Hertz Ireland website forcing CDW coverage
Jun 20, 2019, 3:46 pm
#1
Suspended
Original Poster
Join Date: Mar 2014
Posts: 1,684
Hertz Ireland website forcing CDW coverage
I'm trying to book a car in Ireland. For some reason, even though my Gold elections say to decline it, the website forces in the CDW coverage. There's no option to unselect it. When you click the ? describing it, it says that the coverage is optional.
Is this a bug in the website? What would be causing this?
Is this a bug in the website? What would be causing this?
Jun 20, 2019, 4:19 pm
#2
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
I'm trying to book a car in Ireland. For some reason, even though my Gold elections say to decline it, the website forces in the CDW coverage. There's no option to unselect it. When you click the ? describing it, it says that the coverage is optional.
Is this a bug in the website? What would be causing this?
Is this a bug in the website? What would be causing this?
https://www.hertz.com/rentacar/reser...D=CDW&EOAG=SNN
Jun 20, 2019, 4:24 pm
#3
Join Date: Oct 2016
Posts: 3,703
@cestmoi123 is correct. Many credit cards and insurance companies specifically exclude Ireland from coverage because the roads there can be flat out dangerous. I'd keep the CDW unless you can follow the steps above.
Jun 21, 2019, 5:52 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
It was doing that for me too until I went into my profile and explicitly declined CDW for Europe as well (it was only declined for US rentals):
That said, I'd verify that your credit card actually does have CDW coverage in Ireland before opting out as others have mentioned.
That said, I'd verify that your credit card actually does have CDW coverage in Ireland before opting out as others have mentioned.
Jun 21, 2019, 9:50 pm
#5
Join Date: Jan 2013
Location: California
Programs: AA EXP 2MM, HH DIA, Hertz PC, GE + Pre✓, Amazon Super Special Prime
Posts: 1,008
For what it is worth... Citi AA Exec Card has Rental Car Insurance coverage that includes Ireland. Called the help desk and they emailed me a letter, showed it to the desk and they pretty much didnt care but still took the CDW off.
Check with your cards, likely one of them has coverage in Ireland.
Check with your cards, likely one of them has coverage in Ireland.