Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hilton | Hilton Honors
Reload this Page >

DoubleTree Suites by Hilton Hotel New York City - Times Square {US-NY}

DoubleTree Suites by Hilton Hotel New York City - Times Square {US-NY}

Reply

Old Jan 7, 19, 12:26 pm
  #721  
 
Join Date: May 2009
Location: EUG
Programs: AS MVPG, AA MM, HH Diamond, MR Gold, SPG Gold
Posts: 5,026
It will be another hotel, not all suites, not a Hilton - I read the name, something I can't really recall but I want to say "TS" something (probably for Times Square) but definitely not any familiar chain.
Eujeanie is offline  
Reply With Quote
Old Mar 27, 19, 10:26 pm
  #722  
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,098
Stayed here in early January and just noticed I never received any points for my stay. Nights posted towards my eligible nights towards status, but no points. Submitted a missing stay request and the drop-down choices for hotel didn't include the DT Suites because it is now closed, I assume. Entered the Embassy Suites instead and added a note explaining that it was the DT Suites and not the Embassy Suites. I'm guessing the hotel's closing had something to do with no points posting, so double check your account if you had a stay here shortly before the closing (end of Jan).
mangoMan is offline  
Reply With Quote
Old Mar 29, 19, 12:06 pm
  #723  
 
Join Date: Feb 2018
Posts: 4
FWIW, the hotel stayed open at least a week past the end of January (My last stay there was 8 Feb 19). I also noticed proper nights posted. After a few minutes of forensic point accounting due to entry for the stay disappearing from both the app and web, I was able to verify that I received the correct points as well.
vonsnooks is offline  
Reply With Quote
Old Mar 31, 19, 6:30 pm
  #724  
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,098
Originally Posted by vonsnooks View Post
After a few minutes of forensic point accounting due to entry for the stay disappearing from both the app and web, I was able to verify that I received the correct points as well.
I guess this could've happened to me as well, but as I have no idea what my points balance was before the stay I can't determine whether the points were awarded or not. It sure would be nice if the HHonors website showed your balance after every transaction. It shouldn't require forensic skills
englisha likes this.
mangoMan is offline  
Reply With Quote
Old Mar 31, 19, 6:51 pm
  #725  
 
Join Date: Apr 2011
Posts: 181
Originally Posted by mangoMan View Post
I guess this could've happened to me as well, but as I have no idea what my points balance was before the stay I can't determine whether the points were awarded or not. It sure would be nice if the HHonors website showed your balance after every transaction. It shouldn't require forensic skills
Still hell, but you may check your email history if you don't delete old emails. They send me an email every month with the points balance.
B3nder is offline  
Reply With Quote
Old Apr 1, 19, 1:03 pm
  #726  
FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Hyatt Diamond
Posts: 12,654
Originally Posted by mangoMan View Post
I guess this could've happened to me as well, but as I have no idea what my points balance was before the stay I can't determine whether the points were awarded or not. It sure would be nice if the HHonors website showed your balance after every transaction. It shouldn't require forensic skills
Just log into your account and it will show what points are awarded per stay.
jamesteroh is offline  
Reply With Quote
Old Apr 1, 19, 1:50 pm
  #727  
 
Join Date: May 2009
Location: EUG
Programs: AS MVPG, AA MM, HH Diamond, MR Gold, SPG Gold
Posts: 5,026
Originally Posted by jamesteroh View Post
Just log into your account and it will show what points are awarded per stay.
Not just the total points, but every single bonus you're entitled to, also. Just expand the portfolio for each stay.
Eujeanie is offline  
Reply With Quote
Old Apr 2, 19, 10:33 am
  #728  
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,098
Originally Posted by jamesteroh View Post
Just log into your account and it will show what points are awarded per stay.
Yes, of course. But in my case the stay is not showing up in the list of stays - it is missing.
mangoMan is offline  
Reply With Quote
Old Apr 3, 19, 1:07 pm
  #729  
 
Join Date: Apr 2011
Posts: 181
Originally Posted by jamesteroh View Post
Just log into your account and it will show what points are awarded per stay.
What doesnt show is the balance before/after additions or subtractions.
B3nder is offline  
Reply With Quote
Old Apr 3, 19, 9:46 pm
  #730  
FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Hyatt Diamond
Posts: 12,654
Originally Posted by B3nder View Post
What doesnt show is the balance before/after additions or subtractions.
Do any travel websites show that? I"m looking at my Delta activity right now and it doesn't show a running total just miles that got posted and the source and miles subtracted on redemptions. Same with my Hyatt account.

I agree it would be nice to have a "statement" type format with running totals.
jamesteroh is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread