FN601 credit stay entitled to? I also booked extra kids room.
#1
Original Poster
Join Date: Jan 2010
Programs: HH Diamond, SPG Gold, Goldpoints Silver, A-Club Silver, Miles&More FQT and some more crap
Posts: 34
FN601 credit stay entitled to? I also booked extra kids room.
Hi,
Sorry if this has been discussed already but 2 weeks ago I used my FN601 voucher for a room and also booked a 2nd room for the kids at the 50% rate (not on points as than there's no discount but paid it).
I have meanwhile stayed at other Hiltons and received my points, stays etc. for these as should be but haven('t received my "stay" yet nor points on the paid room.
Is this normal?
Thanks,
Sorry if this has been discussed already but 2 weeks ago I used my FN601 voucher for a room and also booked a 2nd room for the kids at the 50% rate (not on points as than there's no discount but paid it).
I have meanwhile stayed at other Hiltons and received my points, stays etc. for these as should be but haven('t received my "stay" yet nor points on the paid room.
Is this normal?
Thanks,
#2
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,459
Same thing happened to me, some how the FN601 room messed up the paid room. It took a call to DD then a call the property and the stay was finally posted, however the rate on my second room was at an eligible rate not sure about your 50% rate.