Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hilton | Hilton Honors
Reload this Page >

Hilton Dubai Jumeirah Resort {ARE}

Hilton Dubai Jumeirah Resort {ARE}

Old Nov 20, 03, 11:40 am
  #31  
 
Join Date: Sep 2000
Location: UK
Posts: 3,055
Kudos to Hilton Jumeirah beach

Had a short stay at this Hotel a week ago, on checking out my partner disputed a mini bar charge for all of 5 Dhms so they removed it. When I got home I realised that we did indeed owe the 5 Dhms so I faxed them apologising and also asked about their Gold upgrade policy.

This was because I stayed there in September in a Deluxe + but the view wasn't that good. The same type of room this time was much better. Jumeirah e mailed me today explaining that I was upgraded this time but not in Sept because of the World bank meeting. It appears you get a better room but not on the exec floor, however I did get exec lounge access both times.

Now to the good bit, I've been asked to let the manager know next time I'm staying and they'll upgrade me to a suite. I was also described as " an esteemed Gold HHonors member "

Nigel



[This message has been edited by beergut (edited Nov 20, 2003).]
beergut is offline  
Old Jan 25, 04, 7:47 am
  #32  
JAP
 
Join Date: Jul 2000
Location: Cork, Ireland. Aer Lingus (in the bin), BA Gold (woo hoo!), EBB Blue, HH Diamond, Starwood Plat, Hyatt Diamond
Posts: 1,346
Thanks for the Limo suggestion Wudy15 ! I now have a complementary transfer for my wife & I to the Jumeirah Beach Hilton at the end of April this year.

Using a GLON + paid nights.

Does anyone have any comments on what to do before arrival / which room types to request etc. ?

We will be there for 11 nights - really looking forward to it !!

Thanks in advance.

John P.
JAP is offline  
Old Jan 25, 04, 4:09 pm
  #33  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IC RA, Kimpton Inner Circle, Amex Plat
Posts: 13,721
I have stayed a lot at this hotel and found them to be completely inconsistent. Always had suite upgrades as gold (before I made Diamond) either for $35 per night or complimentary.

Exec lounge is OK, very limited drink selection, OK breakfast but nothing stunning. Staff area mixed bag from excellent to completely hopeless. To be honest I would not fall over myself to stay here again, my next DXB stay will be at the creek.

Also the complimentary transfer has turned out to usually be some type of minivan rather than a merc or BMW. I haven't stayed here since I made Diamond but my ex (also a Diamond member) stayed here in October and whilst they upgraded her to a nice suite, kicked her out early with no late checkout (unless she paid a lot). On this basis, I definitely wont hurry back.
Land-of-Miles is offline  
Old Jan 26, 04, 3:38 am
  #34  
 
Join Date: Sep 2000
Location: UK
Posts: 3,055
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JAP:
Thanks for the Limo suggestion Wudy15 ! I now have a complementary transfer for my wife & I to the Jumeirah Beach Hilton at the end of April this year.

Using a GLON + paid nights.

Does anyone have any comments on what to do before arrival / which room types to request etc. ?

We will be there for 11 nights - really looking forward to it !!

Thanks in advance.

John P.
</font>
Stayed there twice since September last year, no upgrade the first stay but the World bank meeting was in Dubai and Hotels were full.

Upgraded to a better room on the second stay, access to exec lounge both times and when I complained about not being upgraded the first time they've promised me a suite when I go back.

As for rooms go for a Deluxe plus as a minimum, as Diamond you should be upgraded to one with a decent view at least.

Lot of building work there at the moment as they're constructing the Marina complex but noise isn't an issue.

Had a limo transfer from the Hilton Dubai Creek and another to AUH where I was flying out from. Had to pay for the AUH trip though.

Room service is very quick, rooms clean but nothing special and all the staff I came into contact with were friendly.

If you're there for 11 nights John I'd think about a couple of nights at the Hilton Dubai Creek first and go for an executive plus room. Gobsmacking view of the creek even better from the pool, jacuzzi and close to the Gold Souk etc.


Nigel

beergut is offline  
Old Jan 26, 04, 9:15 am
  #35  
 
Join Date: Feb 2003
Programs: AA EXP 9.9MM, HHonors Lifetime Diamond
Posts: 319
Having stayed at both the Jumeirah Beach and the Dubai Creek, I liked the Dubai Creek better. It is a more modern decorated room, which I liked, great bathroom, and closer to the city. The only reason I stayed at the Jumeirah Beach was because we wanted to hang out for a few days on the beach. If not for that, Dubai Creek is the way to go.
Rasalon is offline  
Old Jan 26, 04, 11:35 am
  #36  
 
Join Date: Sep 2000
Location: UK
Posts: 3,055
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Rasalon:
Having stayed at both the Jumeirah Beach and the Dubai Creek, I liked the Dubai Creek better. It is a more modern decorated room, which I liked, great bathroom, and closer to the city. The only reason I stayed at the Jumeirah Beach was because we wanted to hang out for a few days on the beach. If not for that, Dubai Creek is the way to go.</font>


beergut is offline  
Old Jan 26, 04, 1:35 pm
  #37  
JAP
 
Join Date: Jul 2000
Location: Cork, Ireland. Aer Lingus (in the bin), BA Gold (woo hoo!), EBB Blue, HH Diamond, Starwood Plat, Hyatt Diamond
Posts: 1,346
Thanks for the advice guys.

My thoughts are now to use my GLON at the Jum B for the first 6 nights, and then to transfer to the Dubai Creek for the last 5 nights - looks like it will be closer to the airport and golf club than the JB ...

How does that seem to you guys ? We would hang at the beach for the first week and then go to the Creek for the remainder of our stay ...

Any other suggestions ? Anyone have any email addresses of Gen Mgrs. of either property ?

Thanks for the help so far ...

John P.
JAP is offline  
Old Jan 27, 04, 4:16 am
  #38  
 
Join Date: Dec 2001
Location: hamburg
Posts: 1,386
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Wudy15:
Beergut.
What is your status with Hilton as they do free airport transfers both ways for Diamonds and Exec floor guests. It's good to have the Merc waiting when you arrive at DXB.

Alan
</font>
thanx for this from me also; i just received the confirmation to be picked up on friday.

though it may turn out to be a hazardous exercise bringing one's missus to dubai during shopping festival, i am looking forward to my holiday!


sunseeker is offline  
Old Jan 27, 04, 4:43 am
  #39  
 
Join Date: Sep 2000
Location: UK
Posts: 3,055
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sunseeker:
thanx for this from me also; i just received the confirmation to be picked up on friday. &lt;IMG SRC="http://www.flyertalk.com/forum/thumbsup.gif"&gt;

though it may turn out to be a hazardous exercise bringing one's missus to dubai during shopping festival, i am looking forward to my holiday!

</font>

I was looking at getting over there Wednesday but the JB is full and the DC has only got deluxe rooms left at double the price I usually pay. Probably no upgrades either if they're that full.

Nigel


beergut is offline  
Old Jan 27, 04, 4:56 am
  #40  
 
Join Date: Sep 2000
Location: UK
Posts: 3,055
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JAP:
Thanks for the advice guys.

My thoughts are now to use my GLON at the Jum B for the first 6 nights, and then to transfer to the Dubai Creek for the last 5 nights - looks like it will be closer to the airport and golf club than the JB ...

How does that seem to you guys ? We would hang at the beach for the first week and then go to the Creek for the remainder of our stay ...

Any other suggestions ? Anyone have any email addresses of Gen Mgrs. of either property ?

Thanks for the help so far ...

John P.
</font>
For JB try [email protected] and address it to Christian H. Muhr, general manager. I've got a personal e mail address for him but don't want to post it on the board for general enquiries.

Haven't got one for the DC but the fax number is 971-4-2271131 and the general manager is Jan Monkedieck.

Longest I've stayed at the Dubai Creek is about 7 days, I did wonder if there'd be enough to do in the area but by the time you've wandered through the back streets as well as the tourist attractions, laid round the pool and maybe taken a trip into the desert as well as the shopping you'll figure there's plenty.

Nigel

beergut is offline  
Old Jan 27, 04, 9:09 am
  #41  
Suspended
Four Seasons Contributor BadgeMandarin Oriental Contributor Badge
 
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 32,085
If you like golf, stay at Jumeriah Beach. The hotel is 5 minutes from the Majlis where the Dubai Classic will be held in March. Also the new Montgomerie is near which is quite nice. It's a Troon course (www.troongolf.com). There is loads of construction going on and you have to drive behind huge trucks in and out of the area, and hop over about a dozen speed bumps. But that's the only negative.
stimpy is offline  
Old Jan 27, 04, 2:01 pm
  #42  
JAP
 
Join Date: Jul 2000
Location: Cork, Ireland. Aer Lingus (in the bin), BA Gold (woo hoo!), EBB Blue, HH Diamond, Starwood Plat, Hyatt Diamond
Posts: 1,346
Thanks to all for your suggestions !

Looks like I will do 6 nights @ Jum Beach followed by 5 at the Creek ....

Any other comments / recommendations always welcome ...

Thanks,

John P.
JAP is offline  
Old Jan 27, 04, 7:26 pm
  #43  
 
Join Date: May 2002
Location: US
Programs: UA GS 2MM
Posts: 1,580
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by stimpy:
If you like golf, stay at Jumeriah Beach. The hotel is 5 minutes from the Majlis where the Dubai Classic will be held in March. Also the new Montgomerie is near which is quite nice. It's a Troon course (www.troongolf.com). There is loads of construction going on and you have to drive behind huge trucks in and out of the area, and hop over about a dozen speed bumps. But that's the only negative. </font>
The constrction around the JBH is amazing. The skyline is opaque with cranes! The road in and out is starting to look like an F1 racing track with boards that shield you on both sides as you make your way around shallow and sharp turns.

As mentioned, there are a few courses near the JBH, and overall that would be an easier hotel to set out from for golfing.

I doubt this is on your plate but you may consider scrubbing half of your Creek nights, although it is a great hotel, and take a side trip to either somewhere else in the country or to Oman. Dubai is growing and it captivates me each time but 11 days (for me) is long.

cmhua777 is offline  
Old Jan 29, 04, 3:53 pm
  #44  
JAP
 
Join Date: Jul 2000
Location: Cork, Ireland. Aer Lingus (in the bin), BA Gold (woo hoo!), EBB Blue, HH Diamond, Starwood Plat, Hyatt Diamond
Posts: 1,346
Thanks for the advice guys - looks like we will do 6 nights @ Beach & 5 @ Creek - want to chill out first, then maybe do some shopping / sightseeing towards the end of our stay.

All other comments greatly appreciated.

Regards,

John P.
JAP is offline  
Old Feb 28, 04, 9:29 am
  #45  
 
Join Date: Sep 2000
Location: UK
Posts: 3,055
Just back from the Jumeirah and they were as good as their word. I emailed before I left asking if the offer was still open and got an immediate reply saying yes.

Was greeted by the front desk manager and escorted to exec floor for checkin and then had to wait for the operations manager as he wanted to personally greet me. Only drawback was waiting 3 hours for the room to be ready and the food at Pachanga. It was awful and had to send it back, the replacement dish was no better. One of the waiters said they had a new chef and he appeared at the end of the evening to play the bongoes !!

Nigel

beergut is offline  

Thread Tools
Search this Thread
Search Engine: