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Simply because the question of would they leave the charge on for an elite using the wireless or not has yet to be answered.
I don't believe a Doubletree in the US would not remove the charge for an elite using wireless. 3CForme has not given an example as to a hotel where they charge for wireless for elites, as it has yet to be determined they would in fact charge for wireless for elites. Maybe they do, maybe they don't. Name the hotel and we will know. |
Originally Posted by cordelli
(Post 18572527)
I did not say that it was wireless everywhere I wanted it or however I wanted it or anything even close to that.
I asked if you knew for a fact that the wireless fee was not removed from the bill for elite members or not If you do not know for sure elites would have had to pay for wireless, please name the hotel so I could find out. It seems travelinfoo has generously provided examples that you can investigate if you wish. |
Originally Posted by travelinfoo
(Post 18573179)
Conrad Dublin, Trafalgar, London Green Park, and the LHR Hilton all charged for wireless internet for elites. I specifically asked at the front desk at each hotel. I got the same answer: yes, there is free internet but it is with the landline/wired only. If I wanted the wireless, I would be charged.
Enjoy your stay in this contemporary 33m²/355sq.ft room with wireless internet access and large windows. It mentions nothing of wired internet, so I assumed that wireless was the only internet access in the room. |
Originally Posted by jamesteroh
(Post 18578209)
THanks for the heads up on the Trafalgar, I have a stay there in July. I was planning on travelling with just my ipad since I noticed the rooms had wifi. I'll just pack my netbook as well for hotel access. I think their website info is misleading:
Enjoy your stay in this contemporary 33m²/355sq.ft room with wireless internet access and large windows. It mentions nothing of wired internet, so I assumed that wireless was the only internet access in the room. It does make me pause when considering Hilton family hotels. I used to travel with a netbook. So no problem hooking up to the landline. But, I now travel with a ipad, with no way to hook into the landline. In all the SPG hotels I've been in (last yr), all have offered wireless internet as a Plt benefit. I think Hilton needs to catch up with the times, esp given some devices cannot use the landline. The hotel wireless is not completely secure but at least it's more secure than a Starbucks or other shop's free wireless for those of us who don't have means to hook up to the wireless internet. |
Originally Posted by travelinfoo
(Post 18579013)
Nearly all the hotels (Hilton, SPG) hotels I have been in recently (last 2 yrs) have landline and wireless internet. I don't recall anyone mentioning the landline internet as a feature. I think it's a given since that was the only way previously.
It does make me pause when considering Hilton family hotels. I used to travel with a netbook. So no problem hooking up to the landline. But, I now travel with a ipad, with no way to hook into the landline. In all the SPG hotels I've been in (last yr), all have offered wireless internet as a Plt benefit. I think Hilton needs to catch up with the times, esp given some devices cannot use the landline. The hotel wireless is not completely secure but at least it's more secure than a Starbucks or other shop's free wireless for those of us who don't have means to hook up to the wireless internet. I've never been charged for wireless access at a hilton that had wireless in the US or Canada. I wonder if it's standard in Europe to charge? I am going to be checking a bag for my London trip so it won't be a big deal just putting my netbook in my checked bag (and who knows I might be wanting to access flash websites and want it anyway) but Hilton should provide your choice of wired or wireless access if both are available. I remember reading about some sort of device you could hook into a hotels wired internet access when travelling that acted like a router. |
Originally Posted by jamesteroh
(Post 18579180)
I am going to be checking a bag for my London trip so it won't be a big deal just putting my netbook in my checked bag (and who knows I might be wanting to access flash website and want it anyway)
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Originally Posted by travelinfoo
(Post 18579234)
No, no, no no!!! Never ever put any electronics or valuables in your checked luggage. You may never see them again and the airline is not liable.
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Originally Posted by jamesteroh
(Post 18579180)
...I remember reading about some sort of device you could hook into a hotels wired internet access when traveling that acted like a router.
Many properties will offer a "bridge" to provide a wired connection when all they have is WiFi on site. However, you might look close at what is in your room. Several times I have found the WAP bolted to the wall or under the desk. Since I prefer wired service, plugging in there worked just fine. |
I am staying at a DFW area Hilton tonight and received an email from the GM in advance of the stay.
In this email, it stated: please understand there is still a charge if you chose the higher bandwidth option which is the second option on your welcome screen, even for HH members. But basic WIFI access is complimentary. While registered at any hotel within the Hilton Worldwide portfolio of brands, Gold HHonors Members will enjoy complimentary high-speed internet access. If two or more high speed offerings are available at a hotel, the Gold HHonors guest is provided access to a higher connection speed offering. This benefit is offered only for in-room access. |
I'll concur on the travel router. They can be quite handy. I've got one (ZuniConnect travel router) that can
1. bridge wireless to wireless (thus sharing a single wireless connection) and provide wireless to wired 2. Act as a wired to wireless router for those hotels with only wired service. The other benefit is being able to put the router (assuming a nearby plug) in a place in the room with the strongest wireless signal and bridge it to the rest of the room. I'm sure we've all been in rooms where the wireless signal sucked at the desk, but was tolerable at the door :mad: Another option is putting it in the window and picking up the free wifi from the hotel across the way :cool: This one also has two USB power ports (with one high power) to charge your toys. Overall a good router but it has a few quirks. |
Originally Posted by gof
(Post 18580600)
I'll concur on the travel router. They can be quite handy. I've got one (ZuniConnect travel router) that can
1. bridge wireless to wireless (thus sharing a single wireless connection) and provide wireless to wired 2. Act as a wired to wireless router for those hotels with only wired service. The other benefit is being able to put the router (assuming a nearby plug) in a place in the room with the strongest wireless signal and bridge it to the rest of the room. I'm sure we've all been in rooms where the wireless signal sucked at the desk, but was tolerable at the door :mad: Another option is putting it in the window and picking up the free wifi from the hotel across the way :cool: This one also has two USB power ports (with one high power) to charge your toys. Overall a good router but it has a few quirks. |
Originally Posted by travelinfoo
(Post 18573179)
Conrad Dublin, Trafalgar, London Green Park, and the LHR Hilton all charged for wireless internet for elites. I specifically asked at the front desk at each hotel. I got the same answer: yes, there is free internet but it is with the landline/wired only. If I wanted the wireless, I would be charged.
Did I use the wireless anyway and demand it to be take off despite being told I would be charged? No. Frankly, I wouldn't have had an argument. How can you argue if you were already given the included benefit but wanted (expected) a higher benefit? It's like demanding a full breakfast even though you are entitled to only a continental one. Again, the benefit is for free internet. It does NOT say they must give us wireless, only in-room free internet. If we are given the landline free, they are indeed fulfilling their part of the benefits. Services provided for an additional charge Parking charges: Self parking - £39.00, Qpark adjacent. In-Room Wireless Internet: £15.00, Complimentary for HHonors Gold & Diamond In-Room Wired Internet: £1.00, Complimentary for HHonors Gold & Diamond Public Wireless Internet: £15.00 That is a VERY big price difference between wired and wireless access. I am going to take just my IPAD after all and they try charging me for the wireless make sure I have the printed confirmation with me stating it is free. I am assuming public wifi is the lobby area. I am surprised they are charging that much for the access. Most hiltons I have stayed at provide wireless for free in the public areas. |
Originally Posted by AggieWxNole
(Post 18580480)
I do plan to ask about this at check-in, but this is the first time that I've seen a welcome email from a GM that explicitly denies the benefits that HHonors elites are due.
Ask at checkin to be sure. It's possible they will waive the fee for gold and diamonds but not for blue and silver members, and will say "of course there is no charge, you are a gold member and the terms state you get the higher speed for free". Or it could be they are just ignoring the Hilton policy.
Originally Posted by jamesteroh
(Post 18580770)
I just pulled up my Trafalgar reservation and you should not have been charged:
Services provided for an additional charge Parking charges: Self parking - £39.00, Qpark adjacent. In-Room Wireless Internet: £15.00, Complimentary for HHonors Gold & Diamond In-Room Wired Internet: £1.00, Complimentary for HHonors Gold & Diamond Public Wireless Internet: £15.00 |
Originally Posted by AggieWxNole
(Post 18580480)
I am staying at a DFW area Hilton tonight and received an email from the GM in advance of the stay.
In this email, it stated: This seems to explicitly contradict the following from the benefits page: I do plan to ask about this at check-in, but this is the first time that I've seen a welcome email from a GM that explicitly denies the benefits that HHonors elites are due. |
Originally Posted by jamesteroh
(Post 18580673)
I know this sounds like a dumb question, but do you need a computer with an actual wired ethernet card to set up the travel router in a hotel room? It sounds like it would work great for me in hotels with no wireless access or like the Hilton in London that only gives wired access but charges for wireless. I prefer to travel with my ipad, but if I have to have my netbook or other wired device to set it up, not worth the hassle.
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