Hilton Budapest (near Castle) {HUN}
Mar 26, 2017, 12:56 am
Alternatively, does this property offer good upsells at checkin?
as HHG, a few years ago, I was upgraded in all my stays except once, but very few times I am in Budapest in high season.
Regarding upsells, I remember seeing it at the other Hilton property in Budapest, Hilton City Budapest, but not sure in the one next to the Castle.
Mar 26, 2017, 3:33 pm
Alternatively, does this property offer good upsells at checkin?
Jun 13, 2017, 10:27 am
Tibor is still fabulous, still providing excellent service. He asked me to tell all of his Flyer Talk fans that he sends his greetings! He also asked that I share he plans to retire in two years, so if you want to see him (or meet him) now is the time!
Aug 9, 2017, 5:02 am
I have stayed in this hotel 14/15 times over the years and never before I had received a room with a view, only the classic ER.
Good luck!
Aug 12, 2017, 10:34 am
Overall, I think I prefer the location and service at the Boscolo, but this is an excellent property with stunning views and one of the better lounges in the entire Hilton system.
Overall I don't think I'd go back to Budapest in August. Tour buses everywhere and the natives don't seem very happy with their city's ever increasing popularity.
Dec 19, 2017, 3:31 am
Hilton Budapest
Hess A Ter 1-3 Budapest, Hungary HU H- 1014
Excellent property (2 Photos)
Hilton Budapest
I was in Budapest for the Christmas markets and a week-end city break. Due to the excellent feedback on this thread I choose the Hilton Budapest and pay partly with points to reduce the rates.
Check In
Check-in was efficient: I was upgraded from a Superior to an Executive Room, given a voucher for premium Wifi valid for the entire stay and given the key to my room. The staff was customer oriented, proposed to help me with my luggages and showed me the way to the elevators.
Note that the main elevators do not work currently and that the one at the far end of the hotel must be used.
Room
The room was well appointed, large enough and clean. The only problem I would mention is the lack of overhead lamps, which means it was rather dark. But there was a reading lamp by the chair so overall so not a problem for evening reading.
I was offered some chocolates as a welcome gift, plus the regular two bottles of water.
The bathroom had both a shower cubicle and a bathtub. The cubicle did not had a sliding door, just a fixed glass closing only 2/3. Thus water going out of the shower, not too much though.
Service
Service in the lounge and by the reception was excellent. I was quite impressed by the lounge, the happy hour was excellent for an hotel in Europe: charcuterie (different every day), hot dishes, canapes, cheeses. I did not check the alcohol selection so can not comment on this.
For those wanting news about Tibor, he was not working the days I was there.
I took breakfast in the restaurant. I had a quick look at the lounge offering and it is a reduced one compared to downstair. The breakfast was also excellent but service less so: my first morning nobody proposed me coffee. Also there are no omelette made to order station. I also found the restaurant to have a canteen like atmosphere. I think this is due to the bright lighting and the way the tables are arranged, in neat lines.
Surprisingly, there was no turn-down service.
Location
The hotel is superb, right in the middle of Castle Hill with historical monuments nearby. For those going from/to town, bus 16 to Deak Ferenc Ter is every few minutes, ticket is 350 HUF. From Deak Ferenc Ter bus 100 goes to the airport.
Walking to Chain Bridge takes 15 minutes, using the stairs going through the park south of the Castle.
There are plenty of restaurants around the hotel, a post office and a grocery store nearby.
Overall
The Hilton Budapest is an excellent property on all front. I would happily stay there again if I need to go back to Budapest and the area is convenient for me.
Feb 23, 2018, 3:57 pm
The location has its charms, but I prefer staying on the Pest side in a more central (and transit friendly) location.
Feb 24, 2018, 3:11 am
If you return, the official taxi vendor is in a well signed booth outside arrivals. We have used them many times over the years and rates are as advertised and we have always used a credit card in the taxi.
We are watching the renovation from our apartment; construction elevator, workers on the roof at times, and coverings over some of the windows. We have stayed at this property before and are waiting for the renovation to finish to enjoy another visit.
Thanks for the report!
Feb 24, 2018, 12:18 pm
Feb 25, 2018, 1:36 am
On my most recent stay, I had my wife and 8 month old with and asked before arrival if I could try one of the Loft rooms. Usually I get a Danube-facing room on the 3rd or 4th floor. I was happily surprised they were able to accommodate my request, largely because I am here often I suspect.
I've found the staff to be incredibly helpful, among the best at any Hilton. They are friendly and often one step ahead of what a might need. That's especially true in the lounge.
The dinner spread in the lounge is easily enough for a proper meal and quite high quality. My wife ate there all 4 nights last week while I had work meetings in the evening and she didn't complain, so that is saying something!
To my mind, the rooms are among the better-designed in any hotel I've stayed. I don't mean that in terms of interior design, but rather logical and functional design for travelers.
It's not a perfect hotel. Such a thing doesn't exist. It is a rare one though where I actually look forward to my stays thanks to the hospitable staff, great views, and nice rooms.
Feb 26, 2018, 10:18 am
The executive lounge is also one of the biggest and most beautiful I've ever seen and the evening spread can easily make a full meal. Breakfast downstairs is comprehensive, including Chinese options, waffles, etc. The location is amazing for a holiday trip!