely.
Jaimito Cartero is offline  
Old Nov 9, 2016, 10:27 pm
  #32  
jxd
 
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
Originally Posted by sandyph
was booking this hotel for next week, got informed that the 2 free continental breakfast for Gold member was discontinued. Is this correct? Anybody else have the same experiences ?
Isn't breakfast for gold a Hilton wide benefit?

The last time I went there was in March and it was a really good property and they treated us very well.
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Old Nov 9, 2016, 11:38 pm
  #33  
 
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 335
Originally Posted by jxd
Isn't breakfast for gold a Hilton wide benefit?
My though exactly since I actually just stayed at Hilton SGP 2 weeks ago and still getting the full breakfast.

Not sure where the reservation lady on DT get her information from :-/
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Old Nov 10, 2016, 12:56 am
  #34  
 
Join Date: Aug 2015
Location: Wellington/Jakarta
Programs: Accor+ Platinum, Honors Diamond, SPG/MR Gold, IHG, KrisFlyer, Airpoints, Qantas FF, Enrich, SkyMiles
Posts: 480
Originally Posted by sandyph
was booking this hotel for next week, got informed that the 2 free continental breakfast for Gold member was discontinued. Is this correct? Anybody else have the same experiences ?
As others have said, you should get breakfast as Gold benefit here. Well we did get (full) breakfast benefit in August as Diamond. I'll be there again this weekend, will find out.
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Old Nov 10, 2016, 1:09 am
  #35  
 
Join Date: Aug 2015
Location: Wellington/Jakarta
Programs: Accor+ Platinum, Honors Diamond, SPG/MR Gold, IHG, KrisFlyer, Airpoints, Qantas FF, Enrich, SkyMiles
Posts: 480
Originally Posted by wantan
Just found this new feature on tripadviosr, showing nearby food outlets https://www.tripadvisor.com.my/Resta...arta_Java.html

Apparently the highest rated coffee place https://www.tripadvisor.com.my/Resta...arta_Java.html is just a few minutes walk away ^

Shall update after my stay in 3 weeks times
There is a near-ish restaurant that I can very easily recommend. It's called Bunga Rampai, according to Google Maps 1.1 km from the Doubletree (just 50-100m from Starwood's the Hermitage).

https://www.zomato.com/jakarta/bunga-rampai-menteng

They serve traditional Javanese dishes. The building is in period (colonial) style. Interior is quite richly decorated also in period style.
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Old Apr 20, 2017, 6:53 am
  #36  
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Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
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I notice that this property isn't bookable currently, from March 1st of next year onwards. It's the only Indonesian Hilton property that it showing unavailability. I hope it's not leaving the chain.
Jaimito Cartero is offline  
Old Aug 22, 2017, 9:37 am
  #37  
 
Join Date: May 2017
Location: Mauritius
Programs: KF Gold, *G, Hilton Diamond, Discovery Titanium
Posts: 133
Just checked-in for a 1 night stay. Gold member. Didn't get upgraded to executive floor even though rooms were still available. FD said they discontinued executive floor upgrades for Gold since last year.

Was expecting to have the usual crabtree or aroma active toiletries in the room, but I was surprised to find some unbranded cheapskate toiletries (in re-used bottles?).

Requested for late check-out till 4pm, was granted till 3pm. Although plenty of rooms still available for booking on the next day.

Will see how's the complimentary breakfast tomorrow morning.
elephentravels is offline  
Old Aug 22, 2017, 9:42 am
  #38  
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Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
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Originally Posted by elephentravels
Just checked-in for a 1 night stay. Gold member. Didn't get upgraded to executive floor even though rooms were still available. FD said they discontinued executive floor upgrades for Gold since last year.

Was expecting to have the usual crabtree or aroma active toiletries in the room, but I was surprised to find some unbranded cheapskate toiletries (in re-used bottles?).

Requested for late check-out till 4pm, was granted till 3pm. Although plenty of rooms still available for booking on the next day.

Will see how's the complimentary breakfast tomorrow morning.
Did you get lounge access? I did as gold last month. The breakfast is pretty good.
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Old Aug 22, 2017, 10:06 am
  #39  
 
Join Date: May 2017
Location: Mauritius
Programs: KF Gold, *G, Hilton Diamond, Discovery Titanium
Posts: 133
Originally Posted by Jaimito Cartero
Did you get lounge access? I did as gold last month. The breakfast is pretty good.
no executive floor upgrade = no lounge access
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Old Aug 22, 2017, 3:52 pm
  #40  
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Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
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Originally Posted by elephentravels
no executive floor upgrade = no lounge access
I've been on non-exec floors and still gotten lounge access. I'd say they're being a bit of a DB here.

Nils-Arne Schroeder is the General Manager, and Walid Ouezini is right under him. I'd ask for Mr. Walid first. I'd raise hell if they had Exec rooms for sale, and didn't upgrade you.

The Exec Lounge isn't that great, but I have never been denied it in my numerous stays here.

If you don't get satisfaction, I'd leave a Tripadvisor review and rate them appropriately.
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Old Aug 26, 2017, 2:19 pm
  #41  
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Join Date: Feb 2010
Location: Kuala Lumpur
Programs: HH Diamond, SPG Gold, MR Gold
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DT Jakarta never fail to upgrade me to the exec room. I am HH Gold
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Old Aug 26, 2017, 3:45 pm
  #42  
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Originally Posted by Putra
DT Jakarta never fail to upgrade me to the exec room. I am HH Gold
I think newer guests aren't treated the same as repeat customers. Management also tends to over promise.
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Old Apr 19, 2018, 5:00 pm
  #43  
 
Join Date: Jul 2004
Posts: 2,548
Do Diamonds get upgraded to a Suite, or Exec Room only?
broadwayboy is offline  
Old Apr 19, 2018, 8:58 pm
  #44  
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Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
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Originally Posted by broadwayboy
Do Diamonds get upgraded to a Suite, or Exec Room only?
I get a suite everytime, unless it’s a high demand period. I do stay here frequently, though.


Jaimito Cartero is offline  
Old Jul 16, 2018, 12:48 pm
  #45  
 
Join Date: Mar 2007
Location: CLE
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 3,659
The Hilton site.is not showing availability after Dec 31. I'm looking to book in Jan and Feb next year. Is it leaving or do they just not open booking very far in advance?
manneca is offline  


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