Yllanes

Thank you for reporting back with the outcome, that's what makes these threads useful for other people.

Often1

All handled well. They are essentially a coordinator for collections agencies and definitely not the people to speak with about whether the ticket was valid or not. I can't be certain of what the Hertz contract said back when this occurred, but suspect that it was roughly the same. If you want to fight a ticket, you must do it with the issuing agency within its timelines. Once the ticket makes its way to Hertz as the registered owner, Hertz simply pays the ticket and you owe Hertz the money.

None of this worth fighting about after this long.

jason8612

Very good news!
Is there a way to get a printed/PDF confirmation that you are off the DNR list? Just so you have it for your records.

ShinyO

I did ask for written confirmation with a confirmation code, but they said they don't give that out. I did get written confirmation e-mailed to me with a code that says I paid the amount owing. I guess next time I travel I'll have to try booking Hertz and a back-up with another agency to see if Hertz clears me to rent at the counter.

SDQBound

You can just try to make a reservation and call customer service to see if there is any flag on the reservation.

bhunt

That collection agency they have you call is actually in house. Hertz just dont want to seem like the bad guy when they go after people with large amounts due to wrecks and damages to their cars when a customer does not have coverage.

Deltahater

If you are on the DNR rent list, you can still book and rent as a guest. You obviously won't have any status

Joonydell

DNR list by definition means you are not allowed to rent from then, regardless of being a guest.

AVIZ

Started renting from Hertz 6 months ago after received a Presidents Circle offer via United. Problem was, that their rates were "too damn high". So I asked around for some discount codes, foolishly without doing any research into their T&C's. I rent approximately twice a week and have started to enjoy Hertz (good car selection, good rewards program, convenient locations ). Turns out they threw me on the (permanent) DNR list. I plan to be honest with them and try to get my account restored. Question is A) if there is anyone to speak with and plead my case B) If they actually have a legal right to take my points (did a lot of research on their T&C's and couldn't find anything that says they can just delete my points)

Appreciate all advice.

m907

Why exactly were you put on the DNR? Using a CDP you weren't supposed to use?

Of course they have the legal right to revoke your points. It's a Hertz program offering imaginary Hertz points. It's not real money and they're a private company.

Dave Noble

If you were using corporate codes for which you had no authority to use, that seems something where you would be lucky to get the ability to rent restored. Even if you do, I would be very surprised if you got points back which you earned on use of unauthorised codes

If its rates are too high, why would you want to use it for rentals?

bworrell

I don't know of a way around it. If/when you get a new DL from moving or something then re-apply.

ShinyO

Jimmy Noonan

Delroy12

Does anybody know how to get off the permanent do not rent list for Hertz