Rumor - Diamonds to get all on-property benefits
Jan 27, 2012, 8:01 am
#361
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Yes from http://hhonors1.hilton.com/en_US/hh/about/diamond.do it still says "choose from" for HGI and quite a few others. It's Hilton, Conrad, Doubletree, HGV that now offer all. Waldorf Astoria still has some elements where you have to pick although quite a few other bits are all provided.
Jan 27, 2012, 10:12 am
#362
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
HGI's have never provided upgrades as part of your myway (although I have had a couple properties I stay at a lot give me a corner room, etc) and it's still a choice of the breakfast or points at HGI, not both. The change only applies to a couple of the upper level brands.
I wonder if they are going enhance HGI benefits as well though if the desk clerk told you that at check in? Be nice if they did since I stay at HGI's a lot.
I wonder if they are going enhance HGI benefits as well though if the desk clerk told you that at check in? Be nice if they did since I stay at HGI's a lot.
So they have multiple options for enhanding, including bring back the pantry credit. (I wonder if the pantry credit was taken away because it was phrased in US$ and HGI started expanding overseas?)
Jan 27, 2012, 10:55 am
#363
Join Date: Aug 2006
Location: Riga, Latvia, EU
Programs: SK Lifetime EB*G, HHonors Diamond, BalticMiles VIP, Turkish Airlines Miles@Smiles, Club Carlson
Posts: 321
This is very nice place because inside the same Squaire complex, one level below HGI and Hilton, is big "Your Place" ("Ihr Platz") shop. There you can find practically anything that a traveler might need and even more for _real_ prices, not typically overblown hotel pantry prices. And it is open 7am to 11pm _every_ day, including Sat-Sun! I am here in Frankfurt to meet some people and, at the same time, for a small experimental weekend mattress run FRA HGI-Hilton-HGI
Sofar it seems like almost ideal way of getting 3 stays (usually MUCH harder in Europe than in US).
Jan 27, 2012, 11:59 am
#365
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Unless they've fixed it, the 750 HGI points don't post with the stay.
I followed up on that twice - first time, the Diamond Desk fellow said "I cannot do anything except 'open a case'." They never posted. The second time, the Diamond Desk woman said, "Okay, I'll add them right now!"
I followed up on that twice - first time, the Diamond Desk fellow said "I cannot do anything except 'open a case'." They never posted. The second time, the Diamond Desk woman said, "Okay, I'll add them right now!"
Jan 27, 2012, 12:15 pm
#366
Join Date: Aug 2006
Location: Riga, Latvia, EU
Programs: SK Lifetime EB*G, HHonors Diamond, BalticMiles VIP, Turkish Airlines Miles@Smiles, Club Carlson
Posts: 321
Jan 27, 2012, 1:15 pm
#367
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,394
I agree breakfast is a much better choice. But I use an HGI by DTW for early morning flights, and in those cases I am better off with the small number of pontis since I usually have to leave the hotel before breakfast is available and I will be fed on the plane anyway if I am upgraded and if not I can grab a bagel and oatmeal at the airport for free anyway.
Jan 27, 2012, 5:33 pm
#368
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
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+1, so hence I abhor this high floor, room with view, corner room BS.
Jan 27, 2012, 6:27 pm
#370
Join Date: Sep 2010
Programs: HHonors Diamond; My Mom's Favorite Kid
Posts: 3,929
Jan 28, 2012, 2:27 am
#372
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,147
Stayed at the Hilton Cincinnati Airport Monday night, and the bonus points showed up a few days later :
DIAMOND MYWAY BONUS - Hilton Cincinnati Airport 1,000
Asked about an upgrade at check-in and they said they had none, even though they were still selling better rooms online.
DIAMOND MYWAY BONUS - Hilton Cincinnati Airport 1,000
Asked about an upgrade at check-in and they said they had none, even though they were still selling better rooms online.
Jan 28, 2012, 12:21 pm
#374
Join Date: Aug 2006
Location: Riga, Latvia, EU
Programs: SK Lifetime EB*G, HHonors Diamond, BalticMiles VIP, Turkish Airlines Miles@Smiles, Club Carlson
Posts: 321
When you stay at a Hampton the focus isn't on an upgrade to the concierge level or a free cocktail with dinner. The focus is on our Hamptonality. We're not trying to ply you with freebies, we're trying to ply with you recognition and general awesomeness.
Does that make sense?
Does that make sense?
"The focus is on our Hamptonality" - that's IMHO totally wrong. You receive your money from hotel guests, and therefore your focus ought to be on hotel guests (who don't care about Hamptonality as such). Certainly hotel guests know which category hotels belong to - full service, functional service, limited service etc. But what they really care about is what return they will get from each USD or EUR spent. The chain name is of second importance or no importance at all. Loyality programs can influence guest's decisions but only between approximately comparable services.
