"Best fleet ever"
Hertz has been touting in emails lately that they have their "Best fleet ever". I'm wondering if people here think they actually do.
In my experience their UC locations are still very YMMV. Some of them have great selections and are well-run, some of them have bad selections and disengaged employees. As for the fleet itself, they do seem to be making better cars available at on the aisle at UC locations but they still buy too many low trim cars. For example, National seems to only carry the Ford Explorer in Limited trim but it's almost always XLT trim with Hertz in my experience. What are your anecdotal opinions of the "best fleet ever" claim? |
Reserved a Prestige collection at MDW--got a great deal for a week. My name was not on the board (again). After an inquiry, they brought me an Infiniti Q50, still wet from the car wash. Looked pretty, but was the base, base, base model. I think some 'standard' equipment had actually been deleted. And didn't even have EZPass, particularly helpful in Chicago!
I haven't gotten a 'well equipped' vehicle in several years. Pretty on the outside but generally high mileage and plenty of dings and dents. I don't agree with 'best fleet ever.' |
Originally Posted by m907
(Post 31335284)
Hertz has been touting in emails lately that they have their "Best fleet ever". I'm wondering if people here think they actually do.
In my experience their UC locations are still very YMMV. Some of them have great selections and are well-run, some of them have bad selections and disengaged employees. As for the fleet itself, they do seem to be making better cars available at on the aisle at UC locations but they still buy too many low trim cars. For example, National seems to only carry the Ford Explorer in Limited trim but it's almost always XLT trim with Hertz in my experience. What are your anecdotal opinions of the "best fleet ever" claim? I think the "best fleet ever" is just a marketing pitch. Just how Apple always releases the "best" iPhone every year because technically it's improved internals. Hertz can justify it the same because they have to buy new cars, and new cars will always have incremental equipment additions. Whether that's really "best" is up to you ;) |
Originally Posted by oftech
(Post 31345465)
I think the "best fleet ever" is just a marketing pitch. Just how Apple always releases the "best" iPhone every year because technically it's improved internals. Hertz can justify it the same because they have to buy new cars, and new cars will always have incremental equipment additions. Whether that's really "best" is up to you ;)
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Ordinarily I'd say no, but last week I rented from Enterprise at LAX and I swear I'll never cheat on Hertz and their 300s in all the colors of the rainbow again.
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Originally Posted by m907
(Post 31335284)
Hertz has been touting in emails lately that they have their "Best fleet ever". I'm wondering if people here think they actually do.
In my experience their UC locations are still very YMMV. Some of them have great selections and are well-run, some of them have bad selections and disengaged employees. As for the fleet itself, they do seem to be making better cars available at on the aisle at UC locations but they still buy too many low trim cars. For example, National seems to only carry the Ford Explorer in Limited trim but it's almost always XLT trim with Hertz in my experience. What are your anecdotal opinions of the "best fleet ever" claim? At too many other stations, when cars (as opposed to SUVs. If I want an SUV, I will reserve one. Do not force me to take a f-ing SUV when I reserved a car) are actually available in 5*/PC, it's the same tired assortment of Impalas, Malibus, Chrysler 300s. Oh and what is with the proliferation of Chrysler 300s? Only Hertz can find something premium about an Impala or luxurious about a Chrysler 300. And to add insult to injury, Hertz discontinued fixed upgrade pricing to interesting cars. When I spotted an Infiniti Q60 on the lot at DAL, I would have paid the reasonable former $25/day fixed upgrade fee but now upgrade pricing varies and the counter agent was willing to negotiate with me to give me a great deal: $40/day :rolleyes: Needless to say the counter agent didn't make that sale. |
My last 15 rentals from Hertz are listed below along with the starting mileage. Make what you will of the info. Overall I have been pretty happy but i don't have much as a basis for comparison. Unless otherwise noted all were pulled off the PC aisle at STL.
1) BMW 530i - 8 2) Toyota Prius – 2,134 [One way from ORD so I had to take from the Intermediate area] 3) Dodge Charger R/T – 4,765 4) Dodge Challenger R/T - 24,182 5) Lincoln MKC - 51 6) Chevy Cruze - 35,929 [Intermediate reservation at RST which is not UC] 7) Buick Enclave AWD – 10,819 8) Toyota 4Runner -371 9) Chrysler 300 AWD – 15,923 10) Toyota Camry – 12,204 11) Cadillac XTS – 289 12) Infinity Q70 – 18,151 13) Dodge Challenger R/T – 4,124 14) Infiniti Q50 – 42,596 [Compact reservation at a HLE in MO] 15) Toyota Avalon - 7,300 |
We're grading on a curve here really. Do I wish Hertz would get rid of the 300's the Malibu's and last of the last Ford Taurus' yes. Absolutely. I hate them.
But at what cost? The way that Hertz grade their vehicles you just know that a Nissan Kicks or Ford EcoSport (classified as a midsize SUV or something else insane) - are just waiting in the wings to take their place and be much, much worse. I've still never understood why they don't just move the premium upgrade vehicles with higher mileage to PC for the last few thousand miles whilst they're on fleet. At least then you're giving PC customers some decent rentals. I'd take/risk a RR Sport on 34,000 miles over a brand spanking new 300 |
Originally Posted by Bjam99
(Post 31382455)
We're grading on a curve here really. Do I wish Hertz would get rid of the 300's the Malibu's and last of the last Ford Taurus' yes. Absolutely. I hate them.
But at what cost? The way that Hertz grade their vehicles you just know that a Nissan Kicks or Ford EcoSport (classified as a midsize SUV or something else insane) - are just waiting in the wings to take their place and be much, much worse. I've still never understood why they don't just move the premium upgrade vehicles with higher mileage to PC for the last few thousand miles whilst they're on fleet. At least then you're giving PC customers some decent rentals. I'd take/risk a RR Sport on 34,000 miles over a brand spanking new |
*Oprah Gif*
Base model Nissan Rogue's for everyone! |
Originally Posted by estedman
(Post 31404481)
Soon the 300's, Malubu's and Taurus won't even be sold anymore, I hate to see what Hertz will have in their place.
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Out of curiosity, and at the risk of veering off-thread, from a European perspective what is wrong with the Chrysler 300?
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Originally Posted by ng1265
(Post 31415094)
Out of curiosity, and at the risk of veering off-thread, from a European perspective what is wrong with the Chrysler 300?
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I agree. Objectively, is the Chrysler 300 a bad car? well.. yes. But if I can rent one for the same price as a Corolla should I really be complaining? Again yes.. (have you seen the spec of even the base Corolla these days!?)
But I recognize it's because I'm a fussy b!tch. I'm just fatigued by them. Hertz used to get decent spec models with adaptive cruise and hemi engines. You can occasionally find still find them. It's a proper old school American full size and as a European I imagine would add to the excitement of renting whilst on vacation. To me, whilst It can be comfy in the right trim, it feels incredibly claustrophobic. It drives like a mid-size cruise ship and whilst I generally like the UConnect system, it just feels so utterly 2002. I'm over it. I would honestly prefer to take an Equinox over it. Honest to god! An Equinox! quelle horreur! |
Originally Posted by Bjam99
(Post 31382455)
I've still never understood why they don't just move the premium upgrade vehicles with higher mileage to PC for the last few thousand miles whilst they're on fleet. At least then you're giving PC customers some decent rentals. I'd take/risk a RR Sport on 34,000 miles over a brand spanking new 300
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