Hilton Select- is this remotely worth anything?
#1
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: OneSky Alliance Elite+ with Zirconium and oak leaf cluster, Braniff Unobtainium
Posts: 19,462
Hilton Select- is this remotely worth anything?
https://www.hiltonselect.com/enroll_options.php
I actually got offered a discount taking the first option to $259.
The benefits here on the cashback for stays look pretty "meh" (mail in folios, aka "lots of breakage and opportunities for shenanigans").
https://www.hiltonselect.com/enroll.php
I'm inclined to think "no, put it in the trash bin", but wondering if anyone else thinks differently.
I actually got offered a discount taking the first option to $259.
The benefits here on the cashback for stays look pretty "meh" (mail in folios, aka "lots of breakage and opportunities for shenanigans").
https://www.hiltonselect.com/enroll.php
I'm inclined to think "no, put it in the trash bin", but wondering if anyone else thinks differently.
#3
Join Date: Sep 2011
Location: SFO/SMF
Programs: Holder of six "persona non-grata" awards
Posts: 1,904
Just another travel agency a la AmEx travel services, you don't even receive any additional HHonrs benefits like guaranteed suite upgrades x-times per year.
Definitely not worth it.

#4
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,952
To preserve the offer and make it more easily available here:
IMO, a lot of words - many of the services above are included in other cards' "Concierge" programs, and there is little specificity to the actual offers - e.g. which retailers, etc. But if it's what floats your boat, there it is waiting for you for a mere $399 per annum, negative option billing (you must actively cancel or it will be billed to your registration credit card on an annual basis).
Code:
Here are all of the benefits available with Hilton Select $100 Cash Back on Hilton Stay Hilton Select Members receive two certificates valid for a rebate of up to $100 for one night of a completed stay at a Hilton Hotel anywhere in the U.S. One rebate certificate will be valid for a stay in the first six months of membership and the second one will be valid for a stay in the last six months. TERMS AND CONDITIONS: 1) This certificate only valid toward stay at Hilton Hotels and is not valid for stays at any of the following properties: Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. 2) Name on Hilton hotel-stay paid folio receipt and Hilton Select membership must be the same. 3) Hilton Hotel stay must occur in the U.S. during the time period indicated on the front of this certificate. Hilton Select membership must be active and in good standing at time of rebate redemption. 4) Certificate is not redeemable at the Hilton Hotel during your stay and must be submitted as described below after completed stay for rebate. 5) Within 30 days after completed stay, mail original completed Certificate and copy of your Hilton hotel-stay paid folio receipt to: Hilton Select, Dept. 13-77773, PO Box 540062 El Paso, TX 88554-0062. 6) Requests exceeding the 30 day period or requests submitted without original completed Certificate and Hilton Hotel receipt will not be returned and the request for redemption will not be fulfilled. 7) Rebate will be issued to named recipient(s) via check. Please allow 6-8 weeks for rebate to be issued. 8) Rebate valid toward room rate of one night’s stay for one room only. All other charges, sales taxes, expenses, food and beverages, parking, gratuities, gift shop purchases and the cost of travel are the sole responsibility of the individual and are not valid for rebate under this promotion. Rebate will not exceed $100 USD. EXCLUSIONS: Sample, photocopied or duplicate Certificates not valid for redemption. Certificate void if altered, counterfeited, or obtained and used improperly. Certificate not replaceable if lost or destroyed. Certificate provided exclusively by Hilton Select who is responsible for the fulfillment. Certificate has no cash value and is non-transferable. This offer is void where prohibited by law. 5,000 Bonus Hilton HHonors Points Hilton Select Members will also enjoy all the benefits of Hilton HHonors, the award-winning, guest-loyalty program for Hilton Worldwide's 10 distinct hotel brands. HHonors offers more ways to earn and redeem points than any other guest-loyalty program at more than 4,000 hotels in 90 countries and territories. If you're not already a Hilton HHonors Member, you'll be automatically enrolled when you join Hilton Select. As a bonus for joining Hilton Select, we're giving you 5,000 HHonors Bonus Points to get you closer to your next free stay, whether you are a new or existing HHonors Member. Cash Back on Travel Our full-service travel agency is ready to assist Hilton Select Members with all of their travel needs. Hilton Select makes planning a weekend getaway or extended vacation easy and stress free. Additionally, when Members book with Hilton Select, they can earn 5% cash back on their airfare, car rentals and cruises! Members earn: 5% cash back on Domestic Airline Tickets 5% cash back on Car Rentals 5% cash back on Cruises $500,000 Flight Insurance Hilton Select Members, their spouses and any unmarried dependent children are automatically insured up to $500,000 against accidental loss of life, limb, sight, speech or hearing on all airline tickets booked through Hilton Select. Checked Baggage Rebate Hilton Select Members can receive up to $40 cash back annually just by submitting proof of payment for checked baggage and a rebate certificate. Rebates are structured so Members can receive one $10 rebate per quarter on baggage checking fees. Shore Excursion Rebate Hilton Select Members can explore the coast or participate in their favorite adventure activity, like parasailing or jet skiing, when they use their Shore Excursion Rebate. Members receive up to a $25 rebate each year on shore excursions. Members will love saving on parasailing, snorkeling, island tours and so much more! Members simply submit proof of payment and a rebate certificate to receive the rebate. In-Flight Food and Beverage Rebate Hilton Select Members can fully enjoy their flight with the In-Flight Food and Beverage Rebate. Members can receive one $10 rebate each quarter on food and beverages bought on board the aircraft. That's up to $40 in annual savings! $25 Restaurant.com Gift Certificates Each month Hilton Select Members can use their personalized code to receive a $25 Restaurant.com Gift Certificate to the restaurant of their choice. This $300 annual benefit allows Members to try a variety of cuisines at restaurants that aren't the run-of-the-mill chains. From casual to fine dining at some of the top restaurants in major metropolitan cities, Hilton Members can enjoy a little extra something like an appetizer, a fancy entré or a special dessert ‒ at no extra cost to them! Once a Member redeems their monthly gift certificate, they will not be able to use the code until the following month. Restaurant certificate codes are only good for the month issued and unused redemptions do not carry over from month to month. Dining Discounts Hilton Select Members are entitled to discounts of up to 50% off at over 60,000 dining locations nationwide. Locations include fine restaurants, casual dining and fast food. Discounts apply to desserts, catering, take-out, delivery and more. Roadside Assistance Hilton Select Members are eligible for three (3) roadside assistance events per year up to a maximum of $100 each. Whether a Member is stuck at home or on the road, one toll-free call on a dedicated number will get one of 30,000 technicians dispatched for such things as towing, fuel delivery, tire changes, jumpstarts and more 24 hours a day, 7 days per week, 365 days a year. Retail Discounts Hilton Select Members are entitled to thousands of discounts at top retailers, both online and in-store. Members can find exclusive savings on everything including electronics, apparel, flowers, jewelry, accessories, magazines, movies, music, books, pet supplies, sporting goods and toys. Recreation Discounts Hilton Select Members are entitled to discounts of up to 50% at over 13,500 entertainment locations like theme parks, theater productions, bowling alleys, laser tag, white-water rafting, museums, arcades, sporting events, high-adventure excursions, cultural events and much more. Show Ticket Rebate Hilton Select Members can enjoy a night out at the theater, a concert or any other live entertainment venue and receive up to $40 cash back per year. Rebates are structured so Members can receive one $10 rebate per quarter on live entertainment simply by submitting proof of payment, ticket stubs and their rebate certificate. Online Tools Online Tools is a resource for singles, families, travelers ‒ anyone who is busy and needs a simple, yet concise set of tools to keep them organized and efficient. From secure online document storage to date reminders and even a password vault to keep track of the multiple passwords used for website access, Online Tools is an easy click that will give Members peace of mind and a little less paper on their desks (or in their briefcases!). Online Tools include: Credit Card Registry: Allows Members to securely and safely register all of the credit and debit cards for easy access should they be lost or stolen. All information is stored fully encryption on dedicated, secure servers. Loss Alert: For any credit or debit card registered in the Credit Card Registry, Members can report stolen cards. Within 1-4 hours of reporting the theft, the Member will be contacted by a Security Analyst who will contact card issuers and report the loss on Member's behalf. Document Registry: An online way for Members to store their important electronic documents all in one place. The Document Registry is secure and encrypted, and documents are only accessible to Members. Members may store as many documents as they like, up to 20 GB. Document Messenger: Allows Members to send large electronic files to friends, family and coworkers. Members may send up to 100 MB of data at a time. Members may send files right from their desktop or from the Document Registry. Address Book: Gives Members the ability to keep track of all of their personal and business contacts in one, convenient location. Address Book works with Document Messenger, allowing Members to choose contacts to send documents to. Address Book also allows Members to add and manage their contact information and categorize it for easy access. Password Vault: Provides Members with a secure and convenient place to store all of their Members IDs and passwords. The information is encrypted, stored on a secure server and only accessible by the Member. Reminder Service: Reminds Members of birthdays, anniversaries or any other personally important date. An email is sent to remind the Member of each occasion. Additional benefits available with Hilton Select Premier $200 Cash Back on Hilton Stay Hilton Select Premier Members double the amount of their two certificates valid for a rebate of up to $200 for one night of a completed stay at a Hilton Hotel anywhere in the U.S. One rebate certificate will be valid for a stay in the first six months of membership and the second one will be valid for a stay in the last six months. TERMS AND CONDITIONS: 1) This certificate only valid toward stay at Hilton Hotels and is not valid for stays at any of the following properties: Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. 2) Name on Hilton hotel-stay paid folio receipt and Hilton Select membership must be the same. 3) Hilton Hotel stay must occur in the U.S. during the time period indicated on the front of this certificate. Hilton Select membership must be active and in good standing at time of rebate redemption. 4) Certificate is not redeemable at the Hilton Hotel during your stay and must be submitted as described below after completed stay for rebate. 5) Within 30 days after completed stay, mail original completed Certificate and copy of your Hilton hotel-stay paid folio receipt to: Hilton Select, Dept. 13-77843, PO Box 540062 El Paso, TX 88554-0062. 6) Requests exceeding the 30 day period or requests submitted without original completed Certificate and Hilton Hotel receipt will not be returned and the request for redemption will not be fulfilled. 7) Rebate will be issued to named recipient(s) via check. Please allow 6-8 weeks for rebate to be issued. 8) Rebate valid toward room rate of one night’s stay for one room only. All other charges, sales taxes, expenses, food and beverages, parking, gratuities, gift shop purchases and the cost of travel are the sole responsibility of the individual and are not valid for rebate under this promotion. Rebate will not exceed $200 USD. EXCLUSIONS: Sample, photocopied or duplicate Certificates not valid for redemption. Certificate void if altered, counterfeited, or obtained and used improperly. Certificate not replaceable if lost or destroyed. Certificate provided exclusively by Hilton Select who is responsible for the fulfillment. Certificate has no cash value and is non-transferable. This offer is void where prohibited by law. 10,000 Bonus Hilton HHonors Points Hilton Select Premier Members will also enjoy all the benefits of Hilton HHonors, the award-winning, guest-loyalty program for Hilton Worldwide's 10 distinct hotel brands. HHonors offers more ways to earn and redeem points than any other guest-loyalty program at more than 4,000 hotels in 90 countries and territories. If you're not already a Hilton HHonors Member, you'll be automatically enrolled when you join Hilton Select. As a bonus for joining Hilton Select Premier, we're doubling the amount we give you with 10,000 HHonors Bonus Points to get you closer to your next free stay, whether you are a new or existing HHonors Member. Concierge Services Hilton Select Premier Members will receive the comfort, care and attention of our VIP Concierge Service agents simply by calling a dedicated toll-free telephone number. VIP Concierge Services are available 24/7 to extend a helping hand to Hilton Select Premier Members. Travel Assistance services include:Stolen luggage replacement assistance ATM locator Emergency Cash Transfer Assistance Travel information including visa/passport requirements Emergency telephone interpretation assistance Urgent message relay to family, friends or business associates Up-to-the-minute travel delay reports Long distance calling cards for worldwide telephoning Inoculation information Worldwide public holiday information Currency conversion or purchase Up-to-the-minute information on local medical advisories, epidemics, required immunizations and available preventive measures Up-to-the-minute travel supplier strike information Legal referrals/bail bond assistance, and Embassy or consulate referrals VIP Personal Helper services include: Restaurant referrals and reservations whether traveling or at home Event ticketing Ground transportation coordination Golf tee time reservations and referrals Wireless device assistance Latest worldwide weather and ski reports Floral services Private air charter assistance Cruise charter assistance Latest sports scores Find, wrap and deliver one-of-a-kind gifts Movie and theatre information Latest stock quotes Special occasion reminders and gift ideas Lottery results Local activity recommendations, or aPet Assistance services include:Locating animal behaviorists Locating/booking kennels, boarding and pet-sitting services Locating breeders Coordinating breeders/owners to send pets to locations to breed Pet hospice service Locating pet walkers Locating parks Providing details on traveling with pets (costs, requirements, etc.) Locating groomers Finding the best pricing on pet food Locating pet obedience classes Locating pet-friendly hotels, apartments and condos Providing vaccination reminders Providing information on obtaining permits within your resident state Lost and found assistance (i.e. searching animal shelters, assisting with posting a reward in local papers, etc.) Pet memorial services, and Assistance in locating an online or in-person pet first aid class The VIP Concierge Service benefits are offered as non-insurance benefits where not prohibited by applicable law or regulation.Wi-Fi Rebates Hilton Select Premier Members can receive up to $40 per year in Wi-Fi Rebates for in-flight service purchases. The rebates are structured as four (4), quarterly, $10 rebates up to a maximum rebate of $40 per year. Member simply submits their receipt for Wi-Fi purchased in flight along with a rebate certificate. The purchase must be made and the rebate submission must be received while the Member is an active Member of the club. A copy of the Member's credit card statement or an email confirmation is sufficient proof of purchase. Remote Tech Support Hilton Select Premier Members have access to 24/7, remote, U.S.-based support for their PC, Mac, software, digital cameras, smartphones, printers, MP3 players and tablets. Members can count on a specialized level of support to help them get the most out of their technology investment and to keep them up and running while traveling. Hilton Select Members will access the services through a dedicated toll-free number.
#5
In Memoriam
Join Date: Jul 2001
Posts: 35,555
I would only use that site with my ex-wife's credit card.
Domain Name: HILTONSELECT.COM
Registry Domain ID:
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: http://www.networksolutions.com/en_US/
Updated Date: 2014-01-11T00:00:00Z
Creation Date: 2002-02-27T00:00:00Z
Registrar Registration Expiration Date: 2014-02-27T00:00:00Z
Registrar: NETWORK SOLUTIONS, LLC.
Registrar IANA ID: 2
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: 800-333-7680
Reseller:
Domain Status: ok
Registry Registrant ID:
Registrant Name: PreVisor Inc.
Registrant Organization: PreVisor Inc.
Registrant Street: 1805 Old Alabama Road
Registrant City: Roswell
Registrant State/Province: GA
Registrant Postal Code: 30076
Registrant Country: US
Registrant Phone: 770-650-8080
Registrant Phone Ext:
Registrant Fax: 678-832-0544
Registrant Fax Ext:
Registrant Email: [email protected]
Registry Admin ID:
Admin Name: Hostmaster, SHL
Admin Organization: SHL Group plc (HOIT - CSD)
Admin Street: 1 Atwell place
Admin City: Thames Ditton
Admin State/Province: Surrey
Admin Postal Code: KT7 0NE
Admin Country: UK
Admin Phone: (678) 832-0510
Admin Phone Ext:
Admin Fax: (208) 335 7000
Admin Fax Ext:
Admin Email: [email protected]
Registry Tech ID:
Tech Name: SSLAdmin, CEB
Tech Organization: CEB
Tech Street: 1919 North Lynn Stree
Tech City: Arlington
Tech State/Province: VA
Tech Postal Code: 22209
Tech Country: US
Tech Phone: 703-732-3473
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: [email protected]
Name Server: NS1.TELEFORMIX.COM
Name Server: NS2.TELEFORMIX.COM
DNSSEC: not signed
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of whois database: Thu, 20 Feb 2014 03:38:05 UTC <<<
Source: http://www.register.com/whois.rcmx
Domain Name: HILTONSELECT.COM
Registry Domain ID:
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: http://www.networksolutions.com/en_US/
Updated Date: 2014-01-11T00:00:00Z
Creation Date: 2002-02-27T00:00:00Z
Registrar Registration Expiration Date: 2014-02-27T00:00:00Z
Registrar: NETWORK SOLUTIONS, LLC.
Registrar IANA ID: 2
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: 800-333-7680
Reseller:
Domain Status: ok
Registry Registrant ID:
Registrant Name: PreVisor Inc.
Registrant Organization: PreVisor Inc.
Registrant Street: 1805 Old Alabama Road
Registrant City: Roswell
Registrant State/Province: GA
Registrant Postal Code: 30076
Registrant Country: US
Registrant Phone: 770-650-8080
Registrant Phone Ext:
Registrant Fax: 678-832-0544
Registrant Fax Ext:
Registrant Email: [email protected]
Registry Admin ID:
Admin Name: Hostmaster, SHL
Admin Organization: SHL Group plc (HOIT - CSD)
Admin Street: 1 Atwell place
Admin City: Thames Ditton
Admin State/Province: Surrey
Admin Postal Code: KT7 0NE
Admin Country: UK
Admin Phone: (678) 832-0510
Admin Phone Ext:
Admin Fax: (208) 335 7000
Admin Fax Ext:
Admin Email: [email protected]
Registry Tech ID:
Tech Name: SSLAdmin, CEB
Tech Organization: CEB
Tech Street: 1919 North Lynn Stree
Tech City: Arlington
Tech State/Province: VA
Tech Postal Code: 22209
Tech Country: US
Tech Phone: 703-732-3473
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: [email protected]
Name Server: NS1.TELEFORMIX.COM
Name Server: NS2.TELEFORMIX.COM
DNSSEC: not signed
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of whois database: Thu, 20 Feb 2014 03:38:05 UTC <<<
Source: http://www.register.com/whois.rcmx
#6
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,952
#10
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
Check the Fine Print
When checking the authenticity of a website, I always look at the fine print. Any legitimate company will have links to their Privacy policy and Terms of Use, usually at the bottom of the page.
The privacy policy link on this Hilton Select site goes to the main Hilton Worldwide Privacy Statement. But, the Terms of Use provides the real answer to who runs the site:
The privacy policy link on this Hilton Select site goes to the main Hilton Worldwide Privacy Statement. But, the Terms of Use provides the real answer to who runs the site:
The Hilton Select program and this website are operated by Teleformix, LLC a Delaware limited liability company (the "Provider") for the benefit of Hilton Resorts Corporation a Delaware corporation d/b/a Hilton Select and a subsidiary of Hilton Worldwide, Inc., ("Hilton").
For what it's worth, Teleformix has been an accredited business with the Better Business Bureau since 1/1/2010. They have an A+ rating.
#11
Join Date: Nov 2013
Programs: HH Diamond, IHG Spire, Marriott Gold, AA Plat.
Posts: 398
When checking the authenticity of a website, I always look at the fine print. Any legitimate company will have links to their Privacy policy and Terms of Use, usually at the bottom of the page.
The privacy policy link on this Hilton Select site goes to the main Hilton Worldwide Privacy Statement. But, the Terms of Use provides the real answer to who runs the site:
The privacy policy link on this Hilton Select site goes to the main Hilton Worldwide Privacy Statement. But, the Terms of Use provides the real answer to who runs the site:
The Hilton Select program and this website are operated by Teleformix, LLC a Delaware limited liability company (the "Provider") for the benefit of Hilton Resorts Corporation a Delaware corporation d/b/a Hilton Select and a subsidiary of Hilton Worldwide, Inc., ("Hilton").
For what it's worth, Teleformix has been an accredited business with the Better Business Bureau since 1/1/2010. They have an A+ rating.
#12
Join Date: Mar 2009
Posts: 2

Hilton Select offer sounds good but a giant pain to make reservations and recoup money. First attempt got a run around about whether a Hampton Inn was eligible - online it was the travel agent said no. Once we straightened that out they couldn't get my CC to work and promised to call back. Three days later no calls and there was no record of my reservation. You can't reserve a room via Hilton Honors or rent a car through you rental co. Got to use the Select people. Personally don't like it - too busy to out with incompetents. Negative rating over all.
I really like the Hilton Honors program and if I were Hilton I'd dump these clowns
I really like the Hilton Honors program and if I were Hilton I'd dump these clowns
#14
Join Date: Jul 2000
Location: AC Million Miler & long time SE; StarwoodPlat for 10+ yrs & lifetime Gold; Hilton Honours Diamond; IC Ambassador; AMEX Plat;Avis Presidents Club; Airmiles GOLD; and just about everything else!
Programs: aeroplan & 25+year loyalty
Posts: 3,822
Hilton Select--good benefits BUT....
I was booking a room at a Hilton in Beijing and got some great offers from what is called Hilton Select. This turns out to be a totally different company from HHonours. They could NOT process my benefits offers which was a $100voucher for future use as I was not a US resident (or so I believe the problem to be but this is unconfirmed) .
When I called them they were not aware of the US resident rule and even I see no evidence of such a rule. I have spent close to one hour on the line with various representative of Hilton. I am at my whits end.
I suspect HILTON SELECT did not realize there were countries outside of the USA, which is so typical of dumb Americans.
I am so peeved off at HH once again. Frankly I think this program is the worst loyalty program on the market. I know others will disagree but that is my experience which likely is more extensive than others that will soon post.
I was a SPG PLAT until they brought in the n/s policy in North America. One of my admitted sins.
When I called them they were not aware of the US resident rule and even I see no evidence of such a rule. I have spent close to one hour on the line with various representative of Hilton. I am at my whits end.
I suspect HILTON SELECT did not realize there were countries outside of the USA, which is so typical of dumb Americans.
I am so peeved off at HH once again. Frankly I think this program is the worst loyalty program on the market. I know others will disagree but that is my experience which likely is more extensive than others that will soon post.
I was a SPG PLAT until they brought in the n/s policy in North America. One of my admitted sins.
#15
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 100K; BA Gold
Posts: 14,357
See also the discussion here:
http://www.flyertalk.com/forum/hilto...-anything.html
http://www.flyertalk.com/forum/hilto...-anything.html