Renting for 24 hours-Fri-Saturday but the rental location is closed on Saturdays
Apr 26, 2022, 2:43 am
#16
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Just as a reminder, this does not apply to all other locations. This location’s manager actually bothered to compare all these contracts to the original reservations (all the contracts are not closed out by computer though, it’s just the time on the first receipt wasn’t manually changed to the previous day and they corrected it after. Local locations have time limit to do this change though, after a certain time only cooperate can change it), but many many places wouldn’t do it even you request.
Apr 26, 2022, 5:01 am
#17
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,595
There is pretty much no recourse given that Hertz pubblishes a policy on this matter
Dec 22, 2023, 11:06 am
#18
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
I only found out when checking return procedure as some HLEs require parking in a specific location. I may need to return it one day early to avoid potential billing issues.
Dec 22, 2023, 12:12 pm
#19
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
I just run into this issue. The return time on confirmation is when the local HLE office is closed. I received no warning when making this reservation on Hertz.com. I only found out when checking return procedure as some HLEs require parking in a specific location. I may need to return it one day early to avoid potential billing issues.
I only found out when checking return procedure as some HLEs require parking in a specific location. I may need to return it one day early to avoid potential billing issues.
Dec 22, 2023, 12:45 pm
#20
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482