Hilton Sonoma Wine Country {US-CA} [closed due to fire Oct 2017]
Oct 9, 2017, 3:38 pm
#77
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It’s a huge spread out property so hopefully some can be salvaged
But honestly, reading the comments that the fire alarms didn’t work in several buildings and employees had to run and knock on doors to get folks to evacuate – based on our recent stay there I would say the deferred maintenance problems are way more serious than we even would’ve guessed. Glad everyone got out safely.
Oct 9, 2017, 8:01 pm
#78
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Property map here from Tripadvisor. Bad quality.
Link - https://www.tripadvisor.com/Location...html#100002253
This photo of Hilton Sonoma Wine Country is courtesy of TripAdvisor
But looks like Riesling, Chardonnay and Chablis wings around the pool are fine.
Zinfandel and Beaujolis wings near the rear carpark look destroyed, as well as I suspect Cabernet and Burgundy where flames appeared visible through the smoke.
The first picture of the sign I assume is out the front which would suggest the main building and ballrooms also gone
Link - https://www.tripadvisor.com/Location...html#100002253
This photo of Hilton Sonoma Wine Country is courtesy of TripAdvisor
But looks like Riesling, Chardonnay and Chablis wings around the pool are fine.
Zinfandel and Beaujolis wings near the rear carpark look destroyed, as well as I suspect Cabernet and Burgundy where flames appeared visible through the smoke.
The first picture of the sign I assume is out the front which would suggest the main building and ballrooms also gone
Last edited by moa999; Oct 9, 2017 at 8:22 pm
Oct 9, 2017, 8:10 pm
#79
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Some scary reports on that FB page
We were there last night - Chablis Bldg Rm 18xx. At 2:15 am another guest banged on our door advising FIRE...electricity was out - No Fire Alarms sounding, and NO EMERGENCY LIGHTING - pitch black. NOTHING! Thank God for our neighbors warning...one of our instructors and his wife were in the Burgundy Bldg. Same experience. We assisted evacuating a Horizon Airlines crew of 3 dropped off after their run last night to the hotel and now stranded with no ride when the fire hit. We drive them to SF after getting out of the hotel...EVERYBODY experienced the same. No electricity, NO Fire Alarms - AND NO EMERGENCY LIGHTING! Pitch black, trying to find our way out of the blds and no phone calls, alarms OR ASSISTANCE from your staff. We Pray all guests got out of there.... feel free to contact me xxxxx
We were staying in the burgundy building too. A wonderful male Hilton employee evacuated us by running through the hallways telling us to get up, the fire is here. We left with the clothes on our back. My husband didn't have time to put on his shoes. I'm sure all our belongings plus one of our cars is lost....we have our lives.
Thank goodness for that guy. We were in the Chardonnay building. Grabbed purse and ran in our pj's
My husband & I were in Burgundy Room 21xx. We heard no alarm just someone running down the hall shouting Fire and Evacuate. We left in a hurry and had to leave behind some belongings.
Us too. No light, no alarm, just a man running down the hall. Rm 21xx
Ditto 16xx. I wonder who he was. Life saver. Literally.
Oct 10, 2017, 2:07 am
#80
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Wow makes me wonder how many other Hilton hotels are out there with a lack of working fire alarms. This is a basic standard that I expect and demand from a major brand. Just like many of us have noticed Hilton allow hotels slip on standards.. but now we have to worry if hotels are making sure these lifesaving systems are working. Shocked! Thank God everyone got out. Someone running around getting people out?!?!?
Oct 10, 2017, 3:56 am
#81
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The big issue from my viewpoint is seemingly lack of emergency lighting, and some form of master evacuation alarm that could be triggered once the power went out.
Oct 10, 2017, 3:59 am
#82
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Property map here from Tripadvisor. Bad quality.
Link - https://www.tripadvisor.com/Location...html#100002253
This photo of Hilton Sonoma Wine Country is courtesy of TripAdvisor
Link - https://www.tripadvisor.com/Location...html#100002253
This photo of Hilton Sonoma Wine Country is courtesy of TripAdvisor
Oct 10, 2017, 8:29 am
#84
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Oct 10, 2017, 9:25 am
#85
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Oct 10, 2017, 11:08 am
#86
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Not totally clear that fire/smoke alarms weren't working. I suspect at the time people were evacuated that the fire was still approaching - albeit a bush fire is very different to a normal fire that a smoke alarm is designed for so you'd want to be out well before an in room alarm triggered.
Oct 10, 2017, 12:06 pm
#87
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Yes, but can't most fire alarm systems be triggered manually? Surely someone on staff would have attempted to pull the fire alarm handle??
Right.. It is more of an evacuation alarm. Fire yes should have an automatic smoke / heat system.. yet.. the hotel should have a system that works to evacuate or do a mass announcement to shelter in place. These systems are outlined in the Hilton standards for hotels.
Oct 10, 2017, 12:33 pm
#88
Join Date: Apr 2004
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