Bizarre Email form Hertz South Africa
Oct 25, 2019, 8:55 am
#1
Original Poster
Join Date: Nov 2000
Location: The World! Home Base = DCA/IAD
Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ UA /AF /DL /SQ /AA
Posts: 2,665
Bizarre Email form Hertz South Africa
I received the below email from Hertz South Africa:
I don't recall seeing anything from Hertz prior to this.
Does anyone know what Hertz SA did to so peeve the mothership to the point that the mothership sent the above email?
Just curious...
"Dear Valued Gold Member
Please note that Hertz international has advised Hertz South Africa that the email that was sent out regarding the new terms and conditions to be accepted was sent to our SA clients in error.
All e-mails pertaining to the acceptance of the terms and conditions can be ignored.
We would like to apologise from Gold South Africa for the inconvenience that was caused to our clients here in South Africa by this.
For those who were successful in updating the information, thank you kindly for your time and effort in doing so.
For any updates that you wish to make to your SA profile please mail us on [email protected] so we may assist.
Kind regards,
Gold Department (South Africa)"
Please note that Hertz international has advised Hertz South Africa that the email that was sent out regarding the new terms and conditions to be accepted was sent to our SA clients in error.
All e-mails pertaining to the acceptance of the terms and conditions can be ignored.
We would like to apologise from Gold South Africa for the inconvenience that was caused to our clients here in South Africa by this.
For those who were successful in updating the information, thank you kindly for your time and effort in doing so.
For any updates that you wish to make to your SA profile please mail us on [email protected] so we may assist.
Kind regards,
Gold Department (South Africa)"
Does anyone know what Hertz SA did to so peeve the mothership to the point that the mothership sent the above email?
Just curious...
Oct 25, 2019, 10:49 am
#2
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,938
My guess would be that when Hertz sent out the new T&C last month, they sent it to customers in South Africa even if perhaps the new T&C didn't apply to them or something like that?
Oct 25, 2019, 2:47 pm
#3
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,608
You're not the only one. I got it twice. I've rented in both Cape Town and Namibia but don't have a ZA based account.
Oct 27, 2019, 7:08 pm
#4
Original Poster
Join Date: Nov 2000
Location: The World! Home Base = DCA/IAD
Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ UA /AF /DL /SQ /AA
Posts: 2,665
I've only rented cars from Hertz in Johannesburg and Cape Town one time each a few years ago, and, like you, I don't have a ZA-based account.
Perhaps we'll never know...
