Hilton Survey for the new website
#1
Original Poster
Join Date: Jan 2006
Location: SFO
Programs: UA MMGold, HH Diamond, Marriott Plat
Posts: 1,263
Hilton Survey for the new website
Just took a survey, mainly they ask for input of the new website. They give screen shot step by step and ask in every step what you like and what you don't like. It took me more than 30 min. to finish.
I got the survey prompt after booking a hotel stay. Probably a good idea to take the survey if you have suggestions for improvement.
I got the survey prompt after booking a hotel stay. Probably a good idea to take the survey if you have suggestions for improvement.
#2
#3
Join Date: Oct 2008
Location: Austin, TX
Programs: United Mileage Plus, Hilton Honors, Priority Club, Hyatt Platinum
Posts: 55
I like the new site when it appears to randomly allow access to it. But, I've been having problems searching for, and completing reservations - the sessions keep expiring, as it flips back and forth between the old/new AFTER I'm logged in.
#4
Join Date: Sep 2009
Location: TYS
Programs: DL-DM; HH-Gold; MR-Silver; Avis-First
Posts: 167
Yeah, that's a crazy long survey.
While it seems to be random as to which search tool I'm presented with (new or old), I have found that by clicking "More Search Options", it always presents the new one. ^
While it seems to be random as to which search tool I'm presented with (new or old), I have found that by clicking "More Search Options", it always presents the new one. ^
#5
Join Date: Oct 2008
Location: Austin, TX
Programs: United Mileage Plus, Hilton Honors, Priority Club, Hyatt Platinum
Posts: 55
Thanks for that tip... I'll try that. The new user interface is a big improvement, and it seems significantly faster - at least for me.