Using points doesn't give free day options, just paltry $-off options
#32
Join Date: Jan 2016
Posts: 610
#34
Join Date: May 2005
Programs: UAL 1K MM, AA Plat, Hyatt Diamond, Hertz President's Circle, SPG Gold, HHonors Gold, Amex Plat
Posts: 563
In NYC there are no taxes and fees at all when using points. But relying on credit card insurance coverage is not an issue for me because I have my own. (And I'd recommend everyone does too, even a non-drivers policy.) Just an FYI that no credit card insurance coverage or LDW will cover damage to another vehicle. It only covers damage to the rental vehicle itself...
Hertz denies that this new redemption option is intended to replace the free days option, yet nobody will get back to me about why I don't see a free days option anymore at the HLEs in Manhattan. Frustrating that I am a Presidents' Circle member and a member of the Hertz Hub too. Tells you a lot about how how they treat their most loyal customers...
Hertz denies that this new redemption option is intended to replace the free days option, yet nobody will get back to me about why I don't see a free days option anymore at the HLEs in Manhattan. Frustrating that I am a Presidents' Circle member and a member of the Hertz Hub too. Tells you a lot about how how they treat their most loyal customers...
#35
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,422
In NYC there are no taxes and fees at all when using points. But relying on credit card insurance coverage is not an issue for me because I have my own. (And I'd recommend everyone does too, even a non-drivers policy.) Just an FYI that no credit card insurance coverage or LDW will cover damage to another vehicle. It only covers damage to the rental vehicle itself...
My car insurance wouldn't provide any coverage for a hire car and not even aware of such a thing as non driverspolicy here
#36
Join Date: May 2017
Programs: National EE, Hertz PC
Posts: 231
In NYC there are no taxes and fees at all when using points. But relying on credit card insurance coverage is not an issue for me because I have my own. (And I'd recommend everyone does too, even a non-drivers policy.) Just an FYI that no credit card insurance coverage or LDW will cover damage to another vehicle. It only covers damage to the rental vehicle itself...
#37
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
#38
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 35,993
Using points doesn't give free day options, just paltry $-off options
Is this something new??
Trying to do a two day rental on points at DEN in late January, and when I get to the page to choose how many points to apply, instead of the usual choice of free days for so many points, the only options are some small dollar-off options.
Trying to do a two day rental on points at DEN in late January, and when I get to the page to choose how many points to apply, instead of the usual choice of free days for so many points, the only options are some small dollar-off options.
Last edited by FlyinHawaiian; Dec 20, 2018 at 3:59 am Reason: merged with existing thread
#40
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 35,993
Way more than enough.
Checking at other locations, I do get the usual choice of free days.
Checking at other locations, I do get the usual choice of free days.
#42
Join Date: Jan 2001
Location: Collecting Lifetime Status
Programs: UA, AA, Marriott, Hilton, Hertz
Posts: 285
I'm noticing that a lot on any car rentals reservation that I was trying to make online last 2-3 months. Mainly points for $ off or very limited choice of 1-4 days awards. I don't see weekly awards listed anymore.
It looks like I'll have to call to reserve instead of trying to do online reservation... A bit backward in my mind.
It looks like I'll have to call to reserve instead of trying to do online reservation... A bit backward in my mind.
#44
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,645
Hertz added a points+cash option in late November which you can read about here. That said, we still seem to be able to book with points only just fine. Keep in mind that weekday rentals are more expensive that weekend rentals, one-ways are more expensive than round-trips, etc. You might want to try a 1-day rental and see what happens and/or consult the award chart to re-confirm.
Last edited by AutoSlash; Dec 20, 2018 at 11:39 pm
#45
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
I'm seeing this behavior pretty consistently now across multiple locations. In my latest attempt on a 3 day rental (at $90+ per day!) at KOA, the only options are 300 points for a $7.50 discount or 500 points for a $20.00 discount.
Maybe calling in will work to "fix" this, but overall this is a huge pain and seems like a severe devaluation in the program.
Maybe calling in will work to "fix" this, but overall this is a huge pain and seems like a severe devaluation in the program.