Hey folks, just interested in comparing notes. A couple times lately I've requested late checkout and have gotten the definite impression it's scarce as hens' teeth (past 1 PM anyway).
Anyone have insight? When I called this morning (Embassy Suites in Murfreesboro, TN) it didn't sound as though my having VIP status made any difference. The desk staffer told me she'd 'check with housekeeping', then put me on hold for two seconds - during which time she could only have checked with housekeeping had she been speaking at the speed of light - then came back and told me it wouldn't happen.
Honestly, this is the one area where (for me) SPG really gets the nod over Hilton (except for householding of points, another whole topic)...
Have you ever gotten a really late checkout? Where and under what circumstances? (I did do a search for other threads and didn't see an omni on this subject - apologies if I've somehow missed it...)
Programs: UA "Lifetime" Gold and Silver Wings, AS MVPG75K, HH Diamond, IC Plat, Marriott Gold, Hertz 5*
Posts: 9,021
We've generally had no problem obtaining a 1:00-2:00 p.m. checkout. The Buenos Aires Hilton quibbled with us recently, which was annoying, but they did have a hotel-filling convention from Brazil coming in the same evening so it was somewhat understandable.
Programs: AA Plat 1MM, DL Silver (FO), Hilton Diamond, Hyatt Expl, IHG Plat, Marriott Gold, SPG Gold, Hertz PC
Posts: 27,084
I've asked three times and was told twice 1 PM was the latest. The third time I asked for 1 and was offered 1:30, I'm certain I could have extended it past then if I'd wanted.
Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!
Posts: 1,511
I've asked several times and almost always received what I asked for, which usually was 1:00 or 2:00 p.m. I don't recall ever asking for a room past 2:00 p.m. I've had 2:00 twice this year - Doubletree Syracuse and Cardiff Hilton.
Programs: HH Diamond (The Hard Way) Braniff Platinum, Eastern Airlines Gold, Piedmont Airlines Rubix Level
Posts: 156
Late Check-out never been an issue
Just two weeks ago I was given a 1:00pm check-out I have never been declined a late check-out or early check in. Most of these have been Hampton Inn in NC and SC
At an 11:00 checkout Hampton, I asked for 1:00 recently and was given it after the clerk looked at the screen for a few seconds. His tone seemed to indicate it hadn't been a problem.
I asked and got late check out at Hilton KL twice, 6 PM and 4 PM. At Hilton Singapore, I've had it extend to 3 PM. 4 PM check out (subject to blah blah) was mentioned on the Diamond benefit list letter I got at check in at each of these properties.
Programs: UA 1K 2MM, Starwood Platinum, Hilton Diamond
Posts: 3,093
Quote:
Originally Posted by payam81
Asian properties are far superior in these terms.
Indeed, the Hilton in Colombo, Sri Lanka, granted me a 9:00 PM checkout when I was there this past April. On the other hand, Europe has proven to be very hit or miss. The Hilton Dusseldorf did not want to permit me to check out anytime later than noon.
Hey folks, just interested in comparing notes. A couple times lately I've requested late checkout and have gotten the definite impression it's scarce as hens' teeth (past 1 PM anyway).
Anyone have insight? When I called this morning (Embassy Suites in Murfreesboro, TN) it didn't sound as though my having VIP status made any difference. The desk staffer told me she'd 'check with housekeeping', then put me on hold for two seconds - during which time she could only have checked with housekeeping had she been speaking at the speed of light - then came back and told me it wouldn't happen.
Honestly, this is the one area where (for me) SPG really gets the nod over Hilton (except for householding of points, another whole topic)...
Have you ever gotten a really late checkout? Where and under what circumstances? (I did do a search for other threads and didn't see an omni on this subject - apologies if I've somehow missed it...)
Diamond here. Mixed experience but usually does the status not matter. When I get the late check-out I usually get it in the hotels where I am a regular guest.
In hotels as returning guest - no problem to get 2-4PM.
Best ever was in Conrad SIN where they allowed us check-out at 6PM + lounge access until ~9PM when we left for airport.
On the other hand, Europe has proven to be very hit or miss. The Hilton Dusseldorf did not want to permit me to check out anytime later than noon. 
