[ARCHIVE to 2019] The Definitive Hilton Honors Status Match Thread
Jan 9, 2019, 7:19 am
#1291
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
I just attempted to do a match from Marriott Platinum into Hilton, and I was rejected... unclear why as I provided screenshots of two reservations from November and a screenshot of my "platinum" status on the my account screen (which, sadly, is the only thing I could find with my status). Any recommendations on documentation I can provide to match from Marriott to Hilton?
Jan 9, 2019, 8:42 pm
#1292
Join Date: Dec 2018
Location: PHX
Programs: Delta DM, Marriott Lifetime Titanium, HHonrs Diamond
Posts: 1,336
I just attempted to do a match from Marriott Platinum into Hilton, and I was rejected... unclear why as I provided screenshots of two reservations from November and a screenshot of my "platinum" status on the my account screen (which, sadly, is the only thing I could find with my status). Any recommendations on documentation I can provide to match from Marriott to Hilton?
The only thing I could think of is that someone messed up considering they are swamped with the January transition for current members.
I would re-apply using the same screenshots and double check that they upload and that your HHonors number is typed correctly. Also disable any kind of adblocker plugins.
Jan 9, 2019, 9:43 pm
#1293
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
. They didn't even bother to read the support thread!
Jan 13, 2019, 3:30 pm
#1294
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,598
Well, they have reset my account, and now for several days I have been experiencing "we are getting your Hilton Honors account ready for 2019". So no doubt it will revert to needing 20 stays or 40 nights. Shame, I thought for a moment that their rubbish IT was going to work in my favour.
Jan 29, 2019, 6:25 am
#1295
Join Date: Jan 2017
Programs: Southwest, United, American Airlines
Posts: 56
Status Match Help
I applied for a status match here to be matched to the diamond level from my Marriot Platinum: https://statusmatch.hiltonhonors.com/
It's been over 10 days and no word back from Hilton. I called Hilton and they made me re-submit again.
Does anybody have a phone number that can connect me with an agent that can see my submission? Every time I call they say there's nothing they can do and I just have to wait even though it's been over 2 weeks. The lady yesterday I called had me re-submit on that form.
I have a stay coming up and would like Diamond status for the free breakfast.
Thanks!
It's been over 10 days and no word back from Hilton. I called Hilton and they made me re-submit again.
Does anybody have a phone number that can connect me with an agent that can see my submission? Every time I call they say there's nothing they can do and I just have to wait even though it's been over 2 weeks. The lady yesterday I called had me re-submit on that form.
I have a stay coming up and would like Diamond status for the free breakfast.
Thanks!
Jan 29, 2019, 11:26 am
#1296
Join Date: Nov 2018
Posts: 14
This is not the news you wanted. However I have been waiting since early December for my match. Several phonecalls emails and resubmission later and still no joy.
I have given up! The ironic thing is that I would have qualified to diamond already by now since the first submission.
there is no confirmation they have received your request. The customer service is incompetent they only keep asking you to resubmit the information.
they have been caught up with so much IT problems. Last year's point have only just been updated.
If any hilton staffers read this you need to do better.
I have given up! The ironic thing is that I would have qualified to diamond already by now since the first submission.
there is no confirmation they have received your request. The customer service is incompetent they only keep asking you to resubmit the information.
they have been caught up with so much IT problems. Last year's point have only just been updated.
If any hilton staffers read this you need to do better.
Jan 29, 2019, 11:31 am
#1297
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
I got a reply for the status match today. There is hope...
Jan 29, 2019, 12:46 pm
#1298
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,115
Jan 29, 2019, 5:58 pm
#1299
Join Date: Jan 2017
Programs: Southwest, United, American Airlines
Posts: 56
Jan 30, 2019, 5:35 am
#1300
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
This was my second match since 2015.
About 3 biz days for the initial reply. The email address was [email protected].
I don’t believe I’m eligible to gift anything until I requalify for next year. Sorry!
I don’t believe I’m eligible to gift anything until I requalify for next year. Sorry!
Jan 30, 2019, 10:14 am
#1301
Join Date: Jan 2017
Programs: Southwest, United, American Airlines
Posts: 56
This was my second match since 2015.
About 3 biz days for the initial reply. The email address was [email protected].
I don’t believe I’m eligible to gift anything until I requalify for next year. Sorry!
I just emailed that number.
Feb 5, 2019, 10:41 am
#1302
Join Date: Feb 2019
Posts: 2
Anyone recently match from Marriott Rewards? They keep asking for additional information, none of which appears to be available on website or app. Nothing appears to have my full name on it, along with my current status, and recent activity. Any suggestions on where to look online? I haven't had a physical MR card in years.
Thanks,
Mike
Thanks,
Mike
Feb 5, 2019, 10:55 pm
#1303
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
Yeah, sorry @MPReston but I'm in an endless loop...
1) Submit Marriott stuff
2) Get e-mail saying, "not good enough", reply to this e-mail
3) Reply to e-mail with more stuff
4) Get e-mail saying, "please go to this web page if you want a status match"
It's hopeless. I've basically given up.
1) Submit Marriott stuff
2) Get e-mail saying, "not good enough", reply to this e-mail
3) Reply to e-mail with more stuff
4) Get e-mail saying, "please go to this web page if you want a status match"
It's hopeless. I've basically given up.
Feb 6, 2019, 9:00 am
#1304
Join Date: Jan 2010
Location: HSV
Programs: Hy Glob,Choice Dia, MR TIT,IHG SPR,HH Dia, Wyn Dia, UA Sil, WN Alis, Hert 5*, National EE
Posts: 1,188
Requested match Friday or Saturday via Hilton match link.
uploaded docs.
match came through this morning.
perfect timing as I’ll have 4 one nighters this week.
uploaded docs.
match came through this morning.
perfect timing as I’ll have 4 one nighters this week.
Feb 8, 2019, 12:53 am
#1305
Join Date: Feb 2015
Location: SIN
Programs: SQ Krisflyer, Hilton Gold, Best Western Diamond, SPG Gold
Posts: 155
