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Premium Room Reward only at certain properties - Major Devaluation of HH points

Premium Room Reward only at certain properties - Major Devaluation of HH points

Old Oct 13, 11, 1:10 pm
  #151  
 
Join Date: Aug 2011
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Originally Posted by caseyfriday View Post
I'm a bit confused about this, particularly with regard to the WA Beach House. I've been saving up points for a stay there for quite a while now, and I just checked the availability in the off-season (summer), and I got a slamming deal. Here's a screenshot for reference:



37.5k at each Maldives location per night. It turns out I could book all 5 nights of my stay right now, and not even have to save any more points. I thought it was going to be 50k per night. Now I'm wondering if this will backfire, and if they'll cancel my reservation if I do book it...

There are some ridiculous redemptions though, up to 1.4m points per night. However, the King Water Villa looks good enough to me, and this rate is crazy low.
37.5K is the GLON rate, nothing fishy here, but I don't think anybody can book it right now.
lewende is offline  
Old Oct 13, 11, 1:13 pm
  #152  
 
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Originally Posted by lewende View Post
37.5K is the GLON rate, nothing fishy here, but I don't think anybody can book it right now.
What is GLON? I've done some searching, and the only thing I can find is that it's similar to a "VIP rate".
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Old Oct 13, 11, 1:13 pm
  #153  
 
Join Date: Dec 2007
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Originally Posted by beltway View Post
I PM'ed Gary Leff and Ric Garrido last night to make sure they were aware of this development. They're now on the case:

http://boardingarea.com/blogs/viewfr...st-properties/

http://boardingarea.com/blogs/loyalt...ilton-resorts/

Mommy Points has also picked up on this. The more pressure, the better:

http://boardingarea.com/blogs/mommyp...ion-happening/

I wrote about this back in Aug.. Sounds like it is now is just getting worse!!!
http://upgrd.com/blogs/damian/really...t-screwed.html
little_dc is offline  
Old Oct 13, 11, 1:19 pm
  #154  
 
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Originally Posted by caseyfriday View Post
What is GLON? I've done some searching, and the only thing I can find is that it's similar to a "VIP rate".
It is a VIP rate.

http://www.flyertalk.com/forum/16555283-post3.html
lewende is offline  
Old Oct 13, 11, 1:20 pm
  #155  
 
Join Date: Feb 2003
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Originally Posted by caseyfriday View Post
What is GLON? I've done some searching, and the only thing I can find is that it's similar to a "VIP rate".
My HHonors reward stays FAQ explains this in detail.
beltway is offline  
Old Oct 13, 11, 1:21 pm
  #156  
 
Join Date: Jan 2007
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From Hoovers.com - names to use on letters to Hilton Worldwide, Inc.:

President and CEO Christopher Nassetta
Executive Director Leo Simonetta

7930 Jones Branch Dr., Ste. 1100
McLean, VA 22102

Phone: 703-883-1000

I see a lot of people bolting for SPG, but that won't work for me. For those of us who have to travel to some really out of the way places (say, for instance, Junction City, KS), what chain are you going to? Marriott? PriorityClub?
You know, there are some not-bad Comfort Inn & Best Western properties in those areas, though I'll probably stick with Marriott personally.

What is GLON? I've done some searching, and the only thing I can find is that it's similar to a "VIP rate".
http://www.flyertalk.com/forum/hilto...ve-thread.html

I sent a heads-up to ThePointsGuy.com on the devaluation. Keep it comin' folks!
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Old Oct 13, 11, 1:23 pm
  #157  
 
Join Date: Dec 2007
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Contact us...

Hilton Worldwide is very nice to provide a lot of email address here, I think we should all ask why they are doing this and screwing us.. BTW everyone at Hilton is first.last @ Hilton.com

http://www.hiltonworldwide.com/contact-us/
little_dc is offline  
Old Oct 13, 11, 1:26 pm
  #158  
 
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They've initiated a conversation with me on Twitter - I'll share status updates with what they have to say.
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Old Oct 13, 11, 1:27 pm
  #159  
 
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Originally Posted by beltway View Post
I PM'ed Gary Leff and Ric Garrido last night to make sure they were aware of this development. They're now on the case:

http://boardingarea.com/blogs/viewfr...st-properties/

http://boardingarea.com/blogs/loyalt...ilton-resorts/

Mommy Points has also picked up on this. The more pressure, the better:

http://boardingarea.com/blogs/mommyp...ion-happening/
My email is famous!! So how long before Hilton cancels my account?
jasonvr is offline  
Old Oct 13, 11, 1:45 pm
  #160  
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Cancel or reduce use of HH-affliated credit cards?

Might another leverage point with HH be to inform Amex and Citi if folks are canceling or reducing use of their HH-affiliated cards due to these changes? I believe HH has a big revenue stream from selling points to those other companies.
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Old Oct 13, 11, 1:48 pm
  #161  
 
Join Date: Aug 2011
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My story is very similar to those that others have already posted. I'm getting married next September, and have been planning my honeymoon in French Polynesia for months.

My fiancee and I have been doing long distance for the last year, and we've said all along that the only good thing about being apart has been that we've racked up lots of frequent flyer miles for the honeymoon. We both have enough SkyMiles to get us to Tahiti in business class, and have just been waiting for the 330 day mark to book.

In the meantime, I switched all of our points earning to HHonors in June. I opened both of the Citi AA 75k cards as well as the regular Hilton Amex, with the plan of transferring the AA miles to HHonors. I completed the minimum spend back in August, and would have had all of the points and been able to book the hotels, except that for two months in a row Citi messed up my statement, so I didn't get the bonus miles until October 5th. Needless to say, it now turns out that was too late.

I'm extremely frustrated and disappointed by all of this. I now have over 300,000 HHonors points that are close to worthless, and no idea what I'm going to do for my honeymoon. When I first saw that there were issues with the Hiltons in Bora Bora and Moorea, I told my fiancee that we'd have to come up with Plan B, so we started researching Maldives, Seychelles, or other similar destinations. But now it looks like Plan B isn't even an option either!
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Old Oct 13, 11, 1:49 pm
  #162  
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Something is odd. W-A Syon Park outside London is showing no availability, ever, on awards. And this is not crazily expensive, rooms are usually £225ish inc tax.
Raffles is offline  
Old Oct 13, 11, 1:50 pm
  #163  
 
Join Date: Sep 2011
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Originally Posted by zowiebowie View Post
My story is very similar to those that others have already posted. I'm getting married next September, and have been planning my honeymoon in French Polynesia for months.

My fiancee and I have been doing long distance for the last year, and we've said all along that the only good thing about being apart has been that we've racked up lots of frequent flyer miles for the honeymoon. We both have enough SkyMiles to get us to Tahiti in business class, and have just been waiting for the 330 day mark to book.

In the meantime, I switched all of our points earning to HHonors in June. I opened both of the Citi AA 75k cards as well as the regular Hilton Amex, with the plan of transferring the AA miles to HHonors. I completed the minimum spend back in August, and would have had all of the points and been able to book the hotels, except that for two months in a row Citi messed up my statement, so I didn't get the bonus miles until October 5th. Needless to say, it now turns out that was too late.

I'm extremely frustrated and disappointed by all of this. I now have over 300,000 HHonors points that are close to worthless, and no idea what I'm going to do for my honeymoon. When I first saw that there were issues with the Hiltons in Bora Bora and Moorea, I told my fiancee that we'd have to come up with Plan B, so we started researching Maldives, Seychelles, or other similar destinations. But now it looks like Plan B isn't even an option either!

Plan C: Boycott hilton for the rest of your life? (If they don't resolve this soon).
Moorea is offline  
Old Oct 13, 11, 1:51 pm
  #164  
 
Join Date: Sep 2011
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Originally Posted by Raffles View Post
Something is odd. W-A Syon Park outside London is showing no availability, ever, on awards. And this is not crazily expensive, rooms are usually £225ish inc tax.
I think all award booking is down (correct me if I'm wrong). Hopefully they're fixing all of this. Wishful thinking..
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Old Oct 13, 11, 2:03 pm
  #165  
 
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Originally Posted by ksf45632 View Post
I think all award booking is down (correct me if I'm wrong). Hopefully they're fixing all of this. Wishful thinking..
I am seeing the same thing. I can search for rewards but as soon as I try to book anything I get the price has changed message. I've tried a number of different hotels including the two in the Seychelles, FP, Boston, NY, LA and Paris. I get nothing all around.

I've written to HHonors as well about the devaluation asking for clarification. If I get anything in response I'll post it.
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