Likemiles

I suggest you allow an hour and a half, FTDM, assuming fairly efficient luggage delivery and entry formalities, including wait times for both the airport rail and the free shuttle from Hong Kong Station. But bear in mind that the shuttle no longer stops at the Conrad. After getting off at the Pacific Place stop, you have two options. You could walk along the curb, in the direction of the shuttle, for about four minutes up a slight slope to the main entrance. But if you have luggage, that can be a bit of a pull. Besides, at that time of the night that area can be deserted. (Deserted? Hong Kong? Incredible but true!) Or you can get into the building (Pacific Place II) right near the stop, but not entering through the double glass doors directly behind the stop. Instead, walk left towards the building. You'll see a wider, open entrance area. Get into the elevator and push the button for Conrad. Upon exit, you'll still have to walk a little distance, but at least that's indoors and there's no climb. A much better alternative to all of that is to simply get on a taxi at Hong Kong Station; it's not terribly expensive either. Agents at the reception desk in the lobby escort Golds and Diamonds up to the Lounge for proper check-in. The Lounge itself doesn't close until 11 p.m., even though the (very) light refreshments and two pots of porridge may start to disappear staring around 10:45. But at least the representative on duty stays until closing. Enjoy your stay. Afterwards, please report back on you upgrade and your Diamond experience as a whole.

Friendly Traveling Deathmerchant

Great info, thanks for the flyertalk specificity on directions and hours!

Luggage? What's that?


I never check bags if I can help it: Osprey or a Arcteryx backpack. That's it. Four minute walk sounds like the better thing than catching a separate bus with a wait.

I just need to figure figure out if I need an Octopus card AND a 2-person Airport Express ticket Or just pay for it alll on Octo.

teemuflyer

I believe there is a slight discount using the Octopus card. Personally I just pay using it anyway, just so I don't need to keep track of yet another ticket for the return trip.

Kacee

That's four minutes from where the free shuttle drops you off, not four minutes from Airport Express at Hong Kong Station. It would be a rather complicated 20+ minute walk from Hong Kong Station, which I would not recommend at all if you are not familiar with the area.

I'd suggest just taking a cab from Airport Express. It's only about $25 HKD.

Friendly Traveling Deathmerchant

stevie

For the sake of $30 more I would get a taxi straight in at that time.

CXYYZ

Taxi, not Uber.

There is reasonably efficient taxi queue just steps from the Airport Express platform but only taxis and shuttle buses can access that area. Uber would require taking a slightly longish / complicated walk and going up a level to get to the spot where an Uber could actually pick you up. Even when the taxi queue is long, you are faster taking a taxi.

Friendly Traveling Deathmerchant

***Again, great intel! Thanks for the tip. I'll have to grab some cash HKD money on my way through the airport. (That's my main "why I use Uber" sway abroad, so I don't have to hassle with cash.) Man, I'm stoked. I've never been before, so it's nice to finally check the box and wander around HK for a whole week.

Kacee

There are plenty of ATMs in the arrivals hall, including Citibank ATMs off to the left after you clear customs.

Hong Kong is awesome, enjoy.

wkndtraveler

I stayed here one night recently. What a great hotel and loyalty recognition! I booked an entry level king room with peak view and was upgraded to an executive king room on a high-floor with harbor view. Excellent customer service everywhere. All went so smoothly. I liked that guests are able to choose bath amenities of their liking. I asked if I could try all three brands and it was no problem. I had breakfast at the main restaurant which was very good. Afternoon tea scones were so tasty. I was proactively asked if a late check-out is needed. Even after the check-out I was still able to use the lounge as long as I wanted to. They offered me to keep a key card so that I could go out and come back. Welcome gift was a pot of tea and a fruit platter. Wouldn't hesitate to book again.

Friendly Traveling Deathmerchant

I got an email from front desk on the Exec benefits, you're right (of course! )


E X C L U S I V E B E N E F I T S F O R E X E C U T I V E R O O M S & S U I T E S
• Complimentary local calls (Excluding Toll Free Calls)
• Private in-room facsimile with designated line upon request and subject to availability
• First order complimentary pressing service (maximum 4 pieces)
• Express service for laundry upon request without additional charge.
• Non-alcoholic drinks served throughout the day from 6:30am to 11:00pm
• Buffet breakfast from 6:30am to 11:00am
• Afternoon tea with our Chef’s sweet temptations from 3:00pm to 5:00pm
• Evening cocktails with canapes from 5:00pm to 7:00pm
• Rental of Portable telephone (with applicable call charges)
• Wireless internet connection
• Dedicated Business Area for Internet access



IN-ROOM EXECUTIVE BENEFITS




FOOD & BEVERAGE AT EXECUTIVE LOUNGE ON 59th FLOOR
OTHER SERVICE AVAILABLE AT EXECUTIVE LOUNGE



In addition, your guests and visitors are welcome tothe Executive Lounge with your company and their

consumption is chargeable which will be posted to your hotel bill.

kylekyle

Hmm I've never been escorted to the lounge for check in as a gold or diamond... The agent just completes the check in at the front desk.

thefilipinotraveler

Same here. Check in was done at the front desk. There was also a guy beside me when I checked-in (with Gold status) so maybe escorting to the EL is not always done. Of course, with the Harbour View Suite upgrade I got, it didn't really matter

wkndtraveler

I was escorted to the executive lounge for check-in last week. Front desk was staffed by three receptionist and there were no queues.

teemuflyer

I usually just ask to be checked in upstairs, just in case. Much nicer when you can sit down and have a cup of tea while the paperwork gets processed.. Most of the time we're arriving on an early morning flight.