No Challenges/ Matching except Diamond?
Oct 25, 2009, 9:34 am
#1
Original Poster
Join Date: Oct 2009
Posts: 151
No Challenges/ Matching except Diamond?
I called HHonors this morning and was told they do not do challenges or match status except to diamond. I asked about the hiltonracing.com fast track promotion (that I had previously signed up for) and was told it is not listed in my promotions and there was no way to match or fast track/challenge to gold. Is this true or did I just get a customer service rep that didn't know what she was talking about?
I have 25+ nights this year at Marriott and switched over to Hilton about 45 days ago and have 5 stays/8 nights with them so far.... I should get Gold by the end of the year regardless but I would like to get Gold before a series of stays coming in 2 weeks.
I have 25+ nights this year at Marriott and switched over to Hilton about 45 days ago and have 5 stays/8 nights with them so far.... I should get Gold by the end of the year regardless but I would like to get Gold before a series of stays coming in 2 weeks.
Oct 25, 2009, 10:01 am
#2
Join Date: Nov 2006
Programs: Seniors Bus Pass
Posts: 5,529
I got a free gold card sent to me earlier this year when the teamed up with bmi, where I am a gold card holder. It gave me an incentive to spread the business - so from a marketing oportunity it has worked.
As I have Marriott gold, IHC plat etc etc it was just another to add to the bundle, but I have been pleasantly surprised at the hotels.
I have had 31 nights (in 15 stays) since June with them so will probably get upgraded at some point.
Anyway, yes they do give golds out!
As I have Marriott gold, IHC plat etc etc it was just another to add to the bundle, but I have been pleasantly surprised at the hotels.
I have had 31 nights (in 15 stays) since June with them so will probably get upgraded at some point.
Anyway, yes they do give golds out!
Oct 25, 2009, 1:51 pm
#3
Join Date: Sep 2009
Location: Milan
Programs: BA Gold (CCR), Cartafreccia, HH Diamond, Esselunga Fidaty Gold
Posts: 443
I called HHonors this morning and was told they do not do challenges or match status except to diamond. I asked about the hiltonracing.com fast track promotion (that I had previously signed up for) and was told it is not listed in my promotions and there was no way to match or fast track/challenge to gold. Is this true or did I just get a customer service rep that didn't know what she was talking about?
I have 25+ nights this year at Marriott and switched over to Hilton about 45 days ago and have 5 stays/8 nights with them so far.... I should get Gold by the end of the year regardless but I would like to get Gold before a series of stays coming in 2 weeks.
I have 25+ nights this year at Marriott and switched over to Hilton about 45 days ago and have 5 stays/8 nights with them so far.... I should get Gold by the end of the year regardless but I would like to get Gold before a series of stays coming in 2 weeks.
(Why you want to move to HHonors when about half of the HHonors Diamond wants to leave?)
Oct 26, 2009, 8:23 am
#6
Join Date: Sep 2009
Location: Milan
Programs: BA Gold (CCR), Cartafreccia, HH Diamond, Esselunga Fidaty Gold
Posts: 443
Oct 28, 2009, 9:11 pm
#9
Original Poster
Join Date: Oct 2009
Posts: 151
So after 2 calls to HHonors I was told to bad there is no way to match to Gold....so I sent an email to [email protected] asking and attached a pdf copy of my Marriott activity statement... about 4 days later I received this:
Dear Mr. Check9rip:
Thank you for your request regarding an upgrade to the Gold VIP Level.
Based on the documentation you have provided, we are happy to extend a special one-time upgrade to Gold VIP. Please allow 3-4 weeks to receive your new card in the mail.
Should you require further assistance please contact the Hilton Customer Service Center at the address or telephone number listed below. Any HHonors Customer Service Representative will be happy to assist you. Thank you for your continuing support of the Hilton Family and the HHonors guest reward program.
Sincerely,
Jordan XXXXX
HRCC Member Services
P.O. Box 9003
Addison, TX 75001-9003
P. 1.800.548.8690
F. 1.972.788.1818
E. [email protected]
www.hiltonworldwide.com
So much for there is no way they can give me Gold....it already reflects the status change on hilton.com... now if I could of only received a challenge to diamond!
Dear Mr. Check9rip:
Thank you for your request regarding an upgrade to the Gold VIP Level.
Based on the documentation you have provided, we are happy to extend a special one-time upgrade to Gold VIP. Please allow 3-4 weeks to receive your new card in the mail.
Should you require further assistance please contact the Hilton Customer Service Center at the address or telephone number listed below. Any HHonors Customer Service Representative will be happy to assist you. Thank you for your continuing support of the Hilton Family and the HHonors guest reward program.
Sincerely,
Jordan XXXXX
HRCC Member Services
P.O. Box 9003
Addison, TX 75001-9003
P. 1.800.548.8690
F. 1.972.788.1818
E. [email protected]
www.hiltonworldwide.com
So much for there is no way they can give me Gold....it already reflects the status change on hilton.com... now if I could of only received a challenge to diamond!
Oct 29, 2009, 6:55 am
#10
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
So far have had no joy, the HHonors crooks are telling me it doesn't exist, I'm not registered, and other obvious lies.
After a few weeks as an HHonors member I'm on the fast-track back to PC.