under what condition can i change my car?

Old Feb 8, 19, 2:36 pm
  #1  
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Join Date: Feb 2019
Programs: IHG Spire Am Elite, HH Diamond, BonVoy Gold Elite, Hertz PC, National Exec Elite, StarAlliance Gold
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under what condition can i change my car?

Hi, i used the search but i could not find a thread about this...
i am planning a 3 week road trip from Detroit Airport towards Texas and i am Hertz 5 Star.
i had a great experience last month with the ultimate choice at Nashville Airport and i was wondering if i can change my car if i don't find a nice one when i arrive.
can i check back a day later and see if something better is available or do i have to "find" a problem with the car?
i had to change a car before because it had a chipped windscreen and hertz did even change it in scracmento after i rented in san Francisco, but can i also just change i because they didn't have something nice?
i read in the DTW thread that sometimes there isn't much int eh 5 star/gold choice section and i don't want to drive around for 3 weeks with a car i hate...
doubter13 is offline  
Old Feb 8, 19, 10:37 pm
  #2  
 
Join Date: May 2017
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Yes I’ve done this before and said “I don’t like the way this one drives” or “something is weird about the way it drives, different than any other of the same model I’ve had”. No need to make a fault. Preference switches are free. Just be aware of the fact there may not be any better cars available when you return the first one 😂
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jim32190 is offline  
Old Feb 9, 19, 4:57 am
  #3  
 
Join Date: Oct 2016
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You can always ask but if the location is tight on inventory they're likely to say no.
m907 is offline  
Old Feb 9, 19, 7:12 am
  #4  
 
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Location: YYZ
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Book a pay at counter reservation at National and others as well, and see what they have available when you arrive.
SoroSuub1 is offline  
Old Feb 16, 19, 9:18 am
  #5  
 
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I just tell them I don't like the car and that the selection was scarce at the time. Never an issue getting a replacement.
aSiAnRiCk is offline  
Old Feb 16, 19, 9:40 am
  #6  
 
Join Date: Jan 2016
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Originally Posted by aSiAnRiCk View Post
I just tell them I don't like the car and that the selection was scarce at the time. Never an issue getting a replacement.
Did they then assign you a specific model or let you choose from a few options/UC?
klanfa is offline  
Old Feb 16, 19, 9:33 pm
  #7  
 
Join Date: Dec 2014
Location: Everett,WA
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At most locations you can switch vehicles just because you didn't like how it started. It really just depends on fleet availability.
Rental_Guy is offline  
Old Feb 18, 19, 10:15 am
  #8  
 
Join Date: May 2006
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Originally Posted by klanfa View Post
Did they then assign you a specific model or let you choose from a few options/UC?
In most cases, I get better choices.

For example, I picked up an Audi A4 from National SNA and exchanged it for a Range Rover Sport in LAX.
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aSiAnRiCk is offline  

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