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Originally Posted by milesmilesmiles
Just used it today at 9:00AM EST. When you first click the chat function, it usually says "Live agent not available". If the service is staffed, it then might takes 20 seconds or so to indicate "live agents are standing by" and then after typing in your email address it will say "a live agent has been paged". YMMV
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I had hoped when they changed the website that I might get access to chat but sadly still not allowed to join the party.And I have been so nice to them recently.
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Is chat still available on hh.com?
I cannot seem to find the chat function on their website. I admit I haven't used it in quite a few months. Is it still there? If so, where? Thanks for any help.
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Renewed thread
I didn't receive any responses so am renewing this thread. Does anyone know where chat can be found on hhonors? Thanks!
:confused: |
Hi there - yes, it's still available. I used it to book a GLON award yesterday. As always, very handy. Once I log-in, I check the lower left hand corner of the screen.
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Chhat?
I have the cHHat icon on my pages, but when I click on it to chat with a rep, I get an endless loop forcing me to re-log-on to the HHonors site. The issue happens on my Mac and PC and on IE and FireFox.
Does anyone get it to work? |
Isn't it gone? That is, no longer supported and staffed by HH, but still listed on our home pages?
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I believe the cHHat feature ended last October. https://www.hiltonhhonors.com/proces...px?lp=chhatfaq
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Originally Posted by donnak
(Post 4833037)
I noticed this morning that my chat button was missing from hilton.com. Have they discontinued it? I really liked the ability for instant contact with a representative.
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