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[ARCHIVE to 2015] Hilton Hawaiian Village Waikiki Beach Resort {US-HI}

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Nov 10, 2008, 5:30 am

#2146

Yohans

Join Date: May 2008

Location: MEL

Programs: QF (WP), Krisflyer Gold, UA PremExec, HH Diamond, SPG Plat, IC PC Gold Amb

Posts: 18

Quote:

Originally Posted by Andriyko

I understand there is no sure way to figure out which tower/room we'll be assigned on an award stay as Diamond members? And reading all these posts leads me to believe that contacting someone at the property is a must in order to secure a good room. Am I correct?
Any info re how to contact the General Manager would be appreciated.
We'll be staying at the property for the first time on GLON award, and I'd like to get an opcean view room which tower is teh best one for those?).
Thanks.

I stayed there back in June on a GLON and got upgraded to the Kalia tower. The room was high up and had a fantastic ocean view. I didn't pre-arrange anything although I was early for check-in. Don't be too early though as the good rooms may not have been vacated yet.

Nov 10, 2008, 5:57 am

#2147

Andriyko

Join Date: May 2005

Location: Kyiv, Ukraine

Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond

Posts: 7,691

Quote:

Originally Posted by Yohans

Thanks for the tip.^
So, what are non upgraded rooms?

One more question: is the hotel beach a public one? If we choose to stay at the Doubletree can we visit the HHW for teh beach/attractions?

Last edited by Andriyko; Nov 10, 2008 at 6:12 am

Nov 10, 2008, 6:20 am

#2148

linsj

Join Date: Jan 2004

Location: Chicagoland/ORD

Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold

Posts: 3,458

Quote:

Originally Posted by Andriyko

One more question: is the hotel beach a public one? If we choose to stay at the Doubletree can we visit the HHW for teh beach/attractions?

The beach is public, and you can rent (for a high price) chairs, umbrellas, etc.

Nov 10, 2008, 7:21 am

#2149

Andriyko

Join Date: May 2005

Location: Kyiv, Ukraine

Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond

Posts: 7,691

Quote:

Originally Posted by linsj

The beach is public, and you can rent (for a high price) chairs, umbrellas, etc.

Thank you.

Nov 10, 2008, 8:57 am

#2150

nonutrix

Join Date: Mar 2008

Posts: 46

Quote:

Originally Posted by Andriyko

Thanks for the tip.^
So, what are non upgraded rooms?

The non-upgraded rooms at HHV will probably be garden view in either the Tapa or Kalia Towers. However, many garden view rooms have partial ocean views.

nonutrix

Nov 11, 2008, 8:10 am

#2151

Andriyko

Join Date: May 2005

Location: Kyiv, Ukraine

Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond

Posts: 7,691

So many people contacted some one at teh hotel to request upgrades and no one can share the contact info?

Nov 11, 2008, 9:49 am

#2152

nonutrix

Join Date: Mar 2008

Posts: 46

Quote:

Originally Posted by Andriyko

So many people contacted some one at teh hotel to request upgrades and no one can share the contact info?

In several stays a year at HHV over the last 8-10 years, I've never contacted the hotel in advance regarding an upgrade. So I can't help you with a contact name or number.

Sorry,

nonutrix

Nov 11, 2008, 11:11 am

#2153

cblaisd

Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz

Join Date: Jun 2000

Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite

Posts: 36,026

Quote:

Originally Posted by Andriyko

So many people contacted some one at teh hotel to request upgrades and no one can share the contact info?

Also

--

http://www.flyertalk.com/forum/showp...postcount=1427
http://www.flyertalk.com/forum/showp...postcount=1312
http://www.flyertalk.com/forum/showp...postcount=1242
http://www.flyertalk.com/forum/showt...t=#post7426187

Nov 11, 2008, 11:52 am

#2154

Andriyko

Join Date: May 2005

Location: Kyiv, Ukraine

Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond

Posts: 7,691

Quote:

Originally Posted by nonutrix

In several stays a year at HHV over the last 8-10 years, I've never contacted the hotel in advance regarding an upgrade. So I can't help you with a contact name or number.

Sorry,

nonutrix

Was not referring to you specifically.

I'm sorry.

Quote:

Originally Posted by cblaisd

Also

Thank you!

P.S. Noel Trainor resigned about 6 or 7 months ago. The hotel has a new GM now.

Last edited by Andriyko; Nov 11, 2008 at 12:00 pm

Nov 12, 2008, 5:26 am

#2155

TTT103

Join Date: Apr 2002

Posts: 2,946

I was upgraded two summers ago to a Rainbow suite. However, I'm not a fan of the resort, as I prefer smaller properties. A parking garage is not what one visions when thinking of Hawaii. The place is just too much of a factory for me.

Nov 12, 2008, 6:59 pm

#2156

MayorMcKnife

Join Date: May 2005

Location: WAS (DCA, IAD, BWI)

Programs: UA 1K, CO Platinum, HH Diamond, Marriott Gold, Hertz 5 *

Posts: 1,314

Quote:

Originally Posted by Andriyko

So many people contacted some one at teh hotel to request upgrades and no one can share the contact info?

I'm about to PM you a very good contact. Since I don't know you, I have to request the following: please don't ever make his name public, be very respectful, and if you get an upgrade, tip him generously (I would suggest $15/night for a suite). I was told that starting in Sept, it was the HHV policy to no longer give upgrades to award stays. So I can't promise anything. But this person hooked me up twice in a very nice suite (one on a GLON). If it works out and he doesn't seem spooked, I will PM his info to others that ask. Let us know what happens.

edit - an established FTer just requested the contact too. I gave it to him. I want to hear back on their experiences before giving it out to anyone else. I'll edit this post when/if I can send it out to someone else.

Last edited by MayorMcKnife; Nov 12, 2008 at 8:28 pm Reason: no requests temporarily, please

Nov 12, 2008, 9:03 pm

#2157

linsj

Join Date: Jan 2004

Location: Chicagoland/ORD

Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold

Posts: 3,458

Quote:

Originally Posted by MayorMcKnife

I was told that starting in Sept, it was the HHV policy to no longer give upgrades to award stays.

Either that's wrong or the policy didn't start in September since I got an upgrade on an award stay then.

Dec 11, 2008, 8:23 am

#2158

Andriyko

Join Date: May 2005

Location: Kyiv, Ukraine

Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond

Posts: 7,691

Would really appreciate any help with the following specific room assignments:

Choosing between a corner oceanfront room in the Rainbow tower and an oceanfront room in the Alii tower - which one to choose?

Thanks.

Dec 11, 2008, 10:04 am

#2159

nonutrix

Join Date: Mar 2008

Posts: 46

Quote:

Originally Posted by Andriyko

The rooms or views will not be that different in the two buildings you mention. If everything else is equal, I would go with the Alii Tower. It has a lounge with snacks and drinks all day. Also, its own private pool and check-in desk.

However, if you will be there on a Friday night, I would give the Rainbow Tower a slight edge for the fireworks viewing.

As for specific requests, I would ask for the Rainbow Tower corner room closest to Diamond Head. This would give you the best views over-all, as well as the fireworks and luau show, if you are there on Friday night. For the Alii Tower, I would ask for an ocean front room closest to the superpool.

Hope this helps!

nonutrix

Last edited by nonutrix; Dec 11, 2008 at 10:09 am

Dec 11, 2008, 12:02 pm

#2160

Andriyko

Join Date: May 2005

Location: Kyiv, Ukraine

Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond

Posts: 7,691

Quote:

Originally Posted by nonutrix

Hope this helps!

nonutrix

this does help a lot! Thanks^

We will not be there on a Friday night. The corner rooms look so good (they have two balconies, don't they). But the special amenities of the Alii Tower are enticing too. Thank you for the advice.