Go Back  FlyerTalk Forums > Miles&Points > Car Rental Programs and Ride Services > Hertz | Gold Plus Rewards
Reload this Page >

return of rental: airport versus off-airport

return of rental: airport versus off-airport

Old Sep 9, 2008, 8:14 pm
  #1  
Original Poster
 
Join Date: Apr 2001
Location: Corvallis, Oregon
Programs: UA Lifetime 1K (3.52MM BIS miles) AA EXP (3.64MM)
Posts: 1,097
return of rental: airport versus off-airport

The company I work for is in Atlanta and whenever I can I try to not rent at the airport due to the killer concession (and etc.) fees.
So this week I rented at the perimeter marriott which is easily reached by Marta...but when returning the car my brain fogged and I returned to the airport rather than the renting location...I figured that I would get nailed for the extra fees but no...I paid the original rental price which was non-ATL pickup and dropoff...so my question is...are the killer fees only related to where you pickup the car or was I just lucky this time.
CVO 1K 2 Million is offline  
Old Sep 9, 2008, 10:24 pm
  #2  
 
Join Date: Nov 2006
Location: (insert city name here) hotel
Programs: AA - ExPlat 1MM Marriott - Platinum, Hertz - Presidents Circle
Posts: 483
looking at a couple recent receipts and one pickup at GSP and returned to ATL shows the fees are from the pickup point and not the return. Understand the off airport pickups but sometimes convenience overrules the $ saved by having to run further to get the pickup, even if by Marta.
purpleskiesfly is offline  
Old Sep 9, 2008, 11:05 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,625
Hertz at SFO appears to add a $17 transportation fee for rentals that I pick up at SFO. If I pick up at a HLE and return to SFO, they don't charge that fee.

I've been wondering if I can talk them into not charging that fee since I don't use airport transportation (train) to get to the airport rental location (I live in the Bay Area and have someone drop me off). I know I had this argument with another rental company a few years ago when the fee was around $10 and a manager agreed to waive it.
notquiteaff is offline  
Old Sep 10, 2008, 2:47 am
  #4  
 
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,938
The fee is based where you pick-up the car and it has long been a trick to use a nearby HLE to beat the airport fees and return the car to the airport

However, many of the best deals require you to return the car to the original location rather than a one-way rental to the airport so make sure you compare prices.
noah is offline  
Old Sep 10, 2008, 5:56 am
  #5  
das
 
Join Date: Feb 2000
Location: Chicago
Programs: UA 1K, AA Gold
Posts: 3,640
Originally Posted by noah
The fee is based where you pick-up the car and it has long been a trick to use a nearby HLE to beat the airport fees and return the car to the airport

However, many of the best deals require you to return the car to the original location rather than a one-way rental to the airport so make sure you compare prices.
There are some airports that have figured out this loophole and therefore assess the fee for pick up and/or drop off (AKL in particular comes to mind... and in the case of Avis the fee wasn't even disclosed on my confirmation because I was picking it up downtown).

But in most cases, taxes are based on pickup location... and many rates (not involving coupons) allow intra-city drop off at no cost. For example, I rent frequently from ORD and various HLEs in the Chicago area, and while the rate and tax varies by where I pick up, I find that drop off location doesn't change the rate as long as it's in the Chicago zone. I was once told by my HLE that I could even change my drop off HLE after pickup at no cost... but I'm sure this doesn't apply to all rates or coupons.
das is offline  
Old Sep 10, 2008, 11:40 am
  #6  
 
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
I have aranged with SBP AVIS to do that for me. I "rent" from the Embassy Suites in town, and since they share cars with the airport I just pick up my car at the airport when I arrive. Not only do I not get hit will all the fees, the rental is usually 10-15 dollars less per day. So my total for a 3 day weekend rental is only about $75 instead of $160.
trekwars2000 is offline  
Old Sep 10, 2008, 1:16 pm
  #7  
 
Join Date: Feb 2003
Location: CLE/CAK
Programs: DL Gold (2.5MM program miles), Airtran A+ Elite, Hilton Diamond, Hertz President's Circle
Posts: 593
Originally Posted by trekwars2000
the rental is usually 10-15 dollars less per day.
I had a Hertz agent in Las Vegas tell me that the company has a three-tier rate system for rentals there:
1) HLE -- lowest
2) Airport
3) Strip -- highest
OldRoyal is offline  
Old Sep 10, 2008, 4:33 pm
  #8  
 
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
Originally Posted by OldRoyal
I had a Hertz agent in Las Vegas tell me that the company has a three-tier rate system for rentals there:
1) HLE -- lowest
2) Airport
3) Strip -- highest
Agreed, however my above example was talking about SBP... I have seen the same thing as HLEs are less than the airport (by at least 50%) at SFO as well.
trekwars2000 is offline  
Old Sep 11, 2008, 8:16 am
  #9  
 
Join Date: Sep 2005
Location: Daejeon, Republic of Korea
Programs: OZ Diamond, nobody everywhere else
Posts: 164
My experiences tell me that Hertz usually treat airport locations and nearby (<10 miles maybe?) locations as the same for drop-off. Some examples:

1. When making reservations (pick up from both airport and HLE), the quoted rates were always the same whether I pick PIT or an HLE as drop-off location.

2. Reserved HLE-1 pick-up / HLE-2 drop-off. The contract indicates the drop-off location as PIT. Drop-off HLE (HLE-2) says nothing and I was charged the quoted rate.
philphys is offline  
Old Dec 5, 2008, 7:26 pm
  #10  
 
Join Date: Jan 2004
Location: IAH
Posts: 242
One Way Rental from HLE to Airport

I have a related question.

I am trying to rent a car from HLE in the Des Moines area to drive around for the weekend then return it at the DSM airport as I am flying out of town on Monday. This way I won't have to pay for the cab ride to the airport.

The only problem is that if I select DSM as the return location, I get the rate of $154.49 for 3 days and can't use the $35 off weekend rental coupon. On the other hand, if I return at the HLE, I get the rate of $29.61 (w/ the $35 coupon) for 3 days. Can I just pick the HLE as the return location when I reserve and return the car to the airport anyway w/o incurring extra charges? Both locations are corporate, if that matters.

Thanks for your help!
Lutz is offline  
Old Dec 6, 2008, 1:51 am
  #11  
 
Join Date: May 2006
Programs: Hertz PC, QF Plat, Velocity Gold, HHonors Gold, SPG Gold
Posts: 2,802
Originally Posted by Lutz
I have a related question.

I am trying to rent a car from HLE in the Des Moines area to drive around for the weekend then return it at the DSM airport as I am flying out of town on Monday. This way I won't have to pay for the cab ride to the airport.

The only problem is that if I select DSM as the return location, I get the rate of $154.49 for 3 days and can't use the $35 off weekend rental coupon. On the other hand, if I return at the HLE, I get the rate of $29.61 (w/ the $35 coupon) for 3 days. Can I just pick the HLE as the return location when I reserve and return the car to the airport anyway w/o incurring extra charges? Both locations are corporate, if that matters.

Thanks for your help!
NO - You will get charged the higher rate
AndDee is offline  
Old Dec 6, 2008, 10:52 am
  #12  
 
Join Date: Jan 2004
Location: IAH
Posts: 242
Originally Posted by AndDee
NO - You will get charged the higher rate
Bummer, this is unfortunate! There goes that idea.
Lutz is offline  
Old Dec 6, 2008, 11:37 am
  #13  
 
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,938
Originally Posted by Lutz
Bummer, this is unfortunate! There goes that idea.
Even with the cab ride to the airport you still save a lot of money by renting at the HLE. I'd just go that route.
noah is offline  
Old Dec 23, 2008, 6:51 pm
  #14  
 
Join Date: Jan 2004
Location: IAH
Posts: 242
Update

I was able to return the car to the airport just fine. The HLE assured me that I would be charged the same rate whether I returned it there or to the airport. At the airport, when the guy w/ the express checkout scanner (or whatever it is called) did the checkout in the parking lot, it gave me the rate of $195. But when I went to the desk inside, the lady was able to adjust it to $46. ^

So I suppose this depends on the area. If anyone is considering doing something like this, I recommend calling the location beforehand and making sure.
Lutz is offline  
Old Dec 30, 2008, 7:30 am
  #15  
Suspended
 
Join Date: Mar 2007
Posts: 92
Airport charge is only applied when pickup at an airport.
HotAirBus is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.