Consolidated "Renting at YYZ; What Kind of Cars to Expect?" Thread
Jul 8, 2018, 1:30 pm
#31
Original Poster
Join Date: Oct 2013
Location: Montreal
Posts: 586
Today T1
Gold
- Lots of base Kias and Toyotas
Five Star
- Some small SUVs and Sonata-type cars
PC
- Charger SXTs
- 300 Limiteds
- 2 Wrangler Sahara Unlimiteds
- ATS
- CTS 3.6 with 1,200km
- Rogue SV
- Durango GT
- Prius V brand new
- Kia Soul (??)
Nothing spectacular but getting a CTS or 300 on a midsize rate is fine by me.
Gold
- Lots of base Kias and Toyotas
Five Star
- Some small SUVs and Sonata-type cars
PC
- Charger SXTs
- 300 Limiteds
- 2 Wrangler Sahara Unlimiteds
- ATS
- CTS 3.6 with 1,200km
- Rogue SV
- Durango GT
- Prius V brand new
- Kia Soul (??)
Nothing spectacular but getting a CTS or 300 on a midsize rate is fine by me.
Jul 8, 2018, 8:36 pm
#32
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 422
T1 July 8 at 10pm
Presidents circle:
Chrysler 300 (3)
Dodge Durango
Jeep Wrangler
Upgrade selection:
Exact same 3 challenger and chargers that were there Friday and Saturday
Now if only Hertz YYZ could get the charges correct as per the Resevation without having to followup with the corporate office to get them to fix it. It's pretty bad that no one at YYZ can fix things and they give you the brush off.
Presidents circle:
Chrysler 300 (3)
Dodge Durango
Jeep Wrangler
Upgrade selection:
Exact same 3 challenger and chargers that were there Friday and Saturday
Now if only Hertz YYZ could get the charges correct as per the Resevation without having to followup with the corporate office to get them to fix it. It's pretty bad that no one at YYZ can fix things and they give you the brush off.
Jul 8, 2018, 9:39 pm
#33
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 422
I have since returned the vehicle and the charges were incorrect. The total billed was 20% higher than the reservation quote. I have a follow-up in with customer service. No sense waiting around in line at Hertz YYZ as they don't seem to be able to fix these things.
Jul 10, 2018, 4:48 pm
#35
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 422
"Regrettably, it appear that there was an extra charge that wasn't included on your initial reservation, which is only an approximate total. A concession pass through fee of about $10 is added to every rental in Canada by the location, directly."
Jul 10, 2018, 5:20 pm
#36
Join Date: Apr 2015
Posts: 212
Did they explain what the concession pass through fee is? I thought the 16.96% Airport fee would be enough to cover that.
edited: I found it:
'Concession Fee Recovery (CFR) or Concession Pass Thru Fee:
This fee is to reimburse Hertz for concession fee recovery required to operate at airports and other locations. This fee varies by location and is charged for each rental.'
edited: I found it:
'Concession Fee Recovery (CFR) or Concession Pass Thru Fee:
This fee is to reimburse Hertz for concession fee recovery required to operate at airports and other locations. This fee varies by location and is charged for each rental.'
Heard back from customer service. YYZ is now charging a concession pass through fee of about $10 which is not showing up on reservations.
"Regrettably, it appear that there was an extra charge that wasn't included on your initial reservation, which is only an approximate total. A concession pass through fee of about $10 is added to every rental in Canada by the location, directly."
"Regrettably, it appear that there was an extra charge that wasn't included on your initial reservation, which is only an approximate total. A concession pass through fee of about $10 is added to every rental in Canada by the location, directly."
Last edited by rtch92; Jul 10, 2018 at 8:16 pm
Jul 13, 2018, 8:31 am
#38
Join Date: Jun 2000
Location: toronto
Posts: 914
When I got there last night around 8pm, the Audi was gone. But there has been definitely some improvements to the Ultimate Choice for PC's here in YYZ. Besides the Challenger, there was also a Charger, Volvo S90, and a few 300's. Also in the midst of the nicer cars, there is a Kia Soul? Not sure what the thinking of that is.
Jul 13, 2018, 8:44 am
#39
Join Date: Apr 2015
Posts: 212
Actually, someone took the keys to that one.
Made a big stink, they brought me a blue one. Had you been there too, I'm sure you could have gotten one too.
Made a big stink, they brought me a blue one. Had you been there too, I'm sure you could have gotten one too.
Too funny, I am driving that grey Challenger now. You must've just beat me to the Audi.
When I got there last night around 8pm, the Audi was gone. But there has been definitely some improvements to the Ultimate Choice for PC's here in YYZ. Besides the Challenger, there was also a Charger, Volvo S90, and a few 300's. Also in the midst of the nicer cars, there is a Kia Soul? Not sure what the thinking of that is.
When I got there last night around 8pm, the Audi was gone. But there has been definitely some improvements to the Ultimate Choice for PC's here in YYZ. Besides the Challenger, there was also a Charger, Volvo S90, and a few 300's. Also in the midst of the nicer cars, there is a Kia Soul? Not sure what the thinking of that is.
Jul 13, 2018, 1:02 pm
#40
Join Date: Jun 2000
Location: toronto
Posts: 914
I rent at that location every Thursday, so let’s see if the gradual improvements continues.
Jul 13, 2018, 2:23 pm
#41
Join Date: Apr 2015
Posts: 212
Ill be be there next Thursday around 5-5:30, so i'll report then again unless you beat me. Maybe we will bump into each other, and hope for a Guila!
Jul 15, 2018, 6:34 pm
#42
Join Date: May 2017
Programs: National EE, Hertz PC
Posts: 231
Was there on 7/13 at about 4:30 PM - mix bag of the same cars posted above. Notable sedans were a Cadillac ATS/CTS don't remember which it was, and a Dodge Charger SXT Plus, which I took. Called the car jockey over and asked if there was anything coming in the next 30 mins or so and he said no, but he might be able to get me a Alfa Romeo that someone took when they weren't supposed to. Unfortunately it was taken by someone else and if I was only there 15 mins ago I could have had it. Oh well. The Charger was nice.
Jul 20, 2018, 7:54 am
#43
Join Date: Jun 2000
Location: toronto
Posts: 914
Hope it was better earlier for you.
Jul 20, 2018, 10:01 am
#44
Join Date: Apr 2015
Posts: 212
Nope, took a loaded out Ram 1500. Were the wranglers the JL model? I haven't taken a close look at them.
Last edited by rtch92; Jul 20, 2018 at 11:23 am
Jul 20, 2018, 10:26 am
#45
Join Date: Jun 2000
Location: toronto
Posts: 914