Embassy Suites Chicago - O'Hare/Rosemont {US-IL}
Jul 2, 2019, 5:00 pm
#46
Join Date: Jul 2015
Programs: HH Diamond, HGVC, WN RR, National Exec, Avis Preferred
Posts: 1,055
I stayed at the ES in Scottsdale in March (first one in probably 15+ years) and it worked out great for our needs. The room was modern, spacious and clean. The property was some other brand property prior so it's not a typical ES property. Although the room we ended up in was close to the main entrance to the lobby and on a busy street, we were on the 4th floor and even being a light sleeper I barely heard any noise. The breakfast was awesome and we were there playing golf so we would grab lunch after playing early to mid afternoon, then enjoyed the evening reception. Nice relaxing property. They do have valet parking which we used, but we did self park a couple times. I'll consider ES for future trips but I tend to prefer HGI's for the consistency and solid breakfast.
Jul 2, 2019, 6:30 pm
#47
Join Date: Aug 2017
Location: Tahoe
Programs: Delta DM for now
Posts: 474
Agree with above. Consistency is an issue. Some of the newer properties (or more recently renovated) have quite small rooms that aren’t true suites. That being said, ES Saratoga Springs NY is outstanding. Destiny (NY) not so much. Both are newish, particularly the latter.
Compared to ES, I would say Hilton and DT, at least in the US and Canada, are far more consistent. Sure, there are tons of older properties with small rooms, but generally the ones that have been renovated are pretty comfortable. They're certainly less prone to being overrun with sports teams and families.
Jul 2, 2019, 6:31 pm
#48
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
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We are actually almost never stay in Embassy suites located in tourist destinations
We are actually almost never stay in Embassy suites located in tourist destinations. As others have mentioned, families with kids tend to swarm them during the summer and most holidays and amenities like a pool or the breakfast room are almost unusable.
Jul 2, 2019, 6:52 pm
#49
Join Date: Sep 2017
Location: GIG - YYC - SVO
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Posts: 945
Interesting comments all around. Thx so much I appreciate it !!
The famIly/kids/sports team thing is a common experience at HIX as well. It's only really gotten out of hand three times in my experience of some 6-700 nights though. A polite, but tersely worded email to the hotel GM, owner, and corporate, always results in a dramatic turn of events in our favor the very next morning.
And no, I'll do a half dozen or so stays before I go all in.
The famIly/kids/sports team thing is a common experience at HIX as well. It's only really gotten out of hand three times in my experience of some 6-700 nights though. A polite, but tersely worded email to the hotel GM, owner, and corporate, always results in a dramatic turn of events in our favor the very next morning.
And no, I'll do a half dozen or so stays before I go all in.
Jul 2, 2019, 7:08 pm
#50
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 996
My favorite ES is the one in Louisville downtown. The rooms have huge bathroom and very tall ceiling. Also very close to some nice restaurants.
Jul 2, 2019, 8:29 pm
#51
Join Date: Feb 2006
Programs: Hilton Diamond for life, Bonvoy Titanium for Life, Delta Million Miler, Delta Platinum
Posts: 168
We frequently stay at Embassy Suites Saratoga Springs. It is a truly superb product. I can not recommend it enough!
i have stayed at others that are quite disappointing
i have stayed at others that are quite disappointing
Jul 2, 2019, 9:15 pm
#52
Join Date: Oct 2015
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Jul 3, 2019, 5:11 am
#53
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Um...no. Read the threads, thousands of posts long, about differences in breakfast, lounges, elite benefits, parking, renovation status, etc. You have downtown hotels, resort hotels, conference hotels, airport hotels, office park hotels, beach hotels...the variation is a mile across and a mile deep. With an ES you're almost always getting an atrium, a suite, chips and salsa at 4 PM or whatever, hot breakfast, and a bunch of families running around screaming. Luxurious? No. Consistent? Yes.
Jul 3, 2019, 6:00 am
#54
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OT for this thread, but Doubletree is the least consistent, most haywire and unpredictable, of all Hilton brands. It is literally a grab bag of Hilton-doesn't-know-what-else-to-do-with-it properties: converted, acquired, deflagged by competitors, etc. The DT Tower of London is modern and comfortable, spacious and lovely; the DT (insert US airport) might be a threadbare, neglected, ill-lit, cracked-paint '70s relic. Inconsistency might as well be a literal Doubletree brand pillar. At least ES have predictable room layout.
Jul 3, 2019, 7:41 am
#55
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,233
OT for this thread, but Doubletree is the least consistent, most haywire and unpredictable, of all Hilton brands. It is literally a grab bag of Hilton-doesn't-know-what-else-to-do-with-it properties: converted, acquired, deflagged by competitors, etc. The DT Tower of London is modern and comfortable, spacious and lovely; the DT (insert US airport) might be a threadbare, neglected, ill-lit, cracked-paint '70s relic. Inconsistency might as well be a literal Doubletree brand pillar. At least ES have predictable room layout.
Jul 3, 2019, 7:55 am
#56
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,350
OT for this thread, but Doubletree is the least consistent, most haywire and unpredictable, of all Hilton brands. It is literally a grab bag of Hilton-doesn't-know-what-else-to-do-with-it properties: converted, acquired, deflagged by competitors, etc. The DT Tower of London is modern and comfortable, spacious and lovely; the DT (insert US airport) might be a threadbare, neglected, ill-lit, cracked-paint '70s relic. Inconsistency might as well be a literal Doubletree brand pillar. At least ES have predictable room layout.
The mess some people make at breakfast never ceases to amaze me.
Jul 3, 2019, 7:56 am
#57
Join Date: Nov 2008
Location: It's hot here
Posts: 4,280
ES is attractive to traveling youth sports teams because they can bunk four to a room. I don't know how many ES properties I've shared with mobs of 12-year-old hockey players roaming the halls, yelling through the atrium, and upending / trashing the breakfast spread. I will book just about any other Hilton brand ahead of ES for this reason.
Last edited by MissJ; Jul 3, 2019 at 8:22 am
Jul 3, 2019, 9:05 am
#58
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I've stayed at many ES properties and while I understand the concern of consistency, I don't find it to be any worse than any other brand in the Hilton portfolio. Even at Hilton branded properties, the experience varies widely depending on the hotel, much more so than you would expect at a Marriott or even a Hyatt. The worst offender though by far is DoubleTree.
Jul 3, 2019, 9:06 am
#59
Join Date: Aug 2001
Location: San Diego,CA,USA
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I have found if you dislike smoking hotels stay away from ES as some still allow smoking. I have found Hilton and DT have pretty much gone smoke free. If you are Gold then I have found Hilton and DT to have a more enjoyable breakfast buffet and not the mass produced and crowded breakfast area like you find at Embassy.
Jul 3, 2019, 10:58 am
#60
FlyerTalk Evangelist
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Any hotel of any chain can be "different" (in a bad way or a good way) from the "normal" hotel in the chain. I suggest reading FT or other websites for specific reviews. I've stayed in really nice ES hotels and some really run-down, ES hotels. In addition, you need to watch out for families with children. I remember a holiday weekend in DC was literally a zoo (no room to eat breakfast, parents letting kids run wild).
So, I would suggest that the OP real the reviews before blindly staying at an ES. Make sure that the recent reviews reflect what you want out of a hotel and go forit!
So, I would suggest that the OP real the reviews before blindly staying at an ES. Make sure that the recent reviews reflect what you want out of a hotel and go forit!
