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DoubleTree by Hilton Hotel Dallas - Campbell Center {US-TX}

DoubleTree by Hilton Hotel Dallas - Campbell Center {US-TX}

Old Jan 6, 03, 7:11 pm
  #1  
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Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Ambassador
Posts: 2,690
Arrow DoubleTree by Hilton Hotel Dallas - Campbell Center {US-TX}

Any good perks for a Gold HH at this property?
TWA Guy is offline  
Old Sep 13, 07, 5:46 am
  #2  
 
Join Date: Apr 2000
Posts: 739
DT Campbell Center (Dallas)

This property is being renovated. The lobby, bar and restaurant are
nice. The rooms are nice - the workout room and rooftop patio area
are not (yet) finished. WiFi was problem-free. Most properties
comp a couple of bottles of water in the room - not this property.

Front desk staff is competent & pleasant.

They do need to consider opening a restaurant - they
already have the space & kitchen, but the staff is so
utterly and completely incompetent ... it's as if they
have never worked in a restaurant, or even been to a
sit-down restaurant, ever. Pleasant enough, but
completely clueless, uncommunicative with zero ability
to anticipate.

- Had to ask for *everything*. Everything includes silverware,
napkins, water. Can we order?

- Three of us dined together. None (that's zero) of
our orders were correct when delivered from the
kitchen. They could/would only correct 2:3 orders,
saying that the side dish listed for one of the entrees
was simply unavailable. Okay - but my dinner companion
*really* did want that particular side-dish. Why not
ask the guest about a substitution rather than disappoint?

- Slow. Slow, does not begin to describe the speed
of the service. The time between the plates being
cleared and dessert being served was 20 minutes.
Twenty minutes to cut two slices of pie? May I have a
fork please? Uh umm, you forgot the coffee. (It never
did arrive.)

- They delivered the wrong check to our table - twice.

- We & the waiter had agreed that we'd get a single check
and that he'd split the total across three credit cards. I
never expected it to be split randomly ... and the sum of
the splits was a few bucks less than the total on the
original check.
dranz is offline  
Old Sep 25, 07, 9:48 am
  #3  
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Join Date: Oct 2003
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Posts: 10,869
Any recent visits/trip reports on this property?
KENNECTED is offline  
Old Sep 25, 07, 5:48 pm
  #4  
 
Join Date: Jan 2004
Location: Scottsdale, AZ
Programs: AA EXP, SPG Plat
Posts: 1,456
I stayed there last December. It is pretty nice for a DT. There is a DART station right behind the hotel. Plenty of good restaurants on Greenville ave, and a 24 hour fitness about 1/2 mile north on 75 at Royal.

Rooms were nice, as Diamond I got an upgrade (I think) to a corner room which had wrap around windows which were pretty cool.
omegadeal is offline  
Old Apr 16, 15, 8:48 pm
  #5  
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Location: Danville, CA, USA;
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Anything more recent than 2007??
Boraxo is offline  
Old Jul 23, 17, 6:50 am
  #6  
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Posts: 4,989
Great views

DoubleTree by Hilton Hotel Dallas - Campbell Centre

8250 N Central Expy Dallas, TX US 75206

Great views (1 Photo)

DoubleTree by Hilton Hotel Dallas - Campbell Centre

Check In

Check in was swift. The staff member was friendly.

Room

Our room was on the 12th floor and the views were stunning. The room was very large and the bed comfortable. The bathroom was pretty big as well.

Location

Good location, plenty of parking either in the garage or outside.

Overall

IMG_5608.JPGe staf

Great views

Would you like to write a review on the DoubleTree by Hilton Hotel Dallas - Campbell Centre?

No, thank you.
Yes
florens is offline  
Old Jul 2, 19, 12:37 am
  #7  
 
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL Gold Medallion, AA, UA, BA, Hhonors Gold
Posts: 1,538
I just stayed here and I thought it was great. Rooms seemed recently renovated and were very nice--upgraded to a corner room. Internet was adequate, although not fast. Staff was super nice. Gold breakfast was a full hot buffet, served with a smile. Free and abundant parking. Contrary to the report above, there is NOT a DART station behind the hotel. Instead, it sits squarely between two rail stations, but not walking distance to either. FYI--if you have a DND on the door when the housekeepers happen to come by, be forewarned: they WON'T come back. You have to get the desk to call them. (I actually spoke to the desk clerks about this--they said it was the hotel's policy, which I find a bit strange. I just told the clerk each day as I went out the door to have housekeeping clean my room.)

I would gladly stay here again, particularly given the low Price Match Guarantee rate I got.
hotturnip is offline  
Old Jul 2, 19, 7:03 am
  #8  
 
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,181
Actually, having stayed there several times, the Park Lane station is in walking distance. If you're hauling bags, ok - maybe not so much (but not impossible). If light on luggage, definitely doable. Glad to hear the rooms have been renovated. It was needed.
Abidjan is offline  
Old Jul 2, 19, 9:25 pm
  #9  
 
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL Gold Medallion, AA, UA, BA, Hhonors Gold
Posts: 1,538
Well, technically--but a 21 minute walk (according to Google)? Along streets not intended for pedestrians? Did you actually do this?
hotturnip is offline  

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