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Is this common?
I just did 3 stays in 3 nights...
Feb 19: YVR Hilton Airport Feb 20: Hampton Inn YVR Feb 21: YVR Hilton Airport The Hampton Inn one already posted along with the first bonus (5000). Is it common that later stays credit before earlier stays? Also, i remember there was some Amex promotion, I paid with Amex and are there suppose to be some bonus points? My Amex is Canada based. |
It is quite common. Some proprties transmit to HHonors nightly. Some still mail in.
It depends what system they are on. I'm sure Adam could provide more detail. [This message has been edited by chix (edited 02-23-2001).] |
I just did Charlotte, NC 3 nights:
Exec Park Hilton and Towers Hampton Inn and Hampton posted first PLUS the Amex charge is not even posted yet! There are supposed to be triple base points for Amex, though I have no bonus posted with Hampton at this point. Don't know if they sweep for that one. My Gold Challenge points posted right away. |
In my experience, Hampton Inn always posts in 1-2 days, Hiltons seem to take about 5.
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I stayed at Hilton Dallas Parkway - checked out on 2/11 and points just posted today (2/23). i thought it was a little on the slow side..
The Homewood Suites I stay at approx. 2 times per month posts faster.. |
I always get the hampton inns in about a day. Hilton anywhere from 4 days to never. Kind of ironic since hampton did not have a frequent stay program before hilton bought them.
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Postings times are sketchy across the properties. Most are franchises and have varying degrees of system compatibility and front desk expertise. Missing postings are not uncommon and these bonuses are wreaking havoc; just keep the paperwork until you're satisfied that you've been credited (not only in terms of HHonors points, but airline miles as well). Customer service is their savings grace, but it must be costing them in good will and labor to get it right the second (or more) time around.
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