A thief works at Hertz Auto Return : Logan Airport/Boston
#1
Original Poster
Join Date: Sep 2007
Posts: 1
A thief works at Hertz Auto Return : Logan Airport/Boston
Please be cautious at Hertz Auto Return at Logan Airport in Boston. Monday, September 24, money was stolen by an Hertz employee. We returned a rental and boarded the shuttle bus to Delta. At the terminal we realized that we had left money in the arm rest glove box. We immediately boarded a bus back to Hertz. We explained the situation to the driver and he called the person who was responsible for Lost and Found. This person told him he was TOO BUSY to check for Lost items. The driver (who was very helpful) made two additional attempts and was told by this person he would call him back when he had time. We returned to Hertz and found the car in the exact location where it had been left it but the money was gone. Since we had a flight to catch we did not have time to file a police report. I only can post this notice to others. BE WARNED THAT THERE IS A THIEF WORKING AT HERTZ AUTO RETURN AT LOGAN AIRPORT.
#2
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
#3
Join Date: Aug 2001
Location: SNA
Programs: Sixt Platinum, Avis Preferred Plus, Hertz President's Circle, Hilton Diamond
Posts: 3,557
Don't bother. The EXACT same thing happened to me in LHR. I had a TomTom 300 navigation device that cost me $500 plus $220 for the European maps in it. I dropped the car off and ran for the shuttle. On the shuttle, I realized I had forgotten my TomTom 300 in the car so I had the shuttle driver drive me back.
It wasn't there. The manager talked to the people there, but they all denied ever seeing it. There was nothing they could do.
It wasn't there. The manager talked to the people there, but they all denied ever seeing it. There was nothing they could do.
#4
Join Date: Feb 2003
Location: STL, MO-US and A , SWA A-List, Marriott LTTE, Hilton Gold, Hertz PC
Posts: 1,883
How much cash are we talking about?
I think you would have had a similar outcome at 99.999% of other Hertz (or Avis, National ect...) locations. These guys make peanuts and consider items left behind a perk of the job.
(Not defending perp. it's just reality)
I think you would have had a similar outcome at 99.999% of other Hertz (or Avis, National ect...) locations. These guys make peanuts and consider items left behind a perk of the job.
(Not defending perp. it's just reality)
#5
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
This certainly isn't just hertz either, you leave anything anywhere and there is a very good chance in a blink it will vaporize.
I'm not saying what they did was right, it's just how it is.
I'm not saying what they did was right, it's just how it is.
#6
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Greener Pastures
Posts: 10,515
I once left a pair of prescription Ray Ban sunglasses (about $400 with the prescription lenses in them) in a car at Hertz in DEN. I called the station from the airport & they said they found them. I offered to pay for postage to send them to my office in DC & was told that they'd take care of it. A week passed, no sunglasses. I called them up again to see if they had mailed them yet and was told that there was no record of them being found. I should have gotten the name of the person I spoke to the first time, but carelessly did not. The messed up thing is that they were probably useless to whoever took them - they were prescription lenses. Sure, you can get replacement lenses, but that's sort of a pain in the neck!
#7
Join Date: May 2001
Location: MCO
Posts: 1,598
I am sorry to hear that. I would certainly let that station manager know what happened.
I left a pair of prescription sun glasses in a car in Toledo. I called, they had them and they mailed them to me. I let the station manager and Hertz customer service know about it.
I left a pair of prescription sun glasses in a car in Toledo. I called, they had them and they mailed them to me. I let the station manager and Hertz customer service know about it.
#9
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Greener Pastures
Posts: 10,515
I am sorry to hear that. I would certainly let that station manager know what happened.
I left a pair of prescription sun glasses in a car in Toledo. I called, they had them and they mailed them to me. I let the station manager and Hertz customer service know about it.
I left a pair of prescription sun glasses in a car in Toledo. I called, they had them and they mailed them to me. I let the station manager and Hertz customer service know about it.
#10
Join Date: Feb 2006
Location: RIC
Programs: Delta Gold, National EE, Hertz PC, Hilton Diamond, Marriott Gold
Posts: 889
Um...In today's America you expect someone working for peanuts not to take a bit of cash left in a car or really anything of value? If you were working a that wage don't tell me you wouldn't take it either. If you do you are a liar!
Not to be mean but you leave money anywhere and someone will take it if they see it. Walmart, Grocery store, mall, in a rental car, in a tree, etc.
So what are you expecting?
Sure it would be nice if we were all nice honest people but we arent and you have to deal with it...
Not to be mean but you leave money anywhere and someone will take it if they see it. Walmart, Grocery store, mall, in a rental car, in a tree, etc.
So what are you expecting?
Sure it would be nice if we were all nice honest people but we arent and you have to deal with it...
#12
Join Date: Sep 2005
Location: Chicagoland
Programs: UA Premier Exec., AC SE, Hilton Diamond, Hertz Gold, member of various and sundry others
Posts: 116
Your implication is that "today's America" is a place where moral values are no longer something to be questioned. That is really a sad state of affairs.
Yes, some people receive disgusting wages - but does that excuse a lowering of moral values (i.e. theft = theft)
JMHO
#13
Join Date: Mar 2003
Location: Midwest United States (and anywhere a cheap fare takes me)
Programs: Marriott (Gold), Hilton (Gold), SWA (CP), Hertz (5*), UA (Nobody), AA (Lifetime Gold)
Posts: 854
I am expecting that when the left item is a) clearly mistakenly left and b) has "significant" value that it will be held for a reasonable period of time (one week?) before being divided up between the workers. So, if I leave a couple of bottles of water (or other beverage) in the trunk, there's no reason to hold them (I can't carry them on the airplane and the value is minimal.) Same holds for tollway change, paperback books and CDs.
Significant cash, navigation devices and noise cancelling headphones clearly belong in the "hold" category, IMO.
#14
Join Date: Nov 2005
Location: 13mi@ORD
Programs: AA Gold
Posts: 376
Um...In today's America you expect someone working for peanuts not to take a bit of cash left in a car or really anything of value? If you were working a that wage don't tell me you wouldn't take it either. If you do you are a liar!
[...]
Sure it would be nice if we were all nice honest people but we arent and you have to deal with it...
[...]
Sure it would be nice if we were all nice honest people but we arent and you have to deal with it...
#15
Join Date: Sep 2007
Posts: 17
You need to watch them in Atlanta, too. I accidentally dropped my small wallet out of my purse in the car while I was getting out. I was at the check-in desk and realized it was missing. I called immediately and they said the manager found it and was bringing it to me. Well, lo and behold if everything except my cash was still in it. I called while sitting in the airport about the missing cash, but they "asked around" to no avail. Yeah, like someone is going to say "Yep, that was me. I stole the lady's cash." I have a gut feeling it was the manager. I had enough time to ride the shuttle to retrieve it but he was firm about taking the shuttle to bring it to me. It wasn't a big wad of cash, but I had no cash for an incidental cup of coffee. Oh, well, lesson learned. I take my time now and look at least twice all throughout the car before leaving it.
I'm sorry, but that's ridiculous to expect people to steal from rental cars because they may be working a lower paying job. Seriously, that's totally offensive. I've been in one of those "low paying jobs" and I NEVER stole a thing and I certainly never even consider it. You're painting with a rather large brush. What is wrong with the expectation of honesty?
I'm sorry, but that's ridiculous to expect people to steal from rental cars because they may be working a lower paying job. Seriously, that's totally offensive. I've been in one of those "low paying jobs" and I NEVER stole a thing and I certainly never even consider it. You're painting with a rather large brush. What is wrong with the expectation of honesty?