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Hilton Garden Inn Aberdeen City Centre {GBR}

Hilton Garden Inn Aberdeen City Centre {GBR}

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Old May 26, 13, 11:57 pm   -   Wikipost
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Hilton Garden Inn Aberdeen City Centre
31 St. Andrew Street, Aberdeen AB25 1JA, United Kingdom
Tel: +44 1224 451 444

Check-in: 15:00 | Check-out: 11:00


Facilities
  • A small business centre
  • Printing service, fax, photo copying service and self printing
  • Small pantry market (very limited)
  • Laundry service
  • Baggage storage
  • Room service
  • Bar and full service restaurant
  • Fitness room
  • In room stay fit kit on request


Hotel policies
  • Pets: Service animals only
  • Smoking: Non smoking property (advertised and actual)
  • Parking: Self parking, £16 (Mon-Thu) £8 (Fri-Sun). In/out privileges. No valet


HHonors Reward Category 4


Designed by local architects Mackie Ramsay Taylor and opened in 2010, and set in a high density urban development its not an object of architectural spendor by any stretch of the imagination but this 100 key hotel offers many of the mod cons we expect of a new hilton family property.



Getting to the Hilton Garden Inn

From Aberdeen Railway Station, Guild Street
0.6 mi | 14 minutes by foot

By foot
Exit the station and turn left on to Guild Street, then a right on to Bridge Street. Follow Bridge Street up the hill to the junction of Union Street. Continue straight on to Union Terrace. You'll see the Union Terrace Gardens below on your right. As you approach the end of Union Terrace you'll encounter four easily identifiable landmarks: the statue of William Wallace and facing you on Rosemount Viaduct three granite buildings, Aberdeen Central Library, St Marks Church, and His Majesty's Theatre which combined represent three sides of Calvinist life: truth, virtue, and sin. Follow the pavement's gentle right hand turn on to Rosemount Viaduct. At the next roundabout, turn left onto Blackfriars Street. Continue to its end, then turn right on to St Andrew Street. The HGI is on the left hand side of the street after the first intersection (with Charlotte Street and Crooked Lane).

There are marginally quicker routes between the station and the hotel that cut through the tight grain of the city's back streets. However, the route above is recommended for first time visitors to Aberdeen and as it is step free, also those trailing luggage.

By bus
Bus 12 Green Line (operated by First Aberdeen) for Heathryfold. Buses operate between Guild Street and St Andrew Street every 12 minutes throughout the day Monday to Saturday, and less frequently after 7pm and on Sundays.

Bus 59 Hospital Direct (operated by Stagecoach Bluebird) for Northfield. Buses operate between Guild Street and St Andrew Street every 10 minutes throughout the day Monday to Saturday and less frequently after 6pm and on Sundays.

Stop for the HGI for both the 12 and 59 is on St Andrew Street. It immediately follows the stop at His Majesty's Theatre, which is an easily identifiable landmark located at the northern edge of Union Terrace Gardens. In fact both bus routes follow the walking route suggested above.

Adult bus fares are around £1.20 single. You just pay as you board. First Aberdeen will expect you to tender exact change but Stagecoach Bluebird does provide change.


From Union Square Bus Station
0.6 mi | 14 minutes by foot

If you are arriving by intercity coach, just follow the directions from the Railway Station above. The two stations are adjacent.


From Aberdeen Airport (ABZ)
6.6 mi | Drive time 20 minutes in good traffic

By taxi
Fares are metered by time and distance. Expect to pay between £15 and £20 depending on traffic.

By bus
Jet 727 (operated by Stagecoach Bluebird) to Union Square.
Journey time: approx 30 minutes
Fares: £2.70 adult single | £4.50 adult return

This limited stopping service runs between the Airport and Union Square at Guild Street. The stop nearest to the HGI is at Marischal College on Broad Street, a grand silver granite landmark, iconic of the city. Buses run every 20 minutes throughout the day (Monday to Saturday) and every 30 minutes evenings and Sundays.

Bus 27 (operated by First Aberdeen) to Union Square
Fares: £2.50 adult single | £1.10 child single
Journey time: approx 50 minutes
First Aberdeen operates its own service between the Airport and Guild Street, the number 27. It follows a different and more scenic route into the city centre but this service is infrequent (Monday to Friday, morning and afternoon peak only), takes a lengthy circuitous loop on approach to the airport and may not suit your schedule.



Arriving by car
The entrance to the hotel's car park is on Charlotte Street. The car park's capacity is limited to just 17 spaces but the hotel has an overflow arrangement in place nearby on Loch Street. Note, the Loch Street car park closes at 11pm so if you need access to your vehicle outside these hours do call the hotel in advance. They may be able to reserve a bay for you in the hotel car park. There is also short term pay and display street parking in the immediate vicinity.

When you arrive, just park on St Andrews Street outside the hotel entrance then check in. There is a convenient lay-by. Then park your vehicle after you have checked in.


Locality


The HGI is centrally located so there are restaurants, pubs, shopping, arts and culture in abundance and at very close proximity. Immediately around the corner on George Street there is a discounted drug store and a Co-operative Food store. A greater range of retail is available inside the nearby Bon Accord and St Nicholas Centres (John Lewis, Boots (Dispensing chemist), and Sainsbury to name just a few)



Trending threads relating to local Hilton Family properties:
http://www.flyertalk.com/forum/hilto...etree-hgi.html
http://www.flyertalk.com/forum/hilto...ntre-wiki.html
http://www.flyertalk.com/forum/hilto...-treetops.html
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Old May 18, 13, 10:03 am
  #1  
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Carbon Conscious Travel
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Join Date: Jan 2003
Location: London, UK
Posts: 20,484
Arrow Hilton Garden Inn Aberdeen City Centre {GBR}

This review is a sampling of two very recent stays both booked at very late notice. HHonors Gold, booked Queen Evolution Room on both occasions at the prevailing weekend rate of £69. Rates for Monday to Thursday nights are very much more expensive and as I found out simply unobtainable. Like most hotels in Aberdeen, weekday demand far outstrips supply and the rates certainly reflect that. Luckily the rates for Fridays to Sundays are more reasonable.

I was allocated a King room at check-in on both occasions. On my first visit room 605 on the top floor, on the follow up visit I was given room 211 on the second floor (or the third using North American terminology). Both were spotlessly clean and well presented. The king rooms on the upper floors are marginally smaller - same width, just not quite as deep. The views are significantly more pleasing. My view from 211 was directly into a student bedsit where the tenants appeared blissfully unaware (or unconcerned) of the candid aspect they were giving the occupants of the HGI

Each room has tea and coffee facilities, an empty refrigerator you can use to store self purchased drinks, groceries, medication etc

Gold amenity is a voucher which could be redeemed for a bottle of water in the pantry. Quite why the voucher is inserted into a sealed envelope and not handed over at check-in puzzled me since the pantry is just a few footsteps from the reception. I was also offered a choice of complimentary breakfast or 750 Bonus HHonors points. I went for the points but as always will need to check closely if they actually materialise.

Wifi/wired internet is complimentary irrespective of HHonors status. The wifi service is a little flaky. Plenty of bandwidth, it just dropped every time my iPad went to sleep.

Breakfast was satisfactory, if perfunctory - it is a buffet style offering with scrambled eggs, the usual bacon, sausages, tomatoes, mushrooms, hash browns, and haggis. Cereals, porridge, cheeses, fruit salad, yoghurts and a variety of breads and breakfast pastries were also available. There is also a waffle iron. Coffee is free pour from an urn and was really quite objectionable. I've had better at the Hampton Inn in Canon City, CO. Bean to cup coffee is available from the bar - infinitely better even if it was about £3 for a Cafe Americano. Breakfast if not included in your rate costs approx £10.

The highlight of my stay were the staff who were warm and most receptive.


Photographs:

Room 211


Room 211: 42" flat screen


Room 211: desk


Windows can be opened on request, but there is also a very useful trickle vent bar along the top of the upper pane. It provided a very effective flow of fresh air which allowed me to turn off the HVAC when I retired for the night.


Bathroom: a bath


Bathroom: and a walk-in shower


Neutrogena toiletries

Last edited by Prospero; Jul 19, 13 at 5:54 pm Reason: July update
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Old May 18, 13, 11:15 am
  #2  
 
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Thanks for posting.
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Old Feb 15, 15, 5:36 am
  #3  
 
Join Date: Dec 2013
Location: Scotland, UK
Programs: HH - Gold BA - Blue
Posts: 372
Just stayed at this property as Silver on my partners card (they need stays).

Booked a Queen Room cash for around £70 B&B.

Parking

Parking is a faff. They only have around 20 spaces under the hotel. These were all full, so we had to park in the nearby Bon Accord shopping centre car park. 5 minute walk max from the hotel though, but it's just a pain. Hotel have a deal with them so it is the same price as parking in the hotel.

Update to add: if you are leaving the hotel after 11am you will need to pay a top up fee at the Bon Accord car park at a machine before leaving, despite already having paid your £8 at the hotel as the hotels credit only covers from 4pm till 11am. Hotel staff didn't make me aware of this on checking out at 12.30 (late checkout) so when drove to the barriers and put the token in, it said no. Had to reserve out and go find a machine to pay an additional £2.50, all very stressful and embarrassing so hopefully I save someone from having the same experience

HHonours benefits

Silver benefits included a free newspaper & a (one only) free bottle of water which bizarrely you had to collect from the pantry and hand over a paper voucher to reception. Welcome letter given on arrival also.

I asked in the comments if we could have a King bed rather than queen if available, they obliged and did put us in a king which was nice of them.

Room

Room was nice enough, almost exactly like the photos above. LOVE the rain shower, although it is hard not to flood the place with it!
We were on floor 2 which gives you zero views (unless you like looking into flats). The higher floors might get you something of a view though.

Breakfast

Breakfast was nice and was on till 11am at the weekend. Good spread. Waffles were absent even after the front desk manager insisting we try them on our welcome letter You have to get your own tea/coffee which is always a bit of a faff. The buffet area is also extremely small and awkward, particularly when a few people are at it.

Bar/Restaurant

We didn't try the restaurant (by Nick Nairne).
We did have a few cocktails in the bar though which were lovely. £6.95 for a Margarita which isn't too bad. They didn't seem to be doing table service which I thought was a little odd.

Checkout is early at 11am. Asked for late checkout and was given 1PM which was good of them.

Now off to try out the Doubletree

Last edited by lifetimeblue; Feb 19, 15 at 4:45 pm
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Old Aug 11, 16, 12:50 pm
  #4  
 
Join Date: Sep 2015
Programs: United, IHG, Hilton
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Stayed here twice recently. The oil crash makes accommodation in Aberdeen pretty cheap, and there are £50 rates for the HGI popping up now and then. The previous reviews still seem roughly accurate. I like the rooms and location.

Originally Posted by lifetimeblue View Post
We were on floor 2 which gives you zero views (unless you like looking into flats). The higher floors might get you something of a view though.
I stayed on floor 6 one of the stays, rear-facing room, and it had sort-of a view. The flats opposite are also 6 stories, so they block the view, but there's a partial diagonal view northwest over rooftops. Downside: the open air means it's a lot more windy up there too! Gusts of wind sometimes howl noisily past the window even when it's closed, and if you open it, it can get banged shut when the wind is strong enough. Not sure if this is the same with front-facing rooms. Anyway, you can usually get a high floor if you do online check-in the day before. If you don't, it's hit or miss.

Originally Posted by Prospero
Gold amenity is a voucher which could be redeemed for a bottle of water in the pantry. Quite why the voucher is inserted into a sealed envelope and not handed over at check-in puzzled me since the pantry is just a few footsteps from the reception.
At least for Diamond it's two vouchers now, and no longer in an envelope. Still the same pantry-redemption deal. My guess is it's a ploy to get you to check out the pantry, in hopes you'll remember it exists and maybe buy something.

Originally Posted by Prospero
Windows can be opened on request
They seem unlocked by default now, at least in the two rooms I've been in.

I didn't have a car so didn't try out the parking situation. Also, I didn't see mentioned yet: there's a coin laundry in the basement (£2 for a token), which is nice to have when an employer isn't paying exorbitant hotel laundry fees for you. :-)
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Old Oct 4, 18, 2:38 am
  #5  
 
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The hotel uses the Bon Accord Shopping Centre for alternative parking when their own small car park is full.

A six month trial started on October 1st at the shopping centre offering free parking between 5pm and 8am with normal charges (£2.50 an hour/£3.50 for 2hrs) outwit those times applying. It's less than a five minute walk from the hotel which charges approximately £15 a night.
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Old Oct 7, 18, 1:33 pm
  #6  
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Old Aug 26, 20, 4:43 am
  #7  
 
Join Date: Oct 2002
Location: Aberdeen, UK
Posts: 178
The Covid-19 closure period of this hotel keeps being extended.

It is now closed until at least 01 Nov 2020.

The Hilton TECA is currently the only Hilton brand hotel open in Aberdeen:
  • DoubleTree Treetops - permanently closed.
  • DoubleTree City Centre - permanently closed.
  • Hampton Airport - closed until 01 Oct 2020.
  • Hampton Westhill - closed until 08 Nov 2020.
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Old Oct 29, 20, 1:47 pm
  #8  
 
Join Date: Oct 2002
Location: Aberdeen, UK
Posts: 178
This hotel has now closed permanently.
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Old Oct 30, 20, 3:29 pm
  #9  
 
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Well, thats's a pity. I stayed here twice. Three Hilton Family hotels remaining and this one had a very decent location. A lot of jobs have gone in ABZ.

There's no termination showing in the system? Do you have people there that you know what's going on?
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Old Oct 30, 20, 3:47 pm
  #10  
 
Join Date: Oct 2002
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Originally Posted by hugolover View Post
Well, thats's a pity. I stayed here twice. Three Hilton Family hotels remaining and this one had a very decent location. A lot of jobs have gone in ABZ.

There's no termination showing in the system? Do you have people there that you know what's going on?
There was an article in the local press yesterday.

Aberdeen city centre hotel goes into liquidation
by Keith Findlay
29/10/2020, 1:27 pm

An Aberdeen hotel has gone into liquidation, with 34 jobs lost.

The 100-bedroom Hilton Garden Inn, on St Andrew Street, has been shut since Covid-19 forced its closure at the end of March and it will not reopen.

Professional services firm KPMG said directors of the business behind it, The St Andrew Street Hotel Company, were unable to secure funding to save it.

Blair Nimmo and Geoff Jacobs of KPMG have been appointed as joint liquidators.

The pair said the hotel had experienced challenging trading conditions for several years, following the downturn in the oil and gas industry.

With weakened economic activity in Aberdeen and an oversupply of hotel accommodation, the business experienced funding shortfalls at various times and required additional support from shareholders in order to continue trading.

Despite a restructuring involving several "key stakeholders" and steps to reduce trading and overhead costs, the business was still unviable. Bosses then tried but failed to sell the hotel after the onset of Covid-19.

At the time of KPMG’s appointment, the hotel employed 34 people who were on furlough.

KPMG said: "Regrettably, all have been made redundant following the liquidation appointment as the business will not be able to reopen and trade."

Mr Nimmo, KPMG’s UK head of restructuring, added: "Unfortunately, following a prolonged period of challenging trading, lockdown was too big a challenge for the hotel in a local market already adversely impacted by oversupply.

"The current difficulties within the hospitality sector are well-documented and we have been working with several businesses recently with similar challenges.

"Regrettably, some insolvencies in this sector are inevitable, and we are working with all affected employees and the relevant government agencies to ensure a full range of support is available for all impacted employees."
https://www.eveningexpress.co.uk/fp/...o-liquidation/
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Old Oct 30, 20, 4:45 pm
  #11  
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https://www.heraldscotland.com/busin...-hilton-fails/

Hospitality crisis: Covid cited as Aberdeen hotel firm fails

By Scott WrightTHE economic fallout from the coronaviruspandemic has been cited as the company that operated a 100-bedroom Hilton hotel in central Aberdeen went into liquidation, resulting in 34 redundancies.

The St Andrew Hotel Street Hotel Company Limited, which ran the Hilton Garden Inn, had experienced challenging trading conditions in the wake of the downturn in the oil and gas industry, which began in 2014, joint liquidators Blair Nimmo and Geoff Jacobs of KPMG said. It experienced funding shortfalls at various times amid weaker economic activity in Aberdeen and an oversupply of hotel accommodation.

However, the lockdown imposed in March to halt the spread of Covid-19 looks to have been the final straw. The liquidators said the hotel’s closure had a significant impact on the company’s cash position.

Despite attempts by directors to secure new funding, and to market the leasehold, the company, which did not reopen the hotel after lockdown was eased in July, was placed into liquidation. Thirty-four employees, who have been on furlough, have been made redundant as the hotel has not been able to reopen and trade.

Mr Nimmo said: “Unfortunately, following a prolonged period of challenging trading, lockdown was too big a challenge for the hotel in a local market already adversely impacted by oversupply.

"The current difficulties within the hospitality sector are well documented and we have been working with several businesses recently with similar challenges.

“Regrettably, some insolvencies in this sector are inevitable, and we are working with all affected employees and the relevant government agencies to ensure a full range of support is available for all impacted employees.”
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Old Oct 31, 20, 10:37 am
  #12  
 
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That's a huge shame. I stayed here probably half a dozen times. Brekky was always good.
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Old Nov 1, 20, 6:30 am
  #13  
 
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That is a shame. I did like this hotel and stayed here regularly when Aberdeen was in the area I covered with work. As was mentioned the breakfast was good as was dinner the evening. The only negative I remember from here was the high cost of parking.

Sadly I don’t think it will be the last hotel in Aberdeen to permanently close.
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Old Nov 1, 20, 7:12 am
  #14  
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So presumably now the only Hilton options are away from the town centre?
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Old Nov 1, 20, 10:49 am
  #15  
 
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Originally Posted by adobbing View Post
So presumably now the only Hilton options are away from the town centre?
Yes, the two Hamptons (Dyce and Westhill) have for some months been open exclusively for offshore workers before flying offshore.

The Hilton TECA has also been housing some kind of transient or displaced population (not sure of the details), but is also still open to the public, but with virtually nothing open (lounge, pool, spa all closed). Restaurant is open for breakfast and evening meals from 6-9pm only.
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