CEO Says Hilton Exploring New Hotel Brand for 2014
Do you remember when Hilton tried establishing a lifestyle brand a few years ago?
http://www.hospitalitynet.org/news/4063324.html I personally think that Hilton already has enough brands. I can't tell the difference between a Conrad and a WA now. |
Originally Posted by loomis
(Post 22024967)
I personally think that Hilton already has enough brands.
I can't tell the difference between a Conrad and a WA now. Of course that will never happen due to independent ownership and legacy branding, but still. |
Well, the settlement-imposed two years after the Denizens brand debacle with Starwood is over, so they will try again.
Originally Posted by NY Times (in part) 22 Dec 2010
The case centered on Starwood’s W hotel chain, which dominates a lucrative industry niche called lifestyle hotels. With 37 locations around the globe from Hoboken, N.J., to Hong Kong, the W hotel is aimed at the young and affluent. “Inspiring, iconic, innovative and influential, W Hotels provides the ultimate in insider access to a world of ‘Wow,’ ” says the chain’s Web site.
It was that wow factor that Hilton sought to replicate with its own lifestyle hotels. To make that happen, Hilton hired two Starwood executives, Ross Klein and Amar Lalvani, to develop a new lifestyle brand. In March 2009, with great fanfare, Hilton introduced Denizen Hotels aimed at what it described as “globally-conscious modern travelers.” and As part of the settlement, Hilton has agreed to make a $75 million cash payment to Starwood, according to several people with knowledge of the pact. Starwood is also be entitled to another $75 million in hotel-management contracts. In addition, the deal subjects Hilton to an injunction, approved by a federal judge, that prohibits the hotel chain from introducing any lifestyle hotels for two years... |
Originally Posted by JDiver
(Post 22025899)
Well, the settlement-imposed two years after the Denizens brand debacle with Starwood is over, so they will try again
|
I personally feel Hilton needs only three or four brands: Hilton, ES and HGI (+ the "rest", call it Doubletree or whatever)
|
They could combine Hampton Inn and Hilton Garden Inn as well. Those lines tend to blur pretty easily. Homewood and Embassy Suites?
You're welcome Hilton. I'm a strategy consultant and I usually bill a lot for that kind of considered opinion. My fellow posters and I will gladly accept lifetime Diamond status as a small honorarium.:cool: |
Lots of redundancy and copying of *w. I'm guessing someone at Hilton feels the HH brands are equivalent to the following:
Conrad = Le Meridien DT = a poor man's poor man's Westin (yes, I wrote that twice) ES = a poor man's Westin HI = a poor man's Four Points Hilton = Sheraton HGI = Four Points HGVC = n/a Home2 = element HW = a poor man's Sheraton Suites WA = St. Regis / Luxury Collection Their most valuable brands are: WA, Hilton and Conrad (in that order). Seeing that Hilton WW have nothing comparable to an aloft, W or Westin, they should prolly focus on consolidation and re-branding. I would re-brand Embassy Suites into something that looks like a Westin. I'd re-brand most DT and HW to Home2. I'd gut the s*** out of every HI and make it a less-depressing brand (easier said than done). That's going to require billions of dollars. Then I would prolly introduce that god-awful Denizen brand for s**** and giggles before coming up with a better name... like H/otel (or something ridiculous). On second thought, investors should dump the stock, so the company could be sold off to Marriott and *w. Hilton WW needs new management desperately. |
Originally Posted by mspswede
(Post 22026049)
They could combine Hampton Inn and Hilton Garden Inn as well. Those lines tend to blur pretty easily. Homewood and Embassy Suites?
You're welcome Hilton. I'm a strategy consultant and I usually bill a lot for that kind of considered opinion. My fellow posters and I will gladly accept lifetime Diamond status as a small honorarium.:cool: |
Originally Posted by jjlovecub
(Post 22026870)
There are huge differences in my opinion between ES and Homewood and even bigger ones between Hampton and HGI.
|
As a frequent business traveler...
There is a world of difference among ES, HGI, and HI. I will stay in an HGI, maybe an ES and never an HI.
HGI has nice rooms and a cooked to order breakfast for gold/diamonds. ES are crowded with families and aging facilities and decor. The free breakfast is cheap and the managers reception cheap drinks with a long line. Because of the atrium, sound travels up and makes for a noisy stay. My limited stays at HI are cheap rooms, cheap breakfast. |
My view:
Conrad/WA: Conrad is an odd one, equivalent IMO to the nicer Hiltons or even Hyatts. WA has a clear mission but not enough footprint. I'd merge these so that they have a clear presence, probably converting some Conrads into Hiltons however. I'd probably kill Conrad and rename WA to 'Waldorf' Hilton - core brand, some don't meet it but in general, clear enough. DT - branding nightmare with no particular mission. Some of the nicest and best value properties, especially when brought in from other brands, so I'll gladly stay there, often with no idea why I'm in a DT in particular. HGI - never stayed but seems like a solid, 3* proposition. Tend to be newer properties so not necessarily a way out for the weaker Hiltons (especially ex Hilton National properties in the UK!) ES/Homewood - no need for two suite brands with such similar outlooks and fairly similar hard product, even though there is meant to be differentiation. HI - Generally fine as a brand, good satisfaction ratings, not at all aspirational but seems to do the 'entry level' thing very well. Home2 - couldn't even tell you where one is located. Kind of understand the premise but with such thin coverage, they have to focus on local markets rather than being an automatic choice for a group of travelers. |
I like the two Home2 Suites I have stayed at, SLC and Philly. The rooms are great. Wasn't able to try breakfast at either place though so not sure how that is.
I'm guessing the new brand would be try to be a more expensive, full service version of Home2. But then that'd be competing against Doubletree (what it should be) in my mind. O well this gets too confusing if you think about it too much. |
Originally Posted by sunnygirlca
(Post 22027639)
There is a world of difference among ES, HGI, and HI. I will stay in an HGI, maybe an ES and never an HI.
HGI has nice rooms and a cooked to order breakfast for gold/diamonds. ES are crowded with families and aging facilities and decor. The free breakfast is cheap and the managers reception cheap drinks with a long line. Because of the atrium, sound travels up and makes for a noisy stay. My limited stays at HI are cheap rooms, cheap breakfast. Embassy Suites really have become the "family" brand of Hilton which is why I will try to avoid them for a weekend stay. I don't stay at HIs very often but they also seem to have a high family ratio. |
Originally Posted by Cymro
(Post 22028004)
My view:
Conrad/WA: Conrad is an odd one, equivalent IMO to the nicer Hiltons or even Hyatts. WA has a clear mission but not enough footprint. I'd merge these so that they have a clear presence, probably converting some Conrads into Hiltons however. I'd probably kill Conrad and rename WA to 'Waldorf' Hilton - core brand, some don't meet it but in general, clear enough. DT - branding nightmare with no particular mission. Some of the nicest and best value properties, especially when brought in from other brands, so I'll gladly stay there, often with no idea why I'm in a DT in particular. HGI - never stayed but seems like a solid, 3* proposition. Tend to be newer properties so not necessarily a way out for the weaker Hiltons (especially ex Hilton National properties in the UK!) ES/Homewood - no need for two suite brands with such similar outlooks and fairly similar hard product, even though there is meant to be differentiation. HI - Generally fine as a brand, good satisfaction ratings, not at all aspirational but seems to do the 'entry level' thing very well. Home2 - couldn't even tell you where one is located. Kind of understand the premise but with such thin coverage, they have to focus on local markets rather than being an automatic choice for a group of travelers. |
I think it would be hard to combine ES and HS... physically they are extremely different properties generally, and room layouts vary to much (HS's having kitchens, ES's just a mini fridge).
If i was in charge of Hilton, i'd try to do something with DT - make the nice ones hilton's or HGIs, and divest the others that don't make the standard (easier said then done, of course). combining WA and Conrads is certaintly are interesting idea as well... |
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