Go Back  FlyerTalk Forums > Miles&Points > Car Rental Programs and Ride Services > Hertz | Gold Plus Rewards
Reload this Page >

How to handle extras that can't be booked online?

Community
Wiki Posts
Search

How to handle extras that can't be booked online?

Thread Tools
 
Search this Thread
 
Old Dec 3, 2019, 3:04 am
  #1  
Original Poster
Marriott Contributor BadgeAccor Contributor Badge
 
Join Date: Jan 2008
Programs: AAdvantage, United MP, Marriott Rewards
Posts: 1,137
How to handle extras that can't be booked online?

I'm going to need snow tires for my next rental and I wonder how I can best request these. I don't see an option to book this together with my rental.

In the past none of the things I requested extra (the last example was a cross-border letter in South-Africa) were OK at the time of pick-up and I always lost valuable time waiting for them to fix them.

I used mails in the past (and I made sure I got a reply on my mail where they confirmed my request).
Is there another better way?
kcaluwae is offline  
Old Dec 3, 2019, 7:41 am
  #2  
Company Representative - AutoSlash and HotelSlash
 
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Generally, snow tires are not something that the rental company will put on a specific vehicle for you. Some locations (especially ones in proximity to popular ski resorts) have specific vehicle classes that come with winter tires. One example is Enterprise in YVR. Here's a screenshot from their website:


Unless the vehicle class specifically says something like, "with Winter Tires", you will get a car with all season tires. In some cases, Jeep Wranglers may be available as an option which come with tires that are quite capable in the snow. Some SUVs may also have better traction due to AWD/4WD, but generally the tires will be all-season there as well, but it depends on the make/model.

Here are a few related articles from our blog that may be useful:

https://www.autoslash.com/blog-and-t...n-a-rental-car
https://www.autoslash.com/blog-and-t...r-traction-law
https://www.autoslash.com/blog-and-t...awd-rental-car
kcaluwae likes this.
AutoSlash is online now  
Old Dec 3, 2019, 10:16 am
  #3  
 
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,197
Where are you renting? If it's Germay, you won't be able to get a car without them - even in summer, in most cases.
Cymro is offline  
Old Dec 4, 2019, 8:52 am
  #4  
Original Poster
Marriott Contributor BadgeAccor Contributor Badge
 
Join Date: Jan 2008
Programs: AAdvantage, United MP, Marriott Rewards
Posts: 1,137
Edmonton (Canada).

Apparently they are required (by law or the Parks Service ) to drive the Icefields Parkway.
kcaluwae is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.