Parmelia Hilton Perth {AUS}
#91
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Have been staying here for years, today we were informed that as of some time last year, the "full" breakfast in the restaurant no longer includes eggs to order, smoked salmon, or anything else that needs to be requested; new rule is if it isn't sitting out on the buffet, it's an extra charge. Also, the buffet no longer includes salad.
Edit to add: restaurant manager informed me that anything made to order is subject to an extra charge, but nt smoked salmon (staff were misinformed).
Edit to add: restaurant manager informed me that anything made to order is subject to an extra charge, but nt smoked salmon (staff were misinformed).
Last edited by anabolism; Feb 12, 2018 at 7:21 pm
#92
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
Have been staying here for years, today we were informed that as of some time last year, the "full" breakfast in the restaurant no longer includes eggs to order, smoked salmon, or anything else that needs to be requested; new rule is if it isn't sitting out on the buffet, it's an extra charge. Also, the buffet no longer includes salad.
... which was formerly included but now enhanced away along with cooked-to-order eggs, smoked salmon, grapefruit juice, linen napkins. The comfortable chairs are now replaced with ridiculous hard schoolroom chairs and the atmosphere in that cavernous echoing room is like a school hall
#93
Join Date: Feb 2003
Location: Brisbane (BNE), Australia, QF/VA Forums Meeting Organiser
Programs: VA Plat, QF Gold (97.4% LTG), QP Life, AA (66% LTG). HH Diamond. Amex Plat, Visa Plat
Posts: 6,519
Hmmm, that's different treatment but I suppose the way of the world at the moment. I'm staying here again on Sunday for 3 nights, so will be able to see and hear of the changes first hand. Thankfully, I drink tea so the "coffee tax" has never been a problem (plus being a Diamond)
#94
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,554
Have been staying here for years, today we were informed that as of some time last year, the "full" breakfast in the restaurant no longer includes eggs to order, smoked salmon, or anything else that needs to be requested; new rule is if it isn't sitting out on the buffet, it's an extra charge. Also, the buffet no longer includes salad.
That said, staff are still excellent and they take care of Diamonds and their regulars very well.
The upcoming DTs are owned by the same company, for whatever that is worth
#95
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Quick update: restaurant manager told me smoked salmon should not be subject to an extra charge, but anything made to order is. It seems the hotel reduced their breakfast prices to better compete with area restaurants, and needed to cut costs to make up for it.
#96
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,321
Here now. Upgraded to exec room. While I haven't seen a regular room, this appears to be a proper upgrade with a seriously huge bed, lots of space and a bigger bathroom than usual (2 sinks). Although not a suite, there is a sort of "living area" in front of the bed with two armchairs in front of the TV.
Tapas were bread with a hummus dip, fish and chips (fish was size of a fish finger and 4 chips), and sauteed chorizo. Happy to eat it for free but menu says it costs $20!!!
The breakfast price appears to be $29, so not sure that excuse makes sense, I'm sure you can get a good enough breakfast for less than $20 at any of the nearby cafes (there's one less than a minute away which appears to be $10 for the food).
Selection is not that extensive either but I was reasonably pleased.
Tapas were bread with a hummus dip, fish and chips (fish was size of a fish finger and 4 chips), and sauteed chorizo. Happy to eat it for free but menu says it costs $20!!!
Selection is not that extensive either but I was reasonably pleased.
#97
Join Date: Feb 2003
Location: Brisbane (BNE), Australia, QF/VA Forums Meeting Organiser
Programs: VA Plat, QF Gold (97.4% LTG), QP Life, AA (66% LTG). HH Diamond. Amex Plat, Visa Plat
Posts: 6,519
!, I'm here at the moment as well - leave tomorrow (Wed). As a Diamond, when I am checked in on the Hilton App, was pre-asssigned my favourite Suite (Queen). You're welcome to see what it like - vastly superior to the Exec Rooms and for me, preferable to the King Suite (waaaay too large for one person).
You up for a tapas and beer @ the bar tonight? I'll be there ~5.30pm with a Flyertalk tag in front of me - I'm off to dinner with some FF friends @ 7.30pm if you want to join us.
You up for a tapas and beer @ the bar tonight? I'll be there ~5.30pm with a Flyertalk tag in front of me - I'm off to dinner with some FF friends @ 7.30pm if you want to join us.
Last edited by QF WP; Feb 20, 2018 at 2:46 am
#98
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,321
!, I'm here at the moment as well - leave tomorrow (Wed). As a Diamond, when I am checked in on the Hilton App, was pre-asssigned my favourite Suite (Queen). You're welcome to see what it like - vastly superior to the Exec Rooms and for me, prefereable to the King Suite (waaaay too large for one person).
You up for a tapas and beer @ the bar tonight? I'll be there ~5.30pm with a Flyertalk tag in front of me - I'm off to dinner with some FF friends @ 7.30pm if you want to join us.
You up for a tapas and beer @ the bar tonight? I'll be there ~5.30pm with a Flyertalk tag in front of me - I'm off to dinner with some FF friends @ 7.30pm if you want to join us.
#99
Join Date: Feb 2003
Location: Brisbane (BNE), Australia, QF/VA Forums Meeting Organiser
Programs: VA Plat, QF Gold (97.4% LTG), QP Life, AA (66% LTG). HH Diamond. Amex Plat, Visa Plat
Posts: 6,519
That's a pity, I arrived on Sunday night and was down in the bar last night getting my Diamond benefit. Missed by that much...
#100
Join Date: Feb 2015
Location: SIN
Programs: SQ Krisflyer, Hilton Gold, Best Western Diamond, SPG Gold
Posts: 155
Yup, I saw that too. I didn't bother complaining about it but will make mention if I get a survey via email.
That said, staff are still excellent and they take care of Diamonds and their regulars very well.
The upcoming DTs are owned by the same company, for whatever that is worth
That said, staff are still excellent and they take care of Diamonds and their regulars very well.
The upcoming DTs are owned by the same company, for whatever that is worth
#101
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,844
The buffet used to be $38, so it has come down in price.
#102
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,554
#103
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,844
#104
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Sapphire, SIXT Diamond
Posts: 820
from the Hilton website, some of the rooms look pretty old ? and suite photos show a bathtub+shower combo which I dislike ... very much prefer just a standing shower.
thinking of booking this hotel as HH Diamond, any idea how many of the rooms have been refurbished ? (as seen in @CMK10's post from 2016?
thinking of booking this hotel as HH Diamond, any idea how many of the rooms have been refurbished ? (as seen in @CMK10's post from 2016?
#105
Join Date: Aug 2014
Location: Europe
Programs: BAEC Silver; AerClub Silver, Hilton Honors Diamond
Posts: 312
from the Hilton website, some of the rooms look pretty old ? and suite photos show a bathtub+shower combo which I dislike ... very much prefer just a standing shower.
thinking of booking this hotel as HH Diamond, any idea how many of the rooms have been refurbished ? (as seen in @CMK10's post from 2016?
thinking of booking this hotel as HH Diamond, any idea how many of the rooms have been refurbished ? (as seen in @CMK10's post from 2016?
Overall positive experience and good location.