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Renting an Electric Vehicle / EV / Tesla from Hertz

Old Aug 7, 23, 3:31 pm
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Last edit by: jackal
Hertz has been aggressively adding EVs to its fleet. As of mid-2023, it's not uncommon to see various EV options as the cheapest offerings by Hertz, so a lot of folks end up choosing to rent EVs and end up with questions. This wiki and this thread exist to help people get the best experience out of their EV rental.

This Wikipost is currently focused on rentals in the US.

Hertz policies for recharging:
Current sample reservation T&C for EVs <-- clickable link
Current sample rental T&C for EVs <-- clickable link

The policy has morphed a bit over the last year, and Hertz has been somewhat inconsistent with the information they provide publicly on EV charge requirements. In some materials (e.g. various blog posts or emailed informational materials), they mention requiring returning it with 80%, while others mention 70%. Even the two authoritative links above (one from the reservation system and one from the link provided in the emailed rental agreement) differ. These two quoted lines are the most current information available from the rental jacket available at the time of this writing:

EV CHARGE LEVEL AT PICK-UP AND RETURN Hertz will endeavor to provide the EV at time of vehicle pick-up with a battery charge of 80%. You are required to return the EV with a minimum charge of 10%. You are responsible to maintain a sufficient charge on the EV during your rental. You will be responsible for the cost of any tow if the EV is not drivable due to a low battery. You are not authorized to call a private tow on Hertz behalf. All tows of the EV must be by flatbed and must be arranged through Hertz Emergency Roadside Assistance. If the EV is overdue for return Hertz may remotely disable and recover the EV.
CHARGE PURCHASE OPTION (CPO)/EV BATTERY RECHARGE FEE/UNDERCHARGE BATTERY FEE With the purchase of the optional Charge Purchase Option (CPO) for a fee of $35.00 at the time of rental, You can return the EV at any charge level above 10%. If You return the EV at the same charge level as at the time of rent, the CPO charge will be removed. If You do not elect to purchase the optional CPO and You return the EV with a charge level less than 70% You will be assessed an EV Battery Recharge fee of $35.00 unless the charge level at time of rental was less than 75%. If the EV is rented at with a charge level of less than 75% no EV Battery Recharge fee will apply at return. If You return the EV with a charge level less than 10% an Undercharge Battery fee of $25.00 will apply in addition to any applicable EV Battery Recharge fee.
To simplify it as best as possible:
  • If you receive the car with 75% or more charge, return with at least 70% (otherwise, there is a $35 recharging fee)
  • If you receive the car with 74% or less charge, return with at least 10%
  • In all cases, return the car with at least 10%, otherwise, there is an additional $25 undercharged battery fee (on top of the $35 recharging fee, if applicable)
Hertz's computer system is still only set up to handle gas levels and isn't really set up to handle battery charge levels, so if you receive the car with less than 75% charge, make sure to have an agent notate your paperwork and take a photo of the charge level indicator before leaving the lot. It may be necessary to show that in order to have the return agent manually remove a recharge fee at return.

EV FAQ (please help us flesh out!)
How much range does an EV have?
How do I charge an EV? (Level 2 vs DC fast charging, Tesla vs. CCS)
EV availability on Gold/5*/PC aisles

EV types bookable with /carried by Hertz (including internal car classification group code and travel agency ACRISS code)
Tesla Model 3 - Group E7 - JCAE
Tesla Model 3 Long Range - Group E8 - JCAC
Tesla Model Y - Group E9 - RFAC
Polestar 2 - Group C4 - JDAE
Kira Niro EV or Chevy Bolt EUV - Group E1 - IFAC
Kia EV6 - Group L8 - SGAC
Subaru Solterra - Group L7 - SGAE
Volvo C40 - Group C3 - JFAC
Manager's EV Special - Group C6 - XXAE (location's choice of EV)
Manager's Special - Group A6 - XXAR (location's choice of any car, can include EV)

Also carried: Chevy Bolt EV (not reservable but often used as Manager's EV Special?)

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Renting an Electric Vehicle / EV / Tesla from Hertz

Old Oct 25, 21, 5:52 am
  #1  
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Renting an Electric Vehicle / EV / Tesla from Hertz

Hertz Orders 100,000 Teslas in Car-Rental Market Shake-Up

https://www.bloomberg.com/news/artic...?sref=WJKVI5nK
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Last edited by jason8612; Oct 25, 21 at 7:38 am Reason: editing font
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Old Oct 25, 21, 7:42 am
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Saw a banner about renting a Model 3 on the Hertz homepage today. This explains that.
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Old Oct 25, 21, 7:49 am
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Originally Posted by randix

Hertz Orders 100,000 Teslas in Car-Rental Market Shake-Up

https://www.bloomberg.com/news/artic...?sref=WJKVI5nK
Nice, rental companies need to start ordering hybrid and electric vehicles.

Teslas would be a good vehicles to grab. For long drives, the only problem would be waiting around to charge.
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Old Oct 25, 21, 8:20 am
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Originally Posted by randix
Hertz purchases Tesla's...
*Teslas
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Last edited by jason8612; Oct 25, 21 at 4:38 pm
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Old Oct 25, 21, 10:42 am
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I've seen Teslas at National/Enterprise locations in Denver and Orlando, so they are out there.

It's nice to see them joining the fleet, but I'm guessing they will be premium vehicles. Also, it'll be hard to bring back fully charged. The gas tank needle looks full if you refill 10 miles away. How far can you go before the battery drops below 100%?
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Old Oct 25, 21, 10:58 am
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As an non Telsa EV owner I welcome this. I drove my first Prius 15 years ago as a result of the Emerald Aisle selection and suspect many drivers will be won over by a real world extended test drive.
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Old Oct 25, 21, 12:11 pm
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National has been rolling out small numbers of EVs. From what I've heard from National employees, few customers want them.

The fact is EVs are a niche product and I predict they will remain that way until there is a major battery breakthrough allowing recharging to be as fast and widely available as gas. That could take decades, if it happens at all...

Last edited by m907; Oct 25, 21 at 12:24 pm
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Old Oct 25, 21, 12:41 pm
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Originally Posted by duxfan
I've seen Teslas at National/Enterprise locations in Denver and Orlando, so they are out there.

It's nice to see them joining the fleet, but I'm guessing they will be premium vehicles. Also, it'll be hard to bring back fully charged. The gas tank needle looks full if you refill 10 miles away. How far can you go before the battery drops below 100%?
This is an interesting point since Tesla actually recommends to charging to just 90% for daily use to maintain battery longevity. Also if you are using the supercharger network there is no option to pay at the pump, it automatically bills your account, so I would think rental car companies would have to just pass that through to the customer after the fact - hopefully without an insane markup....
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Old Oct 25, 21, 3:02 pm
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Got an email blast from Hertz today regarding this. Glad to see more EVs making their way into the lineups
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Old Oct 25, 21, 3:23 pm
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how much will they charge if you return a few kW short of full battery?
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Old Oct 25, 21, 3:42 pm
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Shares of HTZ and TSLA each gained more than 10% today.
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Old Oct 25, 21, 4:27 pm
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I laughed when I discovered this was the cause of the TSLA stock bump today. It's a great deal for Tesla, Hertz is paying non-discounted full-price for these vehicles. For Hertz, not so much.

As a former Hertz renter (mainly due to price), I find zero of interest here. First, I see these will be "premium" vehicles, and I am almost always a midsize or SUV guy. Second, if I am renting a vehicle I do not have the time or inclination to find a charging station much less wait 30 minutes or more to juice up. I will likely end up at a hotel and I have yet to see a hotel with more than a handful of chargers, if any. So where do I charge overnight? Third this won't work for the drive to Hana, national parks etc where chargers are even more difficult to find than gas stations. Fourth, business travelers often don't even have time to gas up at the end of the trip, so I can't see them renting a Tesla that may run out of juice during the middle of the day, much wasting time during the hotel rez process to research charging capacity.

I honestly don't see the appeal here except for green nuts who think that renting a Tesla will somehow save the planet, or maybe as an ego boost for those who would normally rent a BMW or Benz.

But hey, what do I know, I work for an oil company...
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Old Oct 25, 21, 5:13 pm
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Looking forward this. I've been driving a Model S for 8 years, and I'm tired of going back every time I rent a car.
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Old Oct 25, 21, 5:43 pm
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So, my instinct was that this is going to be a non-starter in terms of getting that much of the market to be electric. Then I checked resale prices...

My guess is that Hertz is going to "flip" a bunch of these within a year or two. Given their financial situation and prevailing car resale prices, Hertz can likely get the use of these cars for a year or two for "free" (used 2018 Teslas seem to be selling at above their initial sale price), and this insulates Hertz against a price rise in the next year or two. Frankly, I would not be surprised to see Hertz using the last 20k of this order to replace part of the first 20k of it that they're already selling on for a small profit, having pulled in $10k+ in rental fees while they were at it.

The big win for Tesla is that this also gets around Tesla's lack of dealerships in many states, since Hertz selling on used Teslas won't be constrained in the same way, so this will get the cars onto somebody's lot more effectively.

So this is a smart move all around: Hertz gets cars that will likely cost them next to nothing to own for a year or two, and might even appreciate in that timeframe, while Tesla gets around their biggest logistical jam but the cars are likely still semi-captive for maintenance and so on.
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Old Oct 25, 21, 5:47 pm
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I'm curious on how the "re-fueling" thing will go for renting this from Hertz. Even in "more green" parts of Europe, finding a parking spot to charge the car at some hotels -- especially when it's a busy time for the hotel -- can be a challenge. And given my rental car use patterns, I'm probably not going to have the time and opportunity to frequently hang out somewhere for "topping off" the battery's charge before drop-off. Is Hertz going to deal with this kind of issue by pushing me and other customers to go for the "prepay fuel" option or face a huge mark-up on "fuel" if not being returned "full"?

Hertz should be able to actually help lower recharging costs in parts since cars sitting on the Hertz lots could have their charging time set for those hours or circumstances when electricity costs are lower than the average for the day for say the typical home owner around 3-20 miles around.
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