Mysterious Diamond Upgrade
Apr 25, 2010, 2:13 pm
#31
Join Date: Sep 2002
Location: Cardiff, Wales, UK
Posts: 982
I've just had this, welcome, notice.
I've also this month had my ICH RA renewed (earned).
When or where, broadly, will I get a better deal / service with HH rather than IC group hotels?
In other words, I'm prepared to do what Hilton presumably wanted - stay in their hotels - but I'm only going to do that where it's to my advantage over the alternative.
I've also this month had my ICH RA renewed (earned).
When or where, broadly, will I get a better deal / service with HH rather than IC group hotels?
In other words, I'm prepared to do what Hilton presumably wanted - stay in their hotels - but I'm only going to do that where it's to my advantage over the alternative.
May 1, 2010, 3:27 am
#32
Join Date: Feb 2005
Location: England, though not on purpose.
Posts: 3,563
Well I got this letter with my Diamond card and three years of status!!! This will save me money on keeping SPG Plat!
I am now over the trauma I suffered when I opened the previous envelope with my blue card in! I am not questioning the value of Amex Centurion so much now!
I am now over the trauma I suffered when I opened the previous envelope with my blue card in! I am not questioning the value of Amex Centurion so much now!
Dear Mr. Inthesky,
We recently sent you a letter that inadvertently communicated the wrong membership level for the Hilton HHonors™ program. We are sincerely sorry for the confusion. To apologize for the inconvenience, 50,000 Hilton H Honors points have been deposited into your account - that's enough points for a free nig ht's stay in ourtop reward category.
Additionally, as a valued customer, American Express and Hilton Worldwide are pleased to provide you with an upgrade to Diamond status, the highest level of membership in the Hilton HHonors program. Your HHonors Diamond status is valid through March 31, 2013 and your new card is enclosed.
Diamond status provides you with many benefits, such as earning a 50% bonus on all HHonors Base Points so you can get to your rewards, including complimentary hotel stays, even faster. In addition, you're always guaranteed a room so long as you book at least 48 hours priorto arrival.
We thank you for your understanding and look forward to your next visit. If you have any questions about your Hilton HHonors account, or to learn more about Diamondstatus, please don't hesitate to call your dedicated Diamond desk at 1-877-444-9847.
We recently sent you a letter that inadvertently communicated the wrong membership level for the Hilton HHonors™ program. We are sincerely sorry for the confusion. To apologize for the inconvenience, 50,000 Hilton H Honors points have been deposited into your account - that's enough points for a free nig ht's stay in ourtop reward category.
Additionally, as a valued customer, American Express and Hilton Worldwide are pleased to provide you with an upgrade to Diamond status, the highest level of membership in the Hilton HHonors program. Your HHonors Diamond status is valid through March 31, 2013 and your new card is enclosed.
Diamond status provides you with many benefits, such as earning a 50% bonus on all HHonors Base Points so you can get to your rewards, including complimentary hotel stays, even faster. In addition, you're always guaranteed a room so long as you book at least 48 hours priorto arrival.
We thank you for your understanding and look forward to your next visit. If you have any questions about your Hilton HHonors account, or to learn more about Diamondstatus, please don't hesitate to call your dedicated Diamond desk at 1-877-444-9847.
May 2, 2010, 5:50 am
#34
Join Date: Feb 2005
Location: England, though not on purpose.
Posts: 3,563
May 2, 2010, 6:09 am
#35
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
Well I got this letter with my Diamond card and three years of status!!! This will save me money on keeping SPG Plat!
I am now over the trauma I suffered when I opened the previous envelope with my blue card in! I am not questioning the value of Amex Centurion so much now!
I am now over the trauma I suffered when I opened the previous envelope with my blue card in! I am not questioning the value of Amex Centurion so much now!
May 3, 2010, 10:19 am
#36
Join Date: Apr 2008
Programs: VS/bmi Gold, CX Diamond, SPG/Radisson/Sirius Gold, PC/A|Club Plat, GHA Black, Hilton Diamond +++
Posts: 171
That explains the mystery!
I checkced in at a Conrad hotel this weekend, and when I produced my (expired) Gold VIP card, the guy at the counter said: "Sir, I have to inform you that you no longer have Gold VIP status... you are now Diamond!"
I had no idea why, but I didn't complain about the Executive Suite to which I was upgraded! ^
(I also received the blue card by mistake, and have Centurion IDC.)
I checkced in at a Conrad hotel this weekend, and when I produced my (expired) Gold VIP card, the guy at the counter said: "Sir, I have to inform you that you no longer have Gold VIP status... you are now Diamond!"
I had no idea why, but I didn't complain about the Executive Suite to which I was upgraded! ^
(I also received the blue card by mistake, and have Centurion IDC.)
May 3, 2010, 12:54 pm
#38
Join Date: Oct 2004
Programs: Darth Vader of AMEX, A ladys best friend of Hilton, Pt78 of SPG, *G ,*S, ANA VIP
Posts: 3,931
location
so everybody has to stay in hiltons, hyatts etc. too.
so it was a good decision to not renew my diamond this year... now i am getting it for free, through centurion ;
dp
May 3, 2010, 1:14 pm
#39
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Why was I upgraded, Gold to Diamond?
Just checked my account online, finally, and found that I am now Diamond. 
Why?
20 stays
46 nights
51,000 base points.
No Surpass or even Amex.
I was on track to be Diamond in July or August, but I was surprised to find this. Will it get revoked? Is it a promotion? Should I just be quiet and enjoy my new status? Does this happen often?
No email, yet. No letter but not enough time.
Why?
20 stays
46 nights
51,000 base points.
No Surpass or even Amex.
I was on track to be Diamond in July or August, but I was surprised to find this. Will it get revoked? Is it a promotion? Should I just be quiet and enjoy my new status? Does this happen often?
No email, yet. No letter but not enough time.
May 3, 2010, 1:27 pm
#40
Join Date: Feb 2007
Programs: IC Royal Ambassador, SPG Platinum, HH Gold, BA Gold, Flying Blue Platinum
Posts: 767
Just checked my account online, finally, and found that I am now Diamond.
Why?
20 stays
46 nights
51,000 base points.
No Surpass or even Amex.
I was on track to be Diamond in July or August, but I was surprised to find this. Will it get revoked? Is it a promotion? Should I just be quiet and enjoy my new status? Does this happen often?
No email, yet. No letter but not enough time.
Why?
20 stays
46 nights
51,000 base points.
No Surpass or even Amex.
I was on track to be Diamond in July or August, but I was surprised to find this. Will it get revoked? Is it a promotion? Should I just be quiet and enjoy my new status? Does this happen often?
No email, yet. No letter but not enough time.
Sounds like you are well on your way, but this way you enjoy the benefits a little earlier;-)
May 3, 2010, 3:57 pm
#41
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
You may have benefited from a 7 stays, 14 nights between 1 April and end of June offer to upgrade to Diamond until end of March 2011, only holding Diamond beyond that if you meet the normal criteria.
Sounds like you are well on your way, but this way you enjoy the benefits a little earlier;-)
Sounds like you are well on your way, but this way you enjoy the benefits a little earlier;-)
May 4, 2010, 1:16 pm
#42
Join Date: Jan 2010
Location: BOS
Programs: AA EXP, 1MM. HH Diamond
Posts: 240
Well congratulations guys and I am happy for you ......but this really annoys me to read. I hope someone from HH reads this!
I have been a DIAMOND member who was downgraded this year for only staying 22 times in 2009....however unlike you I have done some 12 or 13 stays since January 1st but I am put back into GOLD and given a challenge to do 7 more stays before June 15. I am still in shock over this treatment.
This double standard is not sitting well with me nor is the non communicative nature of HH to its good members. Something sucks here big time! SPG never treated me this way and in fact they gave me a complimentary PLAT status for 2010 even though I missed their targets.
I have been a DIAMOND member who was downgraded this year for only staying 22 times in 2009....however unlike you I have done some 12 or 13 stays since January 1st but I am put back into GOLD and given a challenge to do 7 more stays before June 15. I am still in shock over this treatment.
This double standard is not sitting well with me nor is the non communicative nature of HH to its good members. Something sucks here big time! SPG never treated me this way and in fact they gave me a complimentary PLAT status for 2010 even though I missed their targets.
The fact that you even mentioned 'double standard' in your post, only makes the irony of your post that much more entertaining.