Conrad Macao, Cotai Central (Conrad Macau) {MAC}
May 3, 2013, 1:52 pm
#76
Join Date: Oct 2012
Programs: HH Gold
Posts: 211
Checked in tonight. As a Diamond member, I was treated like royalty. Am here on a one-night stay with points (50,000 before devalue).
Instantly recognized as a Diamond member, and Tony (the front desk clerk) called someone and said, "Mr. bkafrick is here". While Tony was filling out my info from my passport, a Ms. Nicole Chen came and greeted me by name. She gave me her business card, and told me to call her at any time if there was anything she could do. She offered to extend my checkout as late as I would like - she offered 3pm, I accepted. I would think anyone staying here could email her: Nicole.Chen at conradhotels dot com
Tony insisted on walking me up to my room. I was upgraded from my booked King to a suite. This might be the largest suite I've ever stayed in.
I apologize for the quality of the photos. I had to use my iPhone. I left my camera in my hotel room in Hong Kong, since I'm only here for one night.
Of course there is an awesome Conrad Bear, and Ducky. They'll make the trip back to HK with me, and then back to the US.
Instantly recognized as a Diamond member, and Tony (the front desk clerk) called someone and said, "Mr. bkafrick is here". While Tony was filling out my info from my passport, a Ms. Nicole Chen came and greeted me by name. She gave me her business card, and told me to call her at any time if there was anything she could do. She offered to extend my checkout as late as I would like - she offered 3pm, I accepted. I would think anyone staying here could email her: Nicole.Chen at conradhotels dot com
Tony insisted on walking me up to my room. I was upgraded from my booked King to a suite. This might be the largest suite I've ever stayed in.
I apologize for the quality of the photos. I had to use my iPhone. I left my camera in my hotel room in Hong Kong, since I'm only here for one night.
Of course there is an awesome Conrad Bear, and Ducky. They'll make the trip back to HK with me, and then back to the US.
Is this the Deluxe suite or the Premier Suite?
Did they have an exec lounge?
May 3, 2013, 1:59 pm
#77
Join Date: Dec 2003
Location: Chapel Hill, NC - UA Nobody (sigh)/0.925MM, HHonors Diamond
Posts: 3,510
BTW, guess you didn't think to rebook the stay after deval? Now 40,000 points or 16,000 + ~$75 for points and money awards.
And, do you know if the lounge has reopened or are there other arrangements for diamonds?
May 3, 2013, 8:20 pm
#78
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
(edit: actually, there appears to be (2) different sized suites on this floor based on the fire escape map. I'm in the smaller of the two. My room ends in --26, the larger suite ends in --25)
No exec lounge. This has been discussed upthread. Basically they turned their lounge into a high rollers area.
Last edited by bkafrick; May 4, 2013 at 12:43 am Reason: added suite size info
May 3, 2013, 8:22 pm
#79
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
Diamonds can eat breakfast in their buffet (Orbit) downstairs, or order room service, all complementary because they dont have a lounge.
May 4, 2013, 6:35 pm
#80
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
Hi - Do you know if it's the same for Golds? I'll be there for 3 nights in December.
May 5, 2013, 6:18 am
#81
Join Date: May 2007
Posts: 203
May 5, 2013, 9:28 am
#82
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
May 6, 2013, 2:54 pm
#84
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
The service was excellent. From the point the door opened, to the point I left. The concierge was super in making suggestions on places to go, and wrote them all down in Chinese so I could show them to the taxi driver (most drivers dont speak any english). If you read upstream, you'll see what I posted about during check-in, including a meet-and-greet by the manager, and a personal walk to my room by my front desk agent.
The facilities - well, you're in a casino. So, there are about 100 shops, many of which are high-end. There are about 7 good restaurants (most are chinese), and the Orbit Buffet might have been one of the best I've ever been to.
The pool looked really nice, though i didnt try it.
It felt like I was staying in a smaller version of a Vegas premium hotel.
The Cotai Strip is definitely where you want to stay. I would avoid the mess of downtown Macao.
The facilities - well, you're in a casino. So, there are about 100 shops, many of which are high-end. There are about 7 good restaurants (most are chinese), and the Orbit Buffet might have been one of the best I've ever been to.
The pool looked really nice, though i didnt try it.
It felt like I was staying in a smaller version of a Vegas premium hotel.
The Cotai Strip is definitely where you want to stay. I would avoid the mess of downtown Macao.
May 15, 2013, 8:24 pm
#85
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
I am going to post more later with pictures but the place gets a mixed review from me.
Service was good, the orbit buffet for breakfast was awesome, and the pool/heath club was awesome.
However, for the two nights we were here, there were problems with the room. the first night the A/C in the living room didn't work and ended up closing off the room. The second night the A/C worked but there was a leak somewhere above the bathroom causing water to drip. We ended up having to change rooms in the middle of the night because of it.
Service was good, the orbit buffet for breakfast was awesome, and the pool/heath club was awesome.
However, for the two nights we were here, there were problems with the room. the first night the A/C in the living room didn't work and ended up closing off the room. The second night the A/C worked but there was a leak somewhere above the bathroom causing water to drip. We ended up having to change rooms in the middle of the night because of it.
May 15, 2013, 10:41 pm
#86
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
May 16, 2013, 1:56 am
#87
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
May 16, 2013, 9:57 am
#88
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
May 16, 2013, 4:18 pm
#89
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
Because I can't embed html links here is the link to the images from my stay at the Conrad Macau
http://imgur.com/a/779Jh
http://imgur.com/a/779Jh
May 17, 2013, 6:24 pm
#90
Join Date: Aug 2005
Posts: 248
Writing this from the Conrad Macao right now, and I got to say it's very quickly becoming my favourite in this city for those weekend getaways. Consistently outstanding service from all staff, and very well maintained rooms (yes, it's only a year old but still).
The Hyatt Macau used to be my favourite before this, but seeing as the benefits are quite similar at both hotels and the Conrad is typically about HK$400 cheaper right now, I'll be back quite a lot for the summer I think!
The only one up for the Hyatt is the club lounge, but the Conrad told me they'll have a new one up and running sometime this year.
The Hyatt Macau used to be my favourite before this, but seeing as the benefits are quite similar at both hotels and the Conrad is typically about HK$400 cheaper right now, I'll be back quite a lot for the summer I think!
The only one up for the Hyatt is the club lounge, but the Conrad told me they'll have a new one up and running sometime this year.