Report your Diamond Suite Upgrade success here :)
Jun 8, 2017, 3:01 pm
#92
Join Date: Jan 2015
Location: Mid-MO
Programs: Hilton Honors, Southwest Rapid Rewards
Posts: 66
Doubletree Seattle Airport upgrade!
Booked 6 nights in a basic King on points.
At online check in, I didn't care for the room offered, and could not get the room map to work on my phone.
Received text from digital concierge the next day about mid-morning welcoming me and asking if any requests. I requested the Tower. Was told should be mo problem.
Upon arrival, as desk clerk is filling put breakfast vouchers, I commented that I had never been in a room that low in the hotel. She said there was construction on the other side and they didn't want it to bother me. So I asked if there was a suite available.
Yes, but it overlooks construction from 7am to 7pm.
We said we would like it anyway. BINGO!
Two room suite with round table for 4, sofa, chair, coffee table, additional TV, wet bar with refrigerator.
Giant bathroom with dual sink vanity.
Great stay for a conference!
At online check in, I didn't care for the room offered, and could not get the room map to work on my phone.
Received text from digital concierge the next day about mid-morning welcoming me and asking if any requests. I requested the Tower. Was told should be mo problem.
Upon arrival, as desk clerk is filling put breakfast vouchers, I commented that I had never been in a room that low in the hotel. She said there was construction on the other side and they didn't want it to bother me. So I asked if there was a suite available.
Yes, but it overlooks construction from 7am to 7pm.
We said we would like it anyway. BINGO!
Two room suite with round table for 4, sofa, chair, coffee table, additional TV, wet bar with refrigerator.
Giant bathroom with dual sink vanity.
Great stay for a conference!
Jun 10, 2017, 10:35 pm
#93
Join Date: Dec 2009
Programs: Hilton Diamond Hyatt Globalist
Posts: 1,180
Hilton Phoenix airport
Hilton Phoenix airport upgraded me on a 1 night Saturday stay from a basic king on el cheapo MVP rate to a jr suite. I booked the room at about 7pm and checked in at 9 and was given it without asking.
Last edited by sfgiants13; Jun 12, 2017 at 5:25 pm
Jun 11, 2017, 3:49 am
#96
Join Date: Mar 2016
Location: UK
Programs: SPG Platinum, Hilton Diamond, IHG Platinum
Posts: 172
Doubletree Manchester Piccadilly
On the last night of a three night stay, I was moved from a regular executive room (due to a problem with the fridge) to the duplex Auburn Suite on the 10th/11th floor.
I have stayed in a lot of hotel suites, but this is one of the most impressive - real wow-factor IMO. Such a shame I was on my own!
I have stayed in a lot of hotel suites, but this is one of the most impressive - real wow-factor IMO. Such a shame I was on my own!
Jun 11, 2017, 10:11 am
#97
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
Doubletree Springfield, MO
Upgraded to a Jr. Suite from a standard king on a 1-night points stay. No mention at checkin, discovered it was a suite when I opened the door to the room.
Frankly, upgrades do nothing for me. The only rooms I used were the bedroom and bathroom - the living room was just a extra room I had to walk through. Plus the whole suite smelled like cigarette smoke (and the hotel was full).
Upgraded to a Jr. Suite from a standard king on a 1-night points stay. No mention at checkin, discovered it was a suite when I opened the door to the room.
Frankly, upgrades do nothing for me. The only rooms I used were the bedroom and bathroom - the living room was just a extra room I had to walk through. Plus the whole suite smelled like cigarette smoke (and the hotel was full).
Jun 17, 2017, 11:39 am
#100
Join Date: Nov 2004
Location: PDX
Programs: AA LT PLT (3.6+ MM), UA 1K LT Gold, Hilton LT Diamond, Bonvoy Gold.
Posts: 1,662
Conrad St James, London. Booked premium room with points+cash and was upgraded to executive suite. Diamond (49 stays this so far in 2017 so already made Diamond by a mile for 2018).... I really think Hilton are looking at YTD spend when assigning upgrades...
Jun 17, 2017, 12:07 pm
#101
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,578
I really doubt this. How do you think the Conrad St. James would have benefitted on your points + cash stay from assigning you this suite based on your YTD spend and why would you single out your stays and not your Diamond renewal on spend?-Have you stayed there before and spent a load of money?
Jun 17, 2017, 4:24 pm
#104
Join Date: May 2005
Posts: 4,870
Jun 17, 2017, 4:45 pm
#105
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,117