ORD - avoiding the shuttle?
Jul 10, 2019, 5:22 am
#1
Original Poster
Join Date: Mar 2011
Programs: FB, Accor, Marriot
Posts: 426
ORD - avoiding the shuttle?
Hi,
I have already had the chance at ORD to be driven to the terminal by hertz staff when giving back the car. Great service when you have children.
Do you know if a similar service exists when picking up a car? We'll have our children with us and in case we manage to avoid the shuttle... :-) Hertz gold if that helpds.
Thanks
I have already had the chance at ORD to be driven to the terminal by hertz staff when giving back the car. Great service when you have children.
Do you know if a similar service exists when picking up a car? We'll have our children with us and in case we manage to avoid the shuttle... :-) Hertz gold if that helpds.
Thanks
Last edited by yno; Jul 10, 2019 at 5:23 am Reason: typo correction
Jul 10, 2019, 5:44 am
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Terminal drive back is something that is offered on a case-by-case basis and it not guaranteed except for Hertz Platinum Members. Terminal pickup is only offered to Hertz Platinum members, which is now by invite only (you used to be able to purchase it). Unfortunately, you'll need to either board the shuttle to the rental car facility with the family, or go there yourself and come back and pick them up after retrieving your vehicle.
Jul 10, 2019, 7:25 am
#3
Join Date: May 2017
Programs: National EE, Hertz PC
Posts: 231
Terminal drive back is something that is offered on a case-by-case basis and it not guaranteed except for Hertz Platinum Members. Terminal pickup is only offered to Hertz Platinum members, which is now by invite only (you used to be able to purchase it). Unfortunately, you'll need to either board the shuttle to the rental car facility with the family, or go there yourself and come back and pick them up after retrieving your vehicle.
Jul 29, 2019, 2:10 am
#6
Suspended
Join Date: Jun 2019
Location: Paris & Scotland (Laird), "Suite on the World"
Programs: Hertz platinum, Bonvoy titanium , Delta flying colonel/platinum/MM, retired old men board member
Posts: 592
If you rent alot or are "somebody" yo can ask them to be invited to platinum. It is a wonderful service - esp with family They have car waiting for you outside luggage and drive you back to terminal in your car. But if you want an upgrade, you have to either call the airport rental or drive to "hertz" and get one.
Jul 29, 2019, 3:18 am
#7
Original Poster
Join Date: Mar 2011
Programs: FB, Accor, Marriot
Posts: 426
If you rent alot or are "somebody" yo can ask them to be invited to platinum. It is a wonderful service - esp with family They have car waiting for you outside luggage and drive you back to terminal in your car. But if you want an upgrade, you have to either call the airport rental or drive to "hertz" and get one.
just for feedback: we ended up taking the shuttle back and forth. And with the new (to me) facility with shared shuttle, the process was easy. On the return, had to wait 10mn for the shuttle though.
Aug 1, 2019, 7:20 am
#9
Suspended
Join Date: Nov 2005
Posts: 789
When the tram starts up again with direct access to the rental car facility, it will be better than getting a ride to and from terminal as it will be indoors all the way. Air conditioned in Summer Heat and Free of Ice and Snow in winter. Cannot wait.
Aug 2, 2019, 1:50 am
#10
Original Poster
Join Date: Mar 2011
Programs: FB, Accor, Marriot
Posts: 426
that's good news. When in the shuttle I was thinking they should build one ;-)
Aug 5, 2019, 4:10 pm
#11
Suspended
Join Date: Nov 2005
Posts: 789
It is scheduled to reopen in Fall 2019. When I used it in July the building is operational, a lot of the track is in place and I believe signaling and testing are to be done. All very convenient with a BP Station half a mile down Mannheim Road, two hotels and the multi modal transit stop all within short walking distance and many more 3-4 minute drive. Long walk from one end of rental counters to the other but does not snow indoors. Much easier to swap agencies if one is sold out and you have no res than previously returning to terminals and back as no pedestrian way between agencies on Bessie Coleman. Chicago O'hare is making life much easier.