Hertz Adrenaline Collection Problems

Old Nov 22, 18, 2:06 am
  #1  
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Join Date: May 2015
Location: Bedford, United Kingdom
Posts: 25
Hertz Adrenaline Collection Problems

Recently rented a Challenger RT from the Adrenaline Collection, and actually got a nice new but dirty vehicle. I had qualified for a FREE WiFi Hotspot kit, but they tried to add $400 to my rental agreement which included hiking the price on my email confirmation. After much discussion and grief, was told that $100 deposit was required, so I asked why are you adding $400?
In the end I had to tell them to remove the unit and just charge my original price as had already wasted some time at the desk.

Only reason for using Hertz is I'm a car guy, and have to have a V8, so recently booked a Camaro SS convertible for September 2019, model guaranteed.
Just checked my booking online, and now says 'Or Similar'
Seems the Adrenaline collection are all now 'Or Similar', so as I have a email with 'Model guaranteed' I'm expecting more hassle at the desk yet again next year, and wonder if I will get my FREE WiFi kit too?
Mustang GT is gone too?

FYI does everyone monitor prices and rebook if cheaper? This year Challenger started at $1500 for 16 days, rebooked FIVE times as it got cheaper in the preceeding months and actually paid $908.

Next years booking started at $1550 for 16 days, already rebooked at $1195
John D Myers is offline  
Old Nov 22, 18, 10:24 am
  #2  
 
Join Date: Dec 2007
Location: YYZ
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Posts: 324
Definitely keep an eye on your Adrenaline booking and the fleet as the date approaches. I had booked a regular Corvette convertible earlier in the year out of LAX and it appears this vehicle has disappeared from their fleet. When viewing the reservation online it now just shows a blank page without even the price. Also it appears the Camaro SS convertibles may have disappeared as they aren't bookable for any dates going forward either. Hopefully Hertz gets some new ones in their fleet to replace all the ones sent back.
turbov6 is offline  
Old Nov 26, 18, 8:48 am
  #3  
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Join Date: May 2015
Location: Bedford, United Kingdom
Posts: 25
Used the Adrenaline collection 6 times now, only got the 'model guaranteed' 4 times out of the 6, but always been a V8 muscle car. Corvette no good for us on a roadtrip with luggage
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Old Nov 26, 18, 10:45 pm
  #4  
 
Join Date: Feb 2013
Location: London
Programs: HertzPresCircle, Virgin Atlantic Gold,Hil-Diam, Europcar Elite Vip, Emirates Gold, MarriottTitanium.
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Originally Posted by turbov6 View Post
Definitely keep an eye on your Adrenaline booking and the fleet as the date approaches. I had booked a regular Corvette convertible earlier in the year out of LAX and it appears this vehicle has disappeared from their fleet. When viewing the reservation online it now just shows a blank page without even the price. Also it appears the Camaro SS convertibles may have disappeared as they aren't bookable for any dates going forward either. Hopefully Hertz gets some new ones in their fleet to replace all the ones sent back.
Same.. Had a mustang booked (DFW) and also dissapeared with a blank page. Was able to cancel tho and get all money refunded even tho it didn't state the price anymore in the booking.
itisme is offline  
Old Jan 31, 19, 10:02 pm
  #5  
 
Join Date: Sep 2018
Posts: 69
Have also had a booking's details disappear for a May 2018 reservation for the Camaro SS convertible.
From my knowledge Hertz doesn't have 2018 Camaro SS's (hardtop or convertible) in their fleet anymore, must not have had favorable terms with GM or they couldn't agree on a contract for whatever reason.

I was also ticked off that my "exact model guaranteed" did not turn out back then in May 2018, but they substituted with a Mustang GT vert.

What's weird is Hertz keeps the "Camaro SS convertible (or similar)" as the namesake of that class, they could easily change it to "Mustang GT convertible" which would be more honest.

Anyone been able to negotiate a switch to a Corvette Stingray from a "Camaro SS convertible"? Figure it's the same engine, and a convertible reservation has a high value.
glostix is offline  
Old Feb 3, 19, 1:23 pm
  #6  
 
Join Date: Jan 2015
Location: São Paulo
Programs: Best Western Diamond, LeClub Platinum, Sixt Platinum, Hertz PC, National EE
Posts: 12
How's been the Adrenaline Collection at MCO? Just booked the American Muscle category (V4/RSAR) for 8 days in May, expecting to get a Mustang GT or Challenger RT. Let's see what comes.
gusdalcolmo is offline  

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