Hertz increases my price without warnings!
Aug 30, 2018, 11:22 am
#1
Original Poster
Join Date: Jun 2017
Posts: 24
Hertz increases my price without warnings!
Hello, I made a reservation in December 2017 for September 2018. I checked the booking on my gold account on August 16 and everything was good. Today I went to the account to print my reservation and found that it has increased by almost $ 300. I did not have an email! I have to take the car in 10 days and I do not know what to do. While looking well it is not the price of the hiring which has increased but it is the reduction code which the customer service gave me which does not give the same discount. Is this normal? Thank you for helping me.
Aug 30, 2018, 1:06 pm
#2
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Is this a leisure or corporate rental?
Corporate rates (CDPs) do change.
Who gave you the "reduction rate" which I suspect is a CDP?
Corporate rates (CDPs) do change.
Who gave you the "reduction rate" which I suspect is a CDP?
Aug 30, 2018, 5:27 pm
#4
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,584
If it is a CDP that you are entitled to use *and* the confirmation for the booking states that the rate is guaranteed, then contact Hertz customeer relations and get it adjusted back
Aug 30, 2018, 6:26 pm
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Aug 30, 2018, 7:10 pm
#6
Original Poster
Join Date: Jun 2017
Posts: 24
I've found. On the booking confirmation from december 2017, it's writing Rate guaranteed ! But now, when i print the booking confirmation, it's not saying guaranteed anymore.
Last edited by FlyinHawaiian; Aug 30, 2018 at 8:05 pm Reason: consecutive posts merged
Aug 31, 2018, 5:56 am
#8
Original Poster
Join Date: Jun 2017
Posts: 24
Now, i've found this one , is it a legal CDP that every one can use ? Travel Partners Club CDP706900 CDP
Aug 31, 2018, 6:41 am
#9
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,584
Rather than just trying to search for CDP numbers on the internet , try sticking to ones that are made available generally such as ones offered to members of frequent flyer programmes
If you have to ask whether you can use a CDP code, the answer can probably be deduced
If you have to ask whether you can use a CDP code, the answer can probably be deduced
Aug 31, 2018, 9:38 am
#10
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156