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My preferred flight arrives several hours before my desired Hertz pickup time

My preferred flight arrives several hours before my desired Hertz pickup time

Old Jul 10, 2023, 2:04 pm
  #1  
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Join Date: Mar 2005
Posts: 80
My preferred flight arrives several hours before my desired Hertz pickup time

The Hertz online reservation process normally requests my incoming flight information. I realize this data is helpful if my flight is delayed, and Hertz can then monitor my arrival, and delay my car pickup time accordingly.

But suppose my optimum flight (for price, airline, and schedule) arrives several hours before my desired Hertz pickup time. Suppose I need my car at 12 noon, and I want to return the car at 12 noon the next day. I only want to pay for a 1-day rental, and I don't want to pickup the car immediately after flight arrival.

For example, my American Airlines flight arrives at STL at 9 AM, and I prefer to sit in the AA Admirals Club for a few hours within 9-noon, before picking up my Hertz car.

If I enter the 9 AM flight arrival in my Hertz reservation, will Hertz monitor the flight and cancel my Hertz reservation an hour after the actual flight arrival, about 10 AM, while I'm sitting in the Admirals Club?

I see that the Hertz reservation options include "I don't have my arrival information at this time". Would this "don't have" selection be the recommended input for this situation, or can anyone report actual results of entering the scheduled flight arrival time for this situation?

Also, I see another possible option: "I am not arriving by Airplane or Train". As a strict interpretation for STL, I would be arriving by Hertz shuttle bus about 3 hours after my flight arrival.

Thank you very much.
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Last edited by paul_from_losangeles; Jul 10, 2023 at 3:29 pm Reason: including another option
paul_from_losangeles is offline  
Old Jul 12, 2023, 4:20 pm
  #2  
 
Join Date: Sep 2000
Location: Los Angeles, CA,
Programs: Hilton Diamond, IHG Diamond, Hertz President Circle, Copaair Presidential, and Southwest A-List
Posts: 588
I don't think you should worry about your flight arriving early and Hertz canceling your reservation, etc.

You will be fine hanging out in the lounge for three hours and then pick up your car at the reserved time.

You will be fine.
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hoangb is offline  
Old Jul 13, 2023, 11:21 am
  #3  
 
Join Date: Jun 2004
Location: KUSA
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Posts: 1,520
If concerned, just find a random flight that does arrive around that time frame and put that in - or just leave the "not arriving by plane" box checked. Unless you are in a small market arriving at the end of the day (meaning they have to sit around until you arrive, in theory), nobody is looking at that. I'm sure at STL airport you'll be okay.
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Old Jul 13, 2023, 5:44 pm
  #4  
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Just select 'I am not arriving by flight' and don't worry about it. You do not need to specify what flight you are arriving on. It just helps the location to know what flight you plan to come in on. Don't overthink it
Dave Noble is offline  
Old Jul 15, 2023, 5:04 am
  #5  
 
Join Date: Mar 2014
Location: San Francisco
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I agree with everybody else. Providing your arrival information is, if at all, useful in small locations where they might stay open for a little while if your flight is delayed at the end of the day.
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Old Jul 15, 2023, 10:35 am
  #6  
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Originally Posted by Yllanes
I agree with everybody else. Providing your arrival information is, if at all, useful in small locations where they might stay open for a little while if your flight is delayed at the end of the day.
I dont recall what airport it was, but a few years ago a reservation didnt show Gold Canopy service until I added my flight info. I think I got a notification (or maybe the website displayed it) that alerted me to that.
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Old Jul 17, 2023, 1:40 am
  #7  
 
Join Date: Mar 2014
Location: San Francisco
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Interesting, do you recall whether you had selected "I'm not arriving by flight/train" or "I don't have my arrival information at this time"? I rent very often from a local airport and always pick the former option with no problems.
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Old Jul 17, 2023, 1:36 pm
  #8  
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Originally Posted by Yllanes
Interesting, do you recall whether you had selected "I'm not arriving by flight/train" or "I don't have my arrival information at this time"? I rent very often from a local airport and always pick the former option with no problems.
I dont, but pretty sure it was an Autoslash/Priceline booking and I just didnt enter the flight info.
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