Why doesn't "All Points Activity" show all HH points activities?
Jul 28, 2013, 5:58 pm
#1
Original Poster
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
Why doesn't "All Points Activity" show all HH points activities?
I haven't stayed any Hilton hotels for quite a long time but I earned some points thru HH dinning program since last April.
I am seeing HH points earned on my HH Dinning account but nothing shows up in my HHonors account.
How can we check HH points earned thru other than hotel stay properly posted to our HH account?
I emailed to them and they replied all the points posted to my account, yea, they may be right but ....
I am seeing HH points earned on my HH Dinning account but nothing shows up in my HHonors account.
How can we check HH points earned thru other than hotel stay properly posted to our HH account?
I emailed to them and they replied all the points posted to my account, yea, they may be right but ....
Jul 28, 2013, 6:35 pm
#2
Join Date: Jan 2005
Location: ATL
Programs: AA Gold, HH Diamond
Posts: 1,061
I haven't stayed any Hilton hotels for quite a long time but I earned some points thru HH dinning program since last April.
I am seeing HH points earned on my HH Dinning account but nothing shows up in my HHonors account.
How can we check HH points earned thru other than hotel stay properly posted to our HH account?
I emailed to them and they replied all the points posted to my account, yea, they may be right but ....
I am seeing HH points earned on my HH Dinning account but nothing shows up in my HHonors account.
How can we check HH points earned thru other than hotel stay properly posted to our HH account?
I emailed to them and they replied all the points posted to my account, yea, they may be right but ....
Jul 28, 2013, 7:12 pm
#3
Original Poster
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
It's more than 2 months since then.
Also according to HH, all the points from April HH dinning activities posted to my HH account but I can't see them in "all points activity".
Jul 28, 2013, 7:34 pm
#4
Join Date: Jan 2005
Location: ATL
Programs: AA Gold, HH Diamond
Posts: 1,061
In that case it would be time to give RN a call and see what's going on.
Jul 29, 2013, 5:11 am
#6
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,297
How are we supposed to keep track of our yearly activity so that the points won't expire? I'm looking after my sister's account, and I found that a recent e-rewards transfer doesn't appear in the activity at all, although it did change the balance. It used to be possible to see the last transaction posted, but not anymore... I never would have thought that the HH web site could become even sh!ttier than it was!
Jul 29, 2013, 7:27 am
#7
Join Date: Feb 2013
Posts: 173
I haven't stayed any Hilton hotels for quite a long time but I earned some points thru HH dinning program since last April.
I am seeing HH points earned on my HH Dinning account but nothing shows up in my HHonors account.
How can we check HH points earned thru other than hotel stay properly posted to our HH account?
I emailed to them and they replied all the points posted to my account, yea, they may be right but ....
I am seeing HH points earned on my HH Dinning account but nothing shows up in my HHonors account.
How can we check HH points earned thru other than hotel stay properly posted to our HH account?
I emailed to them and they replied all the points posted to my account, yea, they may be right but ....
Jul 29, 2013, 4:00 pm
#8
Original Poster
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
How are we supposed to keep track of our yearly activity so that the points won't expire? I'm looking after my sister's account, and I found that a recent e-rewards transfer doesn't appear in the activity at all, although it did change the balance. It used to be possible to see the last transaction posted, but not anymore... I never would have thought that the HH web site could become even sh!ttier than it was!
I had the same problem. It seemed to go away when my last stay no longer showed up in recent stays. I use RN, and both Visa and American Express credit cards for HH, which didn't show up either. However, I recently booked a room for January in Barbados and all of my points activity has shown up again.
Jul 30, 2013, 3:10 pm
#9
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,297
