Hilton Seychelles Labriz Resort & Spa {SYC}
Jul 18, 2013, 11:15 am
#91
Join Date: Sep 2011
Location: Bay Area
Programs: IHG Plat, HH Diamond, SPG Gold, Hyatt Diamond
Posts: 238
On the Hilton Labriz website they offer complimentary return boat transfer between Mahé and Silhouette Island with a minimum stay of five nights. I booked six nights in June and the reservations team wrote me they would charge 125,- Euros per person for the boat transfer anyway.
Did anyone make the same experience?
Did anyone make the same experience?
Jul 18, 2013, 1:06 pm
#92
Join Date: Sep 2004
Location: UK
Programs: HH Diamond, IHG Spire, Marriott Titanium, BA Silver, FB Explorer
Posts: 995
You can email [email protected] to set up boat transfers. I used this email last week and got a response from the hotel within 24 hours.
Nov 14, 2013, 4:29 pm
#93
Join Date: Jul 2012
Location: Edinburgh
Programs: BA Silver, HHonors Gold, Marriott Bonvoy Gold
Posts: 41
Has anyone stayed at Labriz over Christmas or New Year and have any experience with the mandatory gala dinners?
I made a booking without realising this was a feature of Labriz. Whereas Northolme clearly displayed these on their websites, it was not mentioned on the Labriz site or indeed mentioned in the booking confirmation. My wife and I are unsure what we think of a mandatory €195 per person gala dinner.
I made a booking without realising this was a feature of Labriz. Whereas Northolme clearly displayed these on their websites, it was not mentioned on the Labriz site or indeed mentioned in the booking confirmation. My wife and I are unsure what we think of a mandatory €195 per person gala dinner.
Nov 14, 2013, 5:07 pm
#94
Join Date: Feb 2010
Posts: 959
There is likely NO other food option on the island for dinner on NYE, hence the mandatory charge. You could also try and contact the B&B La Belle Tortue for dinner.
This island is fantastic. Take the Grand Barbe hike ONLY if you are in superior physical condition.
This island is fantastic. Take the Grand Barbe hike ONLY if you are in superior physical condition.
Nov 15, 2013, 6:47 am
#95
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
While it's not good they didn't make it clear, it is entirely common for all these kind of resorts to have mandatory exorbitant dinners on Christmas and New Years. Across Seychelles, Mauritius, Maldives etc.... you won't find anywhere at this end of the quality scale that does not have it. On the plus side I am sure it will be a blast, so I'd just cough up the Euros, enjoy and chalk it up to experience ^
Nov 16, 2013, 4:49 pm
#96
Join Date: Jul 2012
Location: Edinburgh
Programs: BA Silver, HHonors Gold, Marriott Bonvoy Gold
Posts: 41
There is likely NO other food option on the island for dinner on NYE, hence the mandatory charge. You could also try and contact the B&B La Belle Tortue for dinner.
This island is fantastic. Take the Grand Barbe hike ONLY if you are in superior physical condition.
This island is fantastic. Take the Grand Barbe hike ONLY if you are in superior physical condition.
While it's not good they didn't make it clear, it is entirely common for all these kind of resorts to have mandatory exorbitant dinners on Christmas and New Years. Across Seychelles, Mauritius, Maldives etc.... you won't find anywhere at this end of the quality scale that does not have it. On the plus side I am sure it will be a blast, so I'd just cough up the Euros, enjoy and chalk it up to experience ^
Nov 16, 2013, 7:07 pm
#97
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Nov 21, 2013, 3:11 pm
#98
Join Date: Jul 2012
Location: Edinburgh
Programs: BA Silver, HHonors Gold, Marriott Bonvoy Gold
Posts: 41
On another note, does anyone know when the resort changed their policy on providing free boat transfers for anyone staying for 5 nights or more? When we booked back in February their website clearly stated this (I took a screen shot to prove it) and as per andaman C's post #91 above, it was still the case in July.
However upon emailing to confirm this and ask for boat schedule, I got a reply saying that return transfers are charged at €95 per person and I can see that their website has also been updated to reflect this.
I am obviously pressing them on this issue as we took the free transfers into account when choosing Labriz.
Has anyone else challenged them on this?
Nov 30, 2013, 6:13 pm
#99
Join Date: Jul 2012
Location: Edinburgh
Programs: BA Silver, HHonors Gold, Marriott Bonvoy Gold
Posts: 41
Update: the resort have agreed to provide the boat transfer complementary upon me pointing out it was offered as such with a stay of 5+ nights at time of booking.
It only seems to have changed recently, so if anyone else with advance bookings made before the change gets hit with this demand, it's certainly worthwhile challenging.
It only seems to have changed recently, so if anyone else with advance bookings made before the change gets hit with this demand, it's certainly worthwhile challenging.
Dec 12, 2013, 1:36 pm
#100
Join Date: May 2010
Posts: 107
We are booked at the Northolme resort during Christmas and received the same "compulsory" gala dinner email. Since this resort is located on the main island, I imagine there would be quite many options for the Christmas dinner. It was never mentioned during the booking process, or on the hotel's website even at this moment, that the dinner is mandatory. Any chance we can get out of it? I just don't like being mandated where I will be having dinner.
Dec 12, 2013, 3:24 pm
#101
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
We are booked at the Northolme resort during Christmas and received the same "compulsory" gala dinner email. Since this resort is located on the main island, I imagine there would be quite many options for the Christmas dinner. It was never mentioned during the booking process, or on the hotel's website even at this moment, that the dinner is mandatory. Any chance we can get out of it? I just don't like being mandated where I will be having dinner.
Dec 12, 2013, 3:48 pm
#102
Join Date: Jul 2005
Location: London
Posts: 2,385
We are booked at the Northolme resort during Christmas and received the same "compulsory" gala dinner email. Since this resort is located on the main island, I imagine there would be quite many options for the Christmas dinner. It was never mentioned during the booking process, or on the hotel's website even at this moment, that the dinner is mandatory. Any chance we can get out of it? I just don't like being mandated where I will be having dinner.
Dec 12, 2013, 6:52 pm
#103
Join Date: Jul 2009
Location: BWI
Programs: HHonors Diamond, SPG Gold
Posts: 767
We are booked at the Northolme resort during Christmas and received the same "compulsory" gala dinner email. Since this resort is located on the main island, I imagine there would be quite many options for the Christmas dinner. It was never mentioned during the booking process, or on the hotel's website even at this moment, that the dinner is mandatory. Any chance we can get out of it? I just don't like being mandated where I will be having dinner.
I think you're out of luck.
Dec 12, 2013, 9:18 pm
#104
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Dec 20, 2013, 11:48 am
#105
Join Date: May 2010
Posts: 107
I tried a test booking and also the next page when trying to pick a room; it's on the very top of the page in a yellow box "Christmas Eve Gala Dinner will be subject to 195 EUR per person (24/12/13) and New Year Eve Gala Dinner will be subject to 195 EUR per person (31/12/13)"
I think you're out of luck.
I think you're out of luck.