Hilton Honors My Way™
Dec 16, 2005, 6:40 pm
#61
Join Date: Feb 2005
Location: Silver Spring, MD
Programs: No longer traveling :-( HH Gold; AA Gold (1MM)- thx to FlyerTalk :-)
Posts: 221
Just want to be clear before making my changes. I'm Diamond, so I expect a breakfast when I stay. The Hilton and Doubletree options say: Upgrade to Executive Floor (if available), OR Executive Floor Lounge access (if the hotel has a Lounge), OR complimentary continental breakfast for the member and one guest each day of the stay. If the rate already includes breakfast, a special food and beverage amenity will be presented.
If I choose the 1,000 HHonors points instead, will I still get breakfast for myself as I have always received as a Diamond? Is the real benefit breakfast for a companion OR (love the or in caps) the "possibility" of an upgrade? I travel by myself, so the upgrade is not that useful. Breakfast, though, usually is.
Thanks
If I choose the 1,000 HHonors points instead, will I still get breakfast for myself as I have always received as a Diamond? Is the real benefit breakfast for a companion OR (love the or in caps) the "possibility" of an upgrade? I travel by myself, so the upgrade is not that useful. Breakfast, though, usually is.
Thanks
Dec 16, 2005, 6:48 pm
#62
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
Originally Posted by TrojanHorse
I like the program but still I'm a bit annoyed that the ES charges for HS Internet.. that should not happen.. its not a full service Hilton.. 
however the overall way they are doing this is for the better ^
however the overall way they are doing this is for the better ^
Dec 16, 2005, 8:57 pm
#63
FlyerTalk Evangelist
Join Date: May 2001
Location: Washington, DC
Programs: DL Diamond, B6 Mosaic, AS MPV Gold, UA Gold MM, Marriott Plat, SPG Plat, Nat'l Exec Elite
Posts: 16,679
Originally Posted by jel1
Just want to be clear before making my changes. I'm Diamond, so I expect a breakfast when I stay. The Hilton and Doubletree options say: Upgrade to Executive Floor (if available), OR Executive Floor Lounge access (if the hotel has a Lounge), OR complimentary continental breakfast for the member and one guest each day of the stay. If the rate already includes breakfast, a special food and beverage amenity will be presented.
If I choose the 1,000 HHonors points instead, will I still get breakfast for myself as I have always received as a Diamond? Is the real benefit breakfast for a companion OR (love the or in caps) the "possibility" of an upgrade? I travel by myself, so the upgrade is not that useful. Breakfast, though, usually is.
Thanks
If I choose the 1,000 HHonors points instead, will I still get breakfast for myself as I have always received as a Diamond? Is the real benefit breakfast for a companion OR (love the or in caps) the "possibility" of an upgrade? I travel by myself, so the upgrade is not that useful. Breakfast, though, usually is.
Thanks
In my experience I go for the bonus points with brands like Hampton, Homewood, and Embassy where there really is no upgrade benefit and breakfast is always included anyway. And what I generally find is I still get the snack anyway, plus the bonus points. Apparently the hotels aren't really looking at the My Way preferences that closely, or don't really understand the program. But I'm not complaining! At least the bonus points are consistent (water and snacks aren't always, especially at some small town Hamptons), and the points are of greater value to me than a bottle of water and package of cookies or crackers I could get out the vending machine anyway.
Dec 16, 2005, 9:53 pm
#64
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Originally Posted by ssullivan
...But I'm not complaining! At least the bonus points are consistent (water and snacks aren't always, especially at some small town Hamptons), and the points are of greater value to me than a bottle of water and package of cookies or crackers I could get out the vending machine anyway.
Pick Three
Sweet Tooth (2 candy bars)
Two Bottles of Water
Two Regular Colas
Two Diet Colas
Two Regular Lemon-Lime Sodas
Two Pieces Fruit
Salty Snack (popcorn, pretzels, etc)
Sweet Tooth (2 candy bars)
Two Bottles of Water
Two Regular Colas
Two Diet Colas
Two Regular Lemon-Lime Sodas
Two Pieces Fruit
Salty Snack (popcorn, pretzels, etc)
At Hamptons and Homewood, for Golds the VIP choice is between water and snack/cookies or 250 points.
And in spite of my comments above, I went in and selected the points rather than the snacks at Embassy, Hampton, and Homewood.
Just to clarify what the choices are for all the various chains, here is the complete Gold VIP list (Diamonds generally get higher benefit levels):
VIP Hotel Benefit Preferences
Please select your VIP hotel benefit preferences below.
You may choose between any of the options as indicated below. You have up to two hours prior to check-in to make your VIP benefit selection for your stay. Please note that VIP hotel benefit preferences are only available for HHonors Gold and Diamond VIP members staying at participating hotels.
Hilton®
Upgrade to Executive Floor (if available), OR Executive Floor Lounge access (if the hotel has a Lounge), OR complimentary continental breakfast for the member and one guest each day of the stay. If the rate already includes breakfast, a special food and beverage amenity will be presented.
OR
1,000 HHonors bonus points
Doubletree®
Upgrade to Executive Floor (if available), OR Executive Floor Lounge access (if the hotel has a Lounge), OR complimentary continental breakfast for the member and one guest each day of the stay. If the rate already includes breakfast, a special food and beverage amenity will be presented.
OR
1,000 HHonors bonus points
Embassy Suites Hotels®
Pick One
Gold VIP 500 HHonors Point Bonus
High Speed Internet Access
OR
Pick Two
Sweet Tooth (2 candy bars)
Two Bottles of Water
Two Regular Colas
Two Diet Colas
Two Regular Lemon-Lime Sodas
Two Pieces Fruit
Salty Snack (popcorn, pretzels, etc)
Hampton Inn®, Hampton Inn & Suites®
One bottle of water and one snack item
OR
250 HHonors bonus points
Hilton Garden Inn®
Complimentary continental breakfast for you and one guest each day of the stay and upgraded room accommodations if available. If upgrade is not available guest will receive 1 Pavilion Pantry Coupon valued at $5.00.
OR
750 HHonors bonus points
Homewood Suites by Hilton®
Two bottles of water per stay and Pepperidge Farm cookies
OR
250 HHonors bonus points
Please select your VIP hotel benefit preferences below.
You may choose between any of the options as indicated below. You have up to two hours prior to check-in to make your VIP benefit selection for your stay. Please note that VIP hotel benefit preferences are only available for HHonors Gold and Diamond VIP members staying at participating hotels.
Hilton®
Upgrade to Executive Floor (if available), OR Executive Floor Lounge access (if the hotel has a Lounge), OR complimentary continental breakfast for the member and one guest each day of the stay. If the rate already includes breakfast, a special food and beverage amenity will be presented.
OR
1,000 HHonors bonus points
Doubletree®
Upgrade to Executive Floor (if available), OR Executive Floor Lounge access (if the hotel has a Lounge), OR complimentary continental breakfast for the member and one guest each day of the stay. If the rate already includes breakfast, a special food and beverage amenity will be presented.
OR
1,000 HHonors bonus points
Embassy Suites Hotels®
Pick One
Gold VIP 500 HHonors Point Bonus
High Speed Internet Access
OR
Pick Two
Sweet Tooth (2 candy bars)
Two Bottles of Water
Two Regular Colas
Two Diet Colas
Two Regular Lemon-Lime Sodas
Two Pieces Fruit
Salty Snack (popcorn, pretzels, etc)
Hampton Inn®, Hampton Inn & Suites®
One bottle of water and one snack item
OR
250 HHonors bonus points
Hilton Garden Inn®
Complimentary continental breakfast for you and one guest each day of the stay and upgraded room accommodations if available. If upgrade is not available guest will receive 1 Pavilion Pantry Coupon valued at $5.00.
OR
750 HHonors bonus points
Homewood Suites by Hilton®
Two bottles of water per stay and Pepperidge Farm cookies
OR
250 HHonors bonus points
Last edited by KathyWdrf; Dec 17, 2005 at 1:31 am
Dec 17, 2005, 1:17 am
#66
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,089
The ES-Dulles and ES-SFO did not know about the change. I got the standard Milano Cookies and water at both properties as a Diamond with stays in the last week.
Dec 17, 2005, 1:30 am
#67
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Originally Posted by Markie
The ES-Dulles and ES-SFO did not know about the change. I got the standard Milano Cookies and water at both properties as a Diamond with stays in the last week.
The VIP Hotel Benefits Program
Now Available at More Than 2,200 Hilton Family Hotels!
Now Available at More Than 2,200 Hilton Family Hotels!
Dec 17, 2005, 6:18 am
#68
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
Originally Posted by KathyWdrf
Note the phrase "at participating hotels." But when you click on that link, instead of bringing up a list of participating hotels, it brings up a page that says
So I guess they're ALL supposed to be participating now.
So I guess they're ALL supposed to be participating now.
Dec 17, 2005, 11:37 am
#69
FlyerTalk Evangelist
Join Date: May 2001
Location: Washington, DC
Programs: DL Diamond, B6 Mosaic, AS MPV Gold, UA Gold MM, Marriott Plat, SPG Plat, Nat'l Exec Elite
Posts: 16,679
Originally Posted by KathyWdrf
I dunno. HHonors points are (in my estimation at least) worth roughly .7 cent each ($0.07). So the 500 point Gold amenity = $3.50. But the "pick three" from the following list could, possibly, be worth more, especially at ripoff vending machine prices! (Of course, I realize this list is for Embassy Suites. At other hotel brands, different story. @:-) )
Dec 18, 2005, 3:01 am
#70
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Originally Posted by ssullivan
Yeah, but I can expense that ripoff $2.25 bottle of water from the vending machine. And I realize the monetary value of the extra points is not much, but every little bit counts in my opinion, especially since I typically use my HHonors points for big splurges -- multi-night stays at very high end properties in expensive destinations. And those extra points do add up. With the number of paid stays I've had this year the extra MyWay points total up to about 10,000 points a year. That is worth something.
I still prefer breakfast etc. rather than points, though, for those chains that offer that. But I can see how someone on an expense account might choose differently!
Dec 20, 2005, 7:41 am
#71
Join Date: Sep 2004
Location: IAD
Programs: United 0, HH Gold
Posts: 2,827
follow-up
So just to follow up, I requested the free Internet at the DC Embassy Suites, but was told it wasn't in effect yet. I e-mailed the Diamond Desk and got this response:
So, once again, the Diamond Desk comes through. By the way, how cool would it be to be a "Diamond Special Agent"?? 
Hello Mr. Uniter:
This program went in to effect as of December 6, 2005. I have alerted Guest Assistance so they can contact the hotel with this information. In the
meantime, I have added the 1000 points to your HHonors account. I do apologize for the confusion and appreciate your patience as we get this straightened out.
Best regards,
XXX XXXX
Diamond Special Agent
Hilton HHonors Worldwide
1-877-444-9847
This program went in to effect as of December 6, 2005. I have alerted Guest Assistance so they can contact the hotel with this information. In the
meantime, I have added the 1000 points to your HHonors account. I do apologize for the confusion and appreciate your patience as we get this straightened out.
Best regards,
XXX XXXX
Diamond Special Agent
Hilton HHonors Worldwide
1-877-444-9847
Dec 30, 2005, 3:22 pm
#73
Join Date: Sep 2004
Location: IAD
Programs: United 0, HH Gold
Posts: 2,827
Yet another follow up E-Mail from Hilton. Wow... I think they're really doing a great job with CS:
Dear Mr. Uniter,
Your effort and time in sharing your comments surrounding your experiences with Hilton Hotels is most appreciated and something we take very seriously. Please accept my sincere apologies for any aggravation or inconvenience you may have experienced during your visits.
We are constantly monitoring the performance of all hotels in the Hilton Family of Brands against high service and quality standards. In our mission to be the first choice of the world’s travelers, it is the feedback from our guests that enable us to continually improve and exceed those standards. You can be confident that we will follow-up on the points you have outlined to ensure staff awareness and additional staff training where needed.
Hilton Hotels values your patronage – we want you as our guest! Again, we extend our apologies, and hope you will allow us the opportunity to serve you again in the near future.
Sincerely,
XXX XXXX
Guest Assistance Specialist
Your effort and time in sharing your comments surrounding your experiences with Hilton Hotels is most appreciated and something we take very seriously. Please accept my sincere apologies for any aggravation or inconvenience you may have experienced during your visits.
We are constantly monitoring the performance of all hotels in the Hilton Family of Brands against high service and quality standards. In our mission to be the first choice of the world’s travelers, it is the feedback from our guests that enable us to continually improve and exceed those standards. You can be confident that we will follow-up on the points you have outlined to ensure staff awareness and additional staff training where needed.
Hilton Hotels values your patronage – we want you as our guest! Again, we extend our apologies, and hope you will allow us the opportunity to serve you again in the near future.
Sincerely,
XXX XXXX
Guest Assistance Specialist
Jan 12, 2006, 10:22 pm
#74
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
January My Way Account Summary email
I almost fell off my chair today when I received my January My Way Account Summary email and it said:
As of December 22, 2005, your Hilton HHonors account balance is 4,681,324 points.
I clicked the provided link to the Hhonors site to see if it said the same, but alas it showed my true balance. For a moment there, I had visions of a
*suite* 2006...
As of December 22, 2005, your Hilton HHonors account balance is 4,681,324 points.
I clicked the provided link to the Hhonors site to see if it said the same, but alas it showed my true balance. For a moment there, I had visions of a
*suite* 2006...
Jan 13, 2006, 12:16 am
#75
Join Date: Jun 2000
Location: YYZ
Programs: AC, AA, UA, BA, Hilton
Posts: 2,907
Me Too!!!!
Pat,
I didn't quite fall off my chair tonight, but I had a large laugh, and called my wife over, to read the email from HHonors, so as to confirm that I wasn't hallucinating. They were much more generous with your point balance, as mine only showed 1,984,058 HHonors points in my account. I had visions of trips all over, transferring points to my FF account, flying J class, staying at exclusive hotels in far away places (New Zealand here we come, my dream vacation).
Of course, the point total was a bit
higher then my actual total, so I went to my HHonors account to see if anything had changed, and it showed the correct, real, actual, point totals. There went my grandious plans. But wow, what a quick letdown!!!
No, I didn't plan on using the ridiculous increase in my point totals, as I'm sure Hilton will quickly correct the errors. But you're correct, in that it made my heart skip a beat or two. And you beat me here to post about the error.
Has anyone else received the "slightly" inflated point total in their current HHonors My Way email???
bj-21.
I didn't quite fall off my chair tonight, but I had a large laugh, and called my wife over, to read the email from HHonors, so as to confirm that I wasn't hallucinating. They were much more generous with your point balance, as mine only showed 1,984,058 HHonors points in my account.
I had visions of trips all over, transferring points to my FF account, flying J class, staying at exclusive hotels in far away places (New Zealand here we come, my dream vacation). Of course, the point total was a bit
higher then my actual total, so I went to my HHonors account to see if anything had changed, and it showed the correct, real, actual, point totals. There went my grandious plans. But wow, what a quick letdown!!!No, I didn't plan on using the ridiculous increase in my point totals, as I'm sure Hilton will quickly correct the errors. But you're correct, in that it made my heart skip a beat or two. And you beat me here to post about the error.
Has anyone else received the "slightly" inflated point total in their current HHonors My Way email???
bj-21.