cjd

We are there in just under 2 weeks with a standard King room booked. Now that Tottenham are playing their games at Wembley, approx every couple of weeks, it remains to be seen how busy the hotel is on those weekends. They play West Brom on Sat 25 Nov, but we will be out all day so will miss the crowds around the stadium. Will see if we get any upgrade from the Friday and how busy the lounge is on that evening.

wizla

I was there when arsenal played a big game ( can't remember who, I don't follow football ) and lounge was closed as they had booked it for a private party , there was a temporary lounge in the broom cupboard on floor 2 and was pretty rubbish ( think I reviewed it on here ? )..........apparently it's not uncommon another diamond told me.

RAPC

Yeah, for the Spurs Champions League games the opposition sides have been staying here. The whole Exec floor was booked out for the team and the lounge closed for the match I happened to be staying there at the same time.

Makeshift lounge in the evening and breakfast only in the restaurant in the morning.

Abidjan

If Newcastle ever made it to Wembley, I would gladly sacrifice my EL experience.

cjd

Well, as expected, hotel was extremely busy with not only the football match being played at the Wembley Stadium on the Saturday, but also major concerts at the Wembley Arena on Friday and Saturday nights. No suites were available for diamond upgrades, but they did upgrade us to an executive room on the 8th floor. Used the lounge on Friday evening, where a good selection of hot and cold food were available. Beer, wines and spirits(on request) were available. As usual, given choice of breakfast in lounge or restaurant and we prefer the full buffet choice in the restaurant. As mentioned by others, building work is ongoing between the hotel and the stadium and in a year or so, would imagine, the restaurant and most rooms will lose the view of the stadium. They are building apartments, offices and retail premises along the full length of the hotel and nearby shops adjacent to the stadium. A few minor niggles were encountered, such as not getting the room I checked into online, safe in the room not working and lack of hot water on Sunday morning, but these did not spoil our stay.

GOTBound

Didn't get my upgrade confirmation in advance and the app said that they had an Exec-room ready (what I had booked, but was "doing their best to accommodate the upgrade" or something like that. We arrived 2:30 to check in and the clerk said our room wasn't ready, I asked about by pending upgrade request and she didn't really understand and I explained about the upgrade request mail I got (from Hilton) when I booked my room and she just said "sorry all suites are booked for your stay"... first time ever I've not had an upgrade honored at a UK Hilton. Apparently the Wembley Hilton wasn't "doing their best"
EDIT: Just saw the entire Stoke City team incl. coaching and medical staff in the restaurant, that have might something to do with all the suites being unavailable Friday to Saturday. Would it be appropriate to ask the check in staff for an upgrade now for our two last nights?

Our room wasn't ready (I had filled in 3 PM in the app during check-in), and we where directed to the lounge to wait. Waited we did, at 3:30 PM I finally asked the lounge attendants about my room which the replied, no we haven't heard anything... after a few minutes the attendant come by and said they talked to the front desk and hour wasn't ready yet but they had told house keeping to speed up, around 3:45 PM the attendant told us that front desk was bringing our keys to the lounge and we went to our room and in about 10-15 minutes had our bags delivered.

We had som drinks, wine and snacks in the lounge and the offer was quite good, chicken skewers some potato thing (fried breaded) and veggies and dip as well as greece sallad to be finished with a cheese selection.
Attentive and friendly lounge staff.

Now we're about to get dressed and to go the restaurant for breakfast, we'll try the lounge breakfast tomorrow.

EK

Skimanant

I like the bit EK about you have never had an upgrade denied in the UK, you have done well, and if you are still gold better than me as a diamond- but have had some great upgrades too.
Have a stay this weekend, currently showing as a king corner suite, which I will be very happy with. Any advice on best corners?

wizla

GOTBound

Never had an upgrade denied until Hilton Wembley.

EK

Freetotravel

Skimanant

Had a good stay, it is one of my preferred London hotels and is quite useful to train links to the Midlands via Chiltern railways, Wembley Stadium station being 5 mins away on foot.
Very friendly welcome- by name which was very impressive- at the HHonors desk. Upgraded to corner suite, 5 th floor which was very nice and very appreciated. Welcome card and fruit platter.
As upthread, the lounge her is great. They will get other drinks for you (e.g. a Gin and tonic), staff were friendly and it wasn't too busy. Very pleasant Spanish member of Staff we were talking to about where to go in Madrid.
The area has a lot going for it, with a number of places to eat and the outlet shopping centre. It is almost worth staying a night at the hotel to go shopping! Wembley is so different to how it was ten years ago, and is much better.
Slept very well, comfy bed, good pillows and quiet.
We had breakfast in the lounge for convenience, and were not disappointed, it was more than adequate, and again had a nice variety of juices and smoothies, like Birmingham Metropole. I hope this is becoming more widespread.
Again, friendly departure. A very good stay, which ticked lots of boxes. We had a great few days in London.

eddibabyyeah

Can anyone advise me what the parking is like here? Is there any car parks close by?

wizla

eddibabyyeah

Thanks for the info.

Ryanardo_daVinci