May 4, 2020, 1:15 pm
Last edit by: KenTarmac
"Hertz Gold Standard Clean" announced - click here
2020 Loyalty status extended through January 31, 2022 - link to FT Thread
POINTS EXTENSION
2020 Loyalty status extended through January 31, 2022 - link to FT Thread
POINTS EXTENSION
Points that were set to expire between March 13 and June 30, 2020 may be extended. Individualized emails have been sent to account members to "opt into" extending points. This must be done manually and will not be done automatically. Details below.
UPDATE: May 5, 2020
There's a points extension link included in an email with the subject "Introducing Hertz Gold Standard Clean – Sanitized. Sealed. Delivered." that was sent to account holders on Mon 5/4/2020.
The second article of the email indicates: "if you have points that were set to expire between March 13 and June 30, extend them now." (A link is provided within the email that is linked to the individuals account.)
Points extension is not being done automatically but must be "opted into". After clicking on the email link the HERTZ webpage that you're redirected to indicates: "Your points will be available starting June 1, 2020 – and they’ll be valid through December 31, 2020."
Update: May 8, 2020
A follow up email with the subject "COVID-19 update: New Hertz Gold Standard Clean and Loyalty Updates" was sent to members on May 8, 2020
Under the section "Extending Loyalty Status" there's another individualized link that must be clicked (followed) to "opt into" extending your points.
The section reads as follows:
UPDATE: May 5, 2020
There's a points extension link included in an email with the subject "Introducing Hertz Gold Standard Clean – Sanitized. Sealed. Delivered." that was sent to account holders on Mon 5/4/2020.
The second article of the email indicates: "if you have points that were set to expire between March 13 and June 30, extend them now." (A link is provided within the email that is linked to the individuals account.)
Points extension is not being done automatically but must be "opted into". After clicking on the email link the HERTZ webpage that you're redirected to indicates: "Your points will be available starting June 1, 2020 – and they’ll be valid through December 31, 2020."
Update: May 8, 2020
A follow up email with the subject "COVID-19 update: New Hertz Gold Standard Clean and Loyalty Updates" was sent to members on May 8, 2020
Under the section "Extending Loyalty Status" there's another individualized link that must be clicked (followed) to "opt into" extending your points.
The section reads as follows:
To give our Hertz Gold Plus Rewards® members more time and opportunity to enjoy their membership benefits, we recently announced we have extended their current loyalty status through January 31, 2022. Additionally, members with points that were set to expire between March 13 and June 30, 2020, have the opportunity to claim them here. (Where "here" is the individualized link).
Hertz Operations/Experiences During Covid-19 (May 4, 2020 Updates)
Mar 28, 2020, 11:33 pm
#16
Join Date: Sep 2008
Posts: 7,875
Apparently they are looking for a lifeline
https://www.bnnbloomberg.ca/hertz-in...ions-1.1413110
Wow, 17 billion in debt
I don't understand business well, but Hertz is saying nothing due yet. But I would presume lenders aren't happy with a company that has lots of money borrowed and no income, and might ask it to be returned sooner?
https://www.bnnbloomberg.ca/hertz-in...ions-1.1413110
Wow, 17 billion in debt
I don't understand business well, but Hertz is saying nothing due yet. But I would presume lenders aren't happy with a company that has lots of money borrowed and no income, and might ask it to be returned sooner?
Mar 29, 2020, 11:10 am
#18
Join Date: Mar 2020
Posts: 1
I passed this week by MIA and FLL, both locations had no luxury rentals in PC despite overflowing parking lots. There was BMW X1 and 3 series yesterday in MIA but both locked, staff member came over and said all luxury rentals are being sent back to the dealers. I assume they're cutting out costs by downsizing the fleet starting with the least often rented cars to improve cashflows.
Mar 30, 2020, 1:43 pm
#19
Join Date: Feb 2013
Location: London
Programs: HertzPresCircle, Virgin Atlantic Gold,Hil-Diam, Europcar Elite Vip, Emirates Gold, MarriottTitanium.
Posts: 419
Wish they created some special deals. Happy to rent some fun cars from them for the next months but prices haven't dropped much at all (in UK).
Mar 30, 2020, 7:33 pm
#20
Join Date: Oct 2011
Location: CLT
Programs: Pre✓, Delta DM, Hilton LT Diamond, Mariott Plat, PC Gold, National EE, Hertz PC
Posts: 1,655
I passed this week by MIA and FLL, both locations had no luxury rentals in PC despite overflowing parking lots. There was BMW X1 and 3 series yesterday in MIA but both locked, staff member came over and said all luxury rentals are being sent back to the dealers. I assume they're cutting out costs by downsizing the fleet starting with the least often rented cars to improve cashflows.
They have no PC isle here so I had to go to the counter, the prick at the counter offered me a Ford Fusion or a Nissan Altima and insisted that I could only get a one class upgrade from an intermediate as "those are the rules." I said "Are you kidding me, no one is flying, you've got a lot full of cars and that's the best you can do?" I asked for an SUV, as I had just dropped off a very nice new Chevy Tahoe that I had in Mississippi (Thanks to the JAN Hertz counter!). He said well, I can offer you a small SUV and offered me a Cherokee and some other SUV. I took the Cherokee.
Regardless of the current situation, It's not at all unusual for me to get a Chrysler 300 Sport or equivalent high end vehicle at the bigger airports. I hate small airport Hertz counters. They're so stingy with the upgrades and insist on charging the $25 / day upgrade fee which is never the case at the bigger airports.
Mar 30, 2020, 8:33 pm
#21
Join Date: Aug 2018
Posts: 83
I ran into the same situation at AVP upon arrival on Sunday. Granted this is a smaller airport. As a PC member and employee of a VERY large corporate Hertz account I can generally land some nice upgrades. Granted, I've never landed the BMW X1 or 3 series or equivalent but I do expect better run-of-the mill upgrades.
They have no PC isle here so I had to go to the counter, the prick at the counter offered me a Ford Fusion or a Nissan Altima and insisted that I could only get a one class upgrade from an intermediate as "those are the rules." I said "Are you kidding me, no one is flying, you've got a lot full of cars and that's the best you can do?" I asked for an SUV, as I had just dropped off a very nice new Chevy Tahoe that I had in Mississippi (Thanks to the JAN Hertz counter!). He said well, I can offer you a small SUV and offered me a Cherokee and some other SUV. I took the Cherokee.
Regardless of the current situation, It's not at all unusual for me to get a Chrysler 300 Sport or equivalent high end vehicle at the bigger airports. I hate small airport Hertz counters. They're so stingy with the upgrades and insist on charging the $25 / day upgrade fee which is never the case at the bigger airports.
They have no PC isle here so I had to go to the counter, the prick at the counter offered me a Ford Fusion or a Nissan Altima and insisted that I could only get a one class upgrade from an intermediate as "those are the rules." I said "Are you kidding me, no one is flying, you've got a lot full of cars and that's the best you can do?" I asked for an SUV, as I had just dropped off a very nice new Chevy Tahoe that I had in Mississippi (Thanks to the JAN Hertz counter!). He said well, I can offer you a small SUV and offered me a Cherokee and some other SUV. I took the Cherokee.
Regardless of the current situation, It's not at all unusual for me to get a Chrysler 300 Sport or equivalent high end vehicle at the bigger airports. I hate small airport Hertz counters. They're so stingy with the upgrades and insist on charging the $25 / day upgrade fee which is never the case at the bigger airports.
also very early this year in JFK, the pc lot only had a caravan, five star had multiple minivans, gold nearly empty. I reserred a premium but eventually after 30 min wait drove away with a corolla. Lower your expectation for this company, honestly I got more upgrades when I was nothing or simply a gold member than I’m a PC
Mar 30, 2020, 9:49 pm
#22
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,207
I ran into the same situation at AVP upon arrival on Sunday. Granted this is a smaller airport. As a PC member and employee of a VERY large corporate Hertz account I can generally land some nice upgrades. Granted, I've never landed the BMW X1 or 3 series or equivalent but I do expect better run-of-the mill upgrades.
They have no PC isle here so I had to go to the counter, the prick at the counter offered me a Ford Fusion or a Nissan Altima and insisted that I could only get a one class upgrade from an intermediate as "those are the rules." I said "Are you kidding me, no one is flying, you've got a lot full of cars and that's the best you can do?" I asked for an SUV, as I had just dropped off a very nice new Chevy Tahoe that I had in Mississippi (Thanks to the JAN Hertz counter!). He said well, I can offer you a small SUV and offered me a Cherokee and some other SUV. I took the Cherokee.
.
They have no PC isle here so I had to go to the counter, the prick at the counter offered me a Ford Fusion or a Nissan Altima and insisted that I could only get a one class upgrade from an intermediate as "those are the rules." I said "Are you kidding me, no one is flying, you've got a lot full of cars and that's the best you can do?" I asked for an SUV, as I had just dropped off a very nice new Chevy Tahoe that I had in Mississippi (Thanks to the JAN Hertz counter!). He said well, I can offer you a small SUV and offered me a Cherokee and some other SUV. I took the Cherokee.
.
Mar 31, 2020, 6:53 am
#23
Join Date: Oct 2011
Location: CLT
Programs: Pre✓, Delta DM, Hilton LT Diamond, Mariott Plat, PC Gold, National EE, Hertz PC
Posts: 1,655
Stay safe - and healthy out there everyone!
Mar 31, 2020, 1:33 pm
#24
Join Date: Oct 2016
Posts: 3,696
Definitely not all. Most of them are corporate. The major exception is airports in Western states - Montana, Wyoming, Idaho, Utah (except SLC) are almost all run by a company called Overland West, which has better service and selection than Hertz corporate locations. Everywhere else in the country, franchises are few and far between.
Mar 31, 2020, 8:39 pm
#25
Join Date: Aug 2019
Location: Tampa, FL
Programs: Hilton Honors Diamond, Hertz PC, Hyatt Colleague, Avis Preferred/Budget FB, National Exeuctive
Posts: 63
Hertz has begun to shift all customers renting from Dollar/Thifty to the Hertz counter and lot. They have started blocking Thifty/Dollar stalls with overflow cars as seen in the picture below. They have also started a practice where they park two - three vehicles horizontally in the front and back of a group of traditionally stacked cars that were recently returned - not sure what that's all about. Presumably cars that have yet to be initially disinfected?
Reserved lot has been organised by class/vehicle type which I've never seen before and saw a number of cars with NY tags lined up in a row.
Garage is eerily quiet - rented Wed - Thurs and Fri - Sun this week and noticed numerous cars in gold lot in their same spot Sunday as they were Wednesday.
Lots of semis there too - are they taking cars to satellite lots?
Reserved lot has been organised by class/vehicle type which I've never seen before and saw a number of cars with NY tags lined up in a row.
Garage is eerily quiet - rented Wed - Thurs and Fri - Sun this week and noticed numerous cars in gold lot in their same spot Sunday as they were Wednesday.
Lots of semis there too - are they taking cars to satellite lots?
Apr 1, 2020, 4:23 am
#26
Join Date: Oct 2016
Posts: 3,696
Hertz has begun to shift all customers renting from Dollar/Thifty to the Hertz counter and lot. They have started blocking Thifty/Dollar stalls with overflow cars as seen in the picture below. They have also started a practice where they park two - three vehicles horizontally in the front and back of a group of traditionally stacked cars that were recently returned - not sure what that's all about. Presumably cars that have yet to be initially disinfected?
Reserved lot has been organised by class/vehicle type which I've never seen before and saw a number of cars with NY tags lined up in a row.
Garage is eerily quiet - rented Wed - Thurs and Fri - Sun this week and noticed numerous cars in gold lot in their same spot Sunday as they were Wednesday.
Lots of semis there too - are they taking cars to satellite lots?
Reserved lot has been organised by class/vehicle type which I've never seen before and saw a number of cars with NY tags lined up in a row.
Garage is eerily quiet - rented Wed - Thurs and Fri - Sun this week and noticed numerous cars in gold lot in their same spot Sunday as they were Wednesday.
Lots of semis there too - are they taking cars to satellite lots?
Last edited by FlyinHawaiian; Apr 4, 2020 at 6:16 pm Reason: image removed from quote
Apr 1, 2020, 10:48 am
#27
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,207
It would be nice if you could post a photo of the cars with NY plates lined up together. It sounds like the cars that came from NY may have been selected for extra intensive cleaning, and/or quarantined. I think someone mentioned that in the TPA thread.
Also don't forget that using NY plates as a primary indicator of potential contamination alone is not enough. The car might have started out at LGA in August, and have "lived" in, say, Charlotte for the past 6 months. Likewise, a car might have MN plates, but could have most recently come from EWR last week.
Also don't forget that using NY plates as a primary indicator of potential contamination alone is not enough. The car might have started out at LGA in August, and have "lived" in, say, Charlotte for the past 6 months. Likewise, a car might have MN plates, but could have most recently come from EWR last week.
Apr 1, 2020, 4:42 pm
#28
Join Date: Aug 2019
Location: Tampa, FL
Programs: Hilton Honors Diamond, Hertz PC, Hyatt Colleague, Avis Preferred/Budget FB, National Exeuctive
Posts: 63
It would be nice if you could post a photo of the cars with NY plates lined up together. It sounds like the cars that came from NY may have been selected for extra intensive cleaning, and/or quarantined. I think someone mentioned that in the TPA thread.
Also don't forget that using NY plates as a primary indicator of potential contamination alone is not enough. The car might have started out at LGA in August, and have "lived" in, say, Charlotte for the past 6 months. Likewise, a car might have MN plates, but could have most recently come from EWR last week.
Also don't forget that using NY plates as a primary indicator of potential contamination alone is not enough. The car might have started out at LGA in August, and have "lived" in, say, Charlotte for the past 6 months. Likewise, a car might have MN plates, but could have most recently come from EWR last week.
Apr 3, 2020, 8:26 am
#29
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I rented at MGM last Sunday. The agent called me day of and asked if I was still coming. Once I said I'd just landed he printed my contract for me. He said most people had either cancelled or been no shows. I had a Mid Size SUV reservation and got a 2020 Chevy Equinox Premier with 1,400 miles on it. Absolutely acceptable for a small airport.
Apr 3, 2020, 3:15 pm
#30
Join Date: Apr 2017
Location: Denver, Colorado
Programs: United 1K, SWA RR ALP-CP, Hertz #1 Gold PC, HH Lifetime Diamond
Posts: 38
Considering Hertz’ disdain for the Gold Plus Rewards program and frequent renters, and their repeated, unannounced devaluations of their rewards program points, I wouldn’t expect them to do anything for us in terms of extending status.
