Hilton Zurich Airport {CHE}
Jul 31, 2008, 3:30 pm
#136
Join Date: Apr 2007
Location: TSA security line
Programs: UA-PE, PC-Plat, Hz-5*, HH-Silver
Posts: 16
thanks goldcircle,
I would have lived with it if all Swiss hotels has similar policy. I have stayed in a lot of US hotels and they never seemed to care.
It's our problem to have a 2 adults + 1 infant sleeping on a king/queen bed, not hotels. Security reasons can't be that different for 2 adults vs 2.09 adults!
I would have lived with it if all Swiss hotels has similar policy. I have stayed in a lot of US hotels and they never seemed to care.
It's our problem to have a 2 adults + 1 infant sleeping on a king/queen bed, not hotels. Security reasons can't be that different for 2 adults vs 2.09 adults!
Jul 31, 2008, 3:33 pm
#137
Join Date: Apr 2005
Location: SDQ/MIA
Programs: AA PLT, B6 Mosaic, Marriott Platinum, FPC/Accor Platinum, HHonors Diamond
Posts: 1,062
Even if it were not an infant but, say, a 10 year old. Nobody...not even the Swiss, will spring for two rooms for 2 adults and 1 kid. That's just nuts.
Jul 31, 2008, 4:19 pm
#138
Join Date: Jun 2005
Programs: Delta, Air France
Posts: 182
We went to Meribel, France on a ski vacation when my daughter was 2. Several hotels would only book the reservation if she was demi-pension. Needless to say, we stayed in the hotel that insisted that she stay and eat for free.
Jul 31, 2008, 4:44 pm
#139
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
What happens if you go online and choose "1 child" with "2 adults" is what you want to put in the room.... an infant is a CHILD..... 
Jul 31, 2008, 5:25 pm
#140
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
I would just book a room for 2 adults and then sort it out at checkin. The staff at the ZRH Hilton are quite nice actually. They will find a baby bed for your room !
Jul 31, 2008, 9:34 pm
#142
Join Date: May 2005
Programs: UA
Posts: 1,775
I got the same line when I tried to book an award stay there with our 2 year old. Ended up going to a different hotel closer to the city center so I don't know what would have happened if we just show up.
I had a similar issue in Munich at a Holiday Inn, the US reservation would not book it but when calling the hotel direct they said not a problem and added a note to the reservation.
Please let me know what the final outcome is since we probably will go back to the Zurich Hilton
I had a similar issue in Munich at a Holiday Inn, the US reservation would not book it but when calling the hotel direct they said not a problem and added a note to the reservation.
Please let me know what the final outcome is since we probably will go back to the Zurich Hilton
Jul 31, 2008, 10:43 pm
#143
Join Date: Apr 2007
Location: TSA security line
Programs: UA-PE, PC-Plat, Hz-5*, HH-Silver
Posts: 16
OK thanks,
We will be there in Nov, and then move on to the Alps. I chose C. Plz for the day we get into Zrh and Hilton for the day before we leave. I will leave the reservation as is and drop a line to Hilton Zrh. (and post my experience when I get back). Does any one know if we can leave our bags behind at the hotel for 3 days (even for nominal fee)?
We will be there in Nov, and then move on to the Alps. I chose C. Plz for the day we get into Zrh and Hilton for the day before we leave. I will leave the reservation as is and drop a line to Hilton Zrh. (and post my experience when I get back). Does any one know if we can leave our bags behind at the hotel for 3 days (even for nominal fee)?
Aug 1, 2008, 12:28 am
#144
Join Date: May 2008
Programs: PC Platinum, HH Diamond, Starwood Gold, Delta Gold, Avis First, Hertz Gold Plus, Glee Club, Yearbook
Posts: 226
I realized that there was no option for infants (just adults/children)
So I included 2 adults + 0 children, thinking that I will just call in
and add my son.
Well, I am told due to some evac stds. I would need 2 ROOMS..Bull it
(ie one adult in one room and one adult+ 1 infant in other).
Well, since they want to consider our 10m son as an adult, how about
we carry a baby monitor and get him his own room
thanks,
So I included 2 adults + 0 children, thinking that I will just call in
and add my son.
Well, I am told due to some evac stds. I would need 2 ROOMS..Bull it
(ie one adult in one room and one adult+ 1 infant in other).
Well, since they want to consider our 10m son as an adult, how about
we carry a baby monitor and get him his own room
thanks,
Also, when you say you were "told," was this calling the hotel or e-mail from HiltonHHonors. I'm just curious who told you what.
Aug 1, 2008, 8:29 am
#146
Join Date: Mar 2004
Location: Orem, UT, USA
Programs: DL PM, HHonors Diamond, Hyatt Platinum, Marriott Gold, SPG Gold
Posts: 413
I don't have an experience with the Swiss Hiltons, but I would recommend doing what others have suggested and either calling the ZRH Hilton directly or showing up with your infant. There is only 1 Hilton I've come across in Europe that lets you book a room for 2 adults + any children (Hilton Vienna Plaza). When I book, I book for 2 adults then show up with my kids (1 toddler, 1 infant). They've never had a problem putting them in my room without any questions.
Aug 1, 2008, 8:54 am
#147
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
I think the OP failed to make himself clear because fire regulations will certainly permit children in the parents' room.
Aug 1, 2008, 8:24 pm
#148
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
As I recall, this issue has been discussed several times previously on this Forum (and others.) The HHonors / Hilton US booking folks will quote some rubbish to you and not deviate from "the book," but the people who are actually running the hotels know better - they are not going to separate a couple with a 10 month old infant!
Book it - and when you show up request a crib.
Book it - and when you show up request a crib.
Aug 2, 2008, 8:07 am
#149
Join Date: Feb 2001
Programs: UA 1k, AA Plt, MR Lifetime Plat & Amb
Posts: 1,829
I've taken to booking the room just for me only on the res. Then when I show up with my wife and son I sort it out. The reason I do this is it seems I get a better UG if it's just me on the res. Then I can say my son will sleep on the pull out bed or what not.
Sometimes there will be a charge for my son but not always.
Sometimes there will be a charge for my son but not always.
Oct 18, 2008, 9:22 am
#150
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,961
It seems like only the public areas, exec lounge, restaurant and some rooms have been renovated. Does anyone know when all of the guest room renovations will be complete?
