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Report your Diamond Suite Upgrade success here :)

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Old Feb 19, 2022, 10:12 am
  #856  
 
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,320
Since the new notification program went into place, I just got my first upgrade.

Email came exactly 72 hours before check-in. Upgraded from a 1K river view to a 1K deluxe river view suite.
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Old Mar 2, 2022, 12:28 am
  #857  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,907
Conrad dubai

Hi

Upgraded from a corner room to a deluxe king suite here at conrad dubai for a 4 night stay.

Regards

Tbs
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Old Mar 15, 2022, 11:18 am
  #858  
 
Join Date: Oct 2016
Location: DTW
Programs: UR, MR, AA, DL, HH, IHG, Bonvoy
Posts: 39
I just got back to back upgrades making me think I need to keep my diamond status when it expires, LOL.

I was upgraded at the Diplomat Hollywood Beach to a corner suite (which rack rate is $5k). They tried like hell to keep me in that room but couldn't. So the 2nd night I was moved to a top floor oceanfront king.

2 weeks later I was upgraded to an oceanfront swim up at the all-inclusive Hilton in Playa Del Carmen. We'll be back there for sure!
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Old Mar 15, 2022, 11:58 am
  #859  
 
Join Date: Jun 2001
Location: West Michigan
Programs: DL, UA, AA, B6, BA (airline status-free leisure traveler), Hilton Diamond
Posts: 1,963
Got back from a deeply discounted seven night stay at the Hilton Hawaiian Village last week.

Booked a standard room, but was upgraded to Deluxe Ocean View in the Rainbow Tower.

Thanks HHV! Loved it!
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Old Mar 15, 2022, 12:46 pm
  #860  
 
Join Date: Jul 2021
Posts: 62
Two great successful suite upgrades over the past month. Both were also Hilton price match guarantee modified bookings, if that worsens chances of upgrade, doesn’t seem so.

the candler hotel Atlanta curio collection
booked standard king room, lowest rate. Upgraded to one bedroom city view suite.

roosevelt Hotel new orleans
again booked the cheapest king room. Upgraded to one bedroom suite on the 9th floor. 1.5 baths. From my understanding not all the one bedroom suites have the half bath.


both upgrades were automatic in the app 72 hours before check in
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Old Mar 15, 2022, 4:20 pm
  #861  
 
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Originally Posted by Cryptoprophet
Two great successful suite upgrades over the past month. Both were also Hilton price match guarantee modified bookings, if that worsens chances of upgrade, doesn’t seem so.
I have done numerous price matches with Hilton. That has never affected my chances of getting a suite. In fact, I have received a suite upgrade with each one
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Old Mar 20, 2022, 6:08 am
  #862  
 
Join Date: Dec 2009
Programs: United 1K, Frontier 100K, Hilton Diamond, IHG Diamond/ Ambassador/ Milestoner
Posts: 568
Booked 4 nights next week at the new Hilton Porto Gaia in Porto, Portugal. Booked basic King Guest Room and was upgraded three days before on the app to a King Duplex Suite.

I am liking this new upgrade before arrival thing. Sadly, I will have to watch my intake of port so as not to fall down the stairs in the suite.
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Old Mar 21, 2022, 8:12 am
  #863  
 
Join Date: Dec 2009
Programs: United 1K, Frontier 100K, Hilton Diamond, IHG Diamond/ Ambassador/ Milestoner
Posts: 568
Now I am hating this new upgrade before arrival thing. My two story suite in Porto upgrade just became a sad 'Deluxe King' upgrade on the app.

On the bright side, I can now drink too much port.
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Old Mar 21, 2022, 8:23 am
  #864  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,907
Hi

Yep this upgrade/ downgrade showing happened to me last year at the waldorf astora berlin
2 days upgraded from King deluxe To junior suite
Day before moved down to king deluxe with view.
Still a reasonable upgrade as I got a corner room on the top non tower suite floor. It is slightly annoying to see the room downgrade but I take the view that the room type is not guaranteed until check in.
my other upgrades including the dubai suite have stuck.

Regards

Tbs
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The _Banking_Scot is offline  
Old Mar 21, 2022, 4:21 pm
  #865  
 
Join Date: Sep 2000
Location: new york, ny
Posts: 1,373
Your upgrade vs a revenue customer. Guess who win?
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Old Mar 21, 2022, 4:23 pm
  #866  
 
Join Date: Sep 2000
Location: new york, ny
Posts: 1,373
What is the Hilton upgrade policy if your original booking is already a suite?
unfrequentflyer is offline  
Old Mar 21, 2022, 5:28 pm
  #867  
 
Join Date: Aug 2001
Location: SNA
Programs: Sixt Platinum, Avis Preferred Plus, Hertz President's Circle, Hilton Diamond
Posts: 3,557
Just stayed at five separate Hilton hotels in Mexico City over five days and wound up a little disappointed...

Hilton Santa Fe, Mexico City
- no ugprade

Umbral, Curio by Hilton
- booked King, got King suite (very nice!)

Hilton Reforma, Mexico City
- no ugprade

Hilton Doubletree, Santa Fe, Mexico City
- no ugprade

Hampton Suites, Centro Histórico, Mexico City
- booked 1 bedroom suite, no upgrade

I wasn't expecting an upgrade from the Hampton although others have reported it, but I was kind of expecting an upgrade from at least one Doubletree or Hilton, and did not get any. If I can book a better-rated five-star hotel than a Hilton in Mexico City for half the price, there is no real incentive for me to hold onto the Amex Aspire which got me the Diamond. I am currently in the process of cancelling it.

People have their own reasons for attaining the Diamond status, it could be the points, it could be the free breakfast, I did not care about any of that. It was the upgrades I wanted. Heck, I'd be happy to trade in $250 airline credit and $200 hotel credit for guaranteed upgrades.
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Old Mar 24, 2022, 1:19 am
  #868  
 
Join Date: Aug 2007
Location: Glasgow
Programs: BA Silver, KLM, HILTON HONOURS
Posts: 184
We got upgraded to a deluxe suite at Conrad Dubai last weekend
mac123 is offline  
Old Mar 24, 2022, 5:09 pm
  #869  
 
Join Date: Apr 2012
Posts: 61
2 weeks ago - Curio Maldives, 5 nights booked with points to basic King Sky Room, got upgraded to King Beach Villa
mid december - Hilton Prague, 3 nights cash, basic King room upgraded all the way up to King Exec Suite (but I'm quite regular there, 12 nights there in 2021)
beardie is offline  
Old Mar 25, 2022, 11:48 am
  #870  
 
Join Date: Dec 2009
Programs: Hilton Diamond Hyatt Globalist
Posts: 1,180
Originally Posted by Wiggums
Just stayed at five separate Hilton hotels in Mexico City over five days and wound up a little disappointed...

Hilton Santa Fe, Mexico City
- no ugprade

Umbral, Curio by Hilton
- booked King, got King suite (very nice!)

Hilton Reforma, Mexico City
- no ugprade

Hilton Doubletree, Santa Fe, Mexico City
- no ugprade

Hampton Suites, Centro Histórico, Mexico City
- booked 1 bedroom suite, no upgrade

I wasn't expecting an upgrade from the Hampton although others have reported it, but I was kind of expecting an upgrade from at least one Doubletree or Hilton, and did not get any. If I can book a better-rated five-star hotel than a Hilton in Mexico City for half the price, there is no real incentive for me to hold onto the Amex Aspire which got me the Diamond. I am currently in the process of cancelling it.

People have their own reasons for attaining the Diamond status, it could be the points, it could be the free breakfast, I did not care about any of that. It was the upgrades I wanted. Heck, I'd be happy to trade in $250 airline credit and $200 hotel credit for guaranteed upgrades.
Really surprised about the Reforma. I've stayed several times and always got a jr suite. It was during the slower covid times but still I've heard good things about upgrades there. One of the few places I actually get suite upgrades.
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