How to handle extras that can't be booked online?
#1
How to handle extras that can't be booked online?
I'm going to need snow tires for my next rental and I wonder how I can best request these. I don't see an option to book this together with my rental.
In the past none of the things I requested extra (the last example was a cross-border letter in South-Africa) were OK at the time of pick-up and I always lost valuable time waiting for them to fix them.
I used mails in the past (and I made sure I got a reply on my mail where they confirmed my request).
Is there another better way?
In the past none of the things I requested extra (the last example was a cross-border letter in South-Africa) were OK at the time of pick-up and I always lost valuable time waiting for them to fix them.
I used mails in the past (and I made sure I got a reply on my mail where they confirmed my request).
Is there another better way?
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Generally, snow tires are not something that the rental company will put on a specific vehicle for you. Some locations (especially ones in proximity to popular ski resorts) have specific vehicle classes that come with winter tires. One example is Enterprise in YVR. Here's a screenshot from their website:
Unless the vehicle class specifically says something like, "with Winter Tires", you will get a car with all season tires. In some cases, Jeep Wranglers may be available as an option which come with tires that are quite capable in the snow. Some SUVs may also have better traction due to AWD/4WD, but generally the tires will be all-season there as well, but it depends on the make/model.
Here are a few related articles from our blog that may be useful:
https://www.autoslash.com/blog-and-t...n-a-rental-car
https://www.autoslash.com/blog-and-t...r-traction-law
https://www.autoslash.com/blog-and-t...awd-rental-car
Unless the vehicle class specifically says something like, "with Winter Tires", you will get a car with all season tires. In some cases, Jeep Wranglers may be available as an option which come with tires that are quite capable in the snow. Some SUVs may also have better traction due to AWD/4WD, but generally the tires will be all-season there as well, but it depends on the make/model.
Here are a few related articles from our blog that may be useful:
https://www.autoslash.com/blog-and-t...n-a-rental-car
https://www.autoslash.com/blog-and-t...r-traction-law
https://www.autoslash.com/blog-and-t...awd-rental-car