DoubleTree by Hilton Hotel Los Angeles - Westside {US-CA}
Mar 3, 2015, 9:27 pm
#16
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
We're staying at this hotel as our LA base in just over a week. We're meeting up with family and we wanted somewhere fairly inexpensive, clean, and with a pool since we have two small kids.
There was a lot of to-ing and fro-ing in choosing the actual hotel, and I pushed for this one since I am HH gold. Now, whilst I was looking at my reservation for another reason, I found that there is a new notice mentioning the pool is closed for the next two weeks!
I am certain there was no notice of this about 2-3 weeks ago when we made the reservation.
I've booked with the hotel directly, but my cousins have gone via expedia. Is there any comeback we can have, either by way of discount, breakfast vouchers (for them) or somesuch? Prices for alternatives, which had been similarly priced have unsurprisingly shot up as the stay approaches making booking an alternative not an option.
tb
There was a lot of to-ing and fro-ing in choosing the actual hotel, and I pushed for this one since I am HH gold. Now, whilst I was looking at my reservation for another reason, I found that there is a new notice mentioning the pool is closed for the next two weeks!
I am certain there was no notice of this about 2-3 weeks ago when we made the reservation.
I've booked with the hotel directly, but my cousins have gone via expedia. Is there any comeback we can have, either by way of discount, breakfast vouchers (for them) or somesuch? Prices for alternatives, which had been similarly priced have unsurprisingly shot up as the stay approaches making booking an alternative not an option.
tb
btw, has anyone stayed at the DoubleTree MDR lately? Any reviews on a stay here? I was considering it over the DoubleTree Culver City. But it's more expensive... is that solely because of locale... or something else?
Nov 9, 2015, 11:26 pm
#18
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
Well, I'm here now. The rooms are slightly bigger than the Four Points across the road. But the parking is $6 more per night and they waive the parking fee at the 4P. Which makes the hotel more expensive. No upgrades at either to speak of and both on the highway (although really it's more of a consistent hum so not hard to sleep).
Hotel isn't luxurious and Internet is slowish (3 Mbps up). Decent TV channels. Breakfast comped for Diamond til 10:30am. Assuming price was similar between both properties I'd be indifferent about where to stay - but with parking rates at $20 per night you're hard pressed to get this property for less.
Hotel isn't luxurious and Internet is slowish (3 Mbps up). Decent TV channels. Breakfast comped for Diamond til 10:30am. Assuming price was similar between both properties I'd be indifferent about where to stay - but with parking rates at $20 per night you're hard pressed to get this property for less.
Nov 24, 2015, 7:04 am
#19
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
Just spent the night here. I echo the above comments. Room is decent sized, highway noisee wasn't a big deal and I was at the end closest to 405, but on the top floor. I agree with the constant hum....
They include free breakfast for DIA.
Parking is a bit pricey, and is one of the deterrents... I also found the bar/f&b pricing to be creeping into the Hilion LAX gauging range.... Sad, because this property could be a great alternative to Hilton LAX, which I have a love/hate relationship with...
They include free breakfast for DIA.
Parking is a bit pricey, and is one of the deterrents... I also found the bar/f&b pricing to be creeping into the Hilion LAX gauging range.... Sad, because this property could be a great alternative to Hilton LAX, which I have a love/hate relationship with...
Jul 6, 2016, 10:25 am
#20
Join Date: Oct 2014
Location: LHR
Programs: BA Silver, Accor Platinum, Hilton Diamond
Posts: 37
Update as of July 2016:
1. Got free breakfast voucher for Diamond, which was great - breakfast had good selection of fruits and an omelette station. Otherwise, hot food selection was just okay. Continental option was rather dire - ie. pastries look like it's been sitting there for days!
2. Front desk staff and restaurant staff all extremely nice!
3. Was one of the cheaper LA hotels when I booked. Location-wise, obviously not the best part of LA but I did find the proximity to the Westfield Mall (literally across the street) and Howard Hughes mall very convenient. There are many restaurants and eateries at the Westfield, so on both evenings, I was able to find any easy option
4. Close proximity to the airport - US$10 Uber to airport, inclusive of the $4 LAX surcharge!
5. Booked a standard King room and got upgraded to high floor Premier King Room (what the difference is, besides high floor, I don't know).
Nothing too exciting about this hotel. The hotel looks like it hasn't been renovated for a while and the furnishings show.
1. Got free breakfast voucher for Diamond, which was great - breakfast had good selection of fruits and an omelette station. Otherwise, hot food selection was just okay. Continental option was rather dire - ie. pastries look like it's been sitting there for days!
2. Front desk staff and restaurant staff all extremely nice!
3. Was one of the cheaper LA hotels when I booked. Location-wise, obviously not the best part of LA but I did find the proximity to the Westfield Mall (literally across the street) and Howard Hughes mall very convenient. There are many restaurants and eateries at the Westfield, so on both evenings, I was able to find any easy option
4. Close proximity to the airport - US$10 Uber to airport, inclusive of the $4 LAX surcharge!
5. Booked a standard King room and got upgraded to high floor Premier King Room (what the difference is, besides high floor, I don't know).
Nothing too exciting about this hotel. The hotel looks like it hasn't been renovated for a while and the furnishings show.
May 20, 2019, 1:14 pm
#25
Join Date: Apr 1999
Location: Andover, MA, 01810
Posts: 1,972
Jun 27, 2022, 8:30 pm
#26
Join Date: May 2007
Location: Sherman Oaks, CA
Programs: Ozark Go-Getters Gold, Statler Star Silver, others from a variety of alternate timelines
Posts: 843
This hotel is now a regular Hilton, not a Doubletree -- officially the Hilton Los Angeles Culver City.
(I was only here for a meeting for about an hour, so I have nothing else to add.)
(I was only here for a meeting for about an hour, so I have nothing else to add.)
Jun 27, 2022, 10:52 pm
#27
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David
Jun 30, 2022, 9:11 pm
#28
Join Date: May 2007
Location: Sherman Oaks, CA
Programs: Ozark Go-Getters Gold, Statler Star Silver, others from a variety of alternate timelines
Posts: 843
I'm not really a good judge of hotel aesthetics, but it does seem to be more "Hilton" than "DoubleTree" -- looks like the public areas have been renovated since I was previously here for a meeting some years back.